Extended Term Temporary – Administration/Office Support
Washington DC, United States
Washington DC, United States
JOB DETAIL
| Description
Do you want to build a career that is truly worthwhile? Working at the World Bank Group provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity and promoting sustainable development. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit www.worldbank.org
CROMC is looking for a high-energy, detail-oriented, and well-organized Extended Term Temporary (ETT) to support the management team (Director and Managers). He/She will work under the supervision of the Financial Analyst. Period is for one year from May 1, 2024 to April 30, 2025, renewable for another year, with a three-year ET lifetime maximum.
Duties and Accountabilities:
• Work with a high level of discretion in providing comprehensive administrative assistance in setting and managing priorities and work-flow of the Director, as well as, administrative coordination within and across the department. This includes, but not limited to scheduling appointments, independently resolving scheduling conflicts in Managers’ calendars.
• Provide logistical support in organizing meetings and other events, attend meetings, record minutes and ensure appropriate follow-up as necessary, ensure that relevant background materials are available for meetings.
• Provide general research support to the Director on a diverse range of topics. This entails independently assessing tasks, inquiries and requests, determining and finding additional information that may be required.
• Provide overall guidance and support in the design and implementation of an effective monitoring, tracking, filing and retrieval system for the Director’s office and the department.
• Coordinate and monitor multiple and diverse work processes, ensuring appropriate follow-up to meet deadlines; ability to multi-task and work well under pressure is essential.
• Monitor leave and attendance (LARS) of staff, including monthly monitoring of TRS.
• Monitor and update the department’s work program/workflow.
• Encourage and maintain a high level of teamwork and inspire trust throughout the Department by keeping others informed via timely dissemination of relevant information, and report on status updates.
• Exercise independent judgment by bringing potential problems to the attention of the Director.
• Familiarity in submitting eServices and AdminPortal requests (collect and input data for procurement of goods and services, including monitoring status of requests).
• Knowledge in Sharepoint and other Bank applications, SAP knowledge and working experience is a plus.
• As the first line of contact with an extensive network at the most senior level both internal and external visitors/callers, the ETT is expected to exercise judgement, tact and discretion in answering and/or redirecting inquiries to appropriate sources and in dealing with sensitive or highly confidential matters, making decisions when multiple courses of action are possible.
• Establish and maintain an effective network of contacts both inside and outside the VPU to ensure effective cooperation in support of office needs.
• Update Distribution Groups Lists.
• Replenish office supplies and maintain orderliness of office environment.
• Plan and arrange travel logistics for conferences, missions and trainings. Task includes flight booking, visa processing, hotel reservation, SOE, etc. whenever applicable.
• Proficient with Microsoft Office, Teams, Outlook, and other standard bank software.
• Work closely with the other ACS colleagues in CRO and serve as back up as needed.
• Respond to requests and perform other tasks that may be requested by other team members from time to time.
Selection Criteria
• Bachelor’s degree (preferred) in Accounting, Finance or related field, and a minimum of at least 3 years of entry-level professional experience or equivalent combination of education and experience;
• Well-organized, self-motivated, highly efficient, and dependable individual, with a demonstrated ability to manage multiple priorities;
• Experience providing administrative support to senior colleagues;
• Demonstration of initiative, independence and autonomy in addressing client needs in changing business contexts and environments;
• High level of proficiency in office technology including Word, Excel, PowerPoint and Outlook; familiarity with SAP preferred;
• Excellent interpersonal skills and high level of discretion in dealing with sensitive and confidential correspondence and information;
• Applicants have strong interpersonal, networking, and social skills, proven team orientation, and ability to work across unit and department boundaries with ease;
• Ability to handle and adjust to a variety of concurrent demands and pressure;
• Leverages external knowledge and partnerships to strengthen solutions for internal and/or external clients;
• Encourages a learning culture by seeking out and being open to feedback, on how to improve contribution and impact through continuous learning and knowledge acquisition; and
• High standards of professional excellence and integrity.
Competencies:
• Takes personal responsibility to make things better for the client
• Initiates collaboration beyond the team
• Suggests improvements to solve problems
• Proactively and regularly shares knowledge
• Identifies information needed to support decisions
World Bank Group Core Competencies We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability. Learn more about working at the World Bank and IFC, including our values and inspiring stories. Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments. |
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