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Qualifications

1.      Purpose of consultancy

The purpose of this consultancy is to strengthen the procurement and supply chain management system in accordance with Ministry of Health (MOH) priorities and the strategic action plan 2023-2025.

2.      Background

Jordan’s preparedness and response to COVID-19 have been proven efficient, however, the existence of a reliable, effective, and efficient medical supply chain system with its robust risk management approach is essential to sustain the health system with minimal damage caused due by unprecedented emergency situations such as COVID-19.

WHO supported a comprehensive and in-depth National Medical Supply Chain Assessment (NMSCA) and National Vaccine Pricing Analysis study in 2022. The two activities revealed various deficiencies in the vaccine procurement and supply chain systems and provided sustainable and actionable recommendations for an improvement plan to strengthen the overall national supply chain system. This consultancy will be carried out to implement these recommendations in order to improve the national supply chain system.

MOH highlighted the importance to support the national medicine supply chain management system as this is one of the lessons learned from COVID-19 preparedness and response, and the need for improvement in this area to ensure easy access to pharmaceutical products. WHO will contribute to providing support in the implementation of the supply chain improvement plan.

The supply chain improvement plan is one of the main pillars of the Ministry of Health’s strategic plan (2023-2025) which is a translation of the health pillars of the Royal Economic Modernization Vision.

In this context, WHO will support MOH to implement interventions for medicine based on the evidence generated from the WHO’s comprehensive national medical supply chain assessment. The intervention will be at the central and regional levels with multiple area to enhance supply chain management.

·         Revamping the current infrastructure of the warehouses and building a model change management.

·         Applying WHO Good Storage and Distribution Practices (GSDPs).

·         Investing in human resources capacities.

·         Digitalization of the supply chain; automation of functions and investment in data visibility and connectivity.

·         Strengthening the organizational design through the improvement of the legal framework, national guidelines, and organization hierarchy.

Also, WHO conducted a comprehensive and robust National Vaccine Pricing Analysis exercise; to support and guide ongoing efforts to modernize vaccine procurement by transforming transaction-based purchasing into strategic purchasing to strengthen immunization services and introduce new life-saving vaccines. WHO has supported this national consensus between the MOH, JFDA and GPD; in order to support the vaccine procurement modernization.

3.       Work to be performed

Output 1: Upgrade and update the national e-procurement platform (JONEPS) to comply with the international sourcing for vaccines, to support the ongoing efforts to modernize vaccine procurement. (20 working days)

Deliverable 1.1: Develop  the current Government Procurement Department (GPD) procedure, practices, and e-procurement platform “JONEPS” to conduct an open tender.

Deliverable 1.2: Provide technical support and recommendations to upgrade and update the national e-procurement platform (JONEPS English version); based on the WHO guidance and international recommendations on international sourcing.

Deliverable 1.3: Provide technical support and advice in reviewing, updating, translating, and developing the process for special conditions and SOPs for vaccine procurement with the GPD.

Deliverable 1.4: Develop training material for international sourcing, launching international bidding, procurement professional skills, and other supply chain skills; based on the updated GPD regulations, WHO guidance, and best international practices.

Deliverable 1.5: Conduct a training workshop for the GPD, MoH, and other national relative staff; on good procurement practices.

Output 2:  Conducting improvement plans in the supply chain system and enhancing the MoH medicine supply chain system. (10 working days)

Deliverable 2.1: Develop  the current supply chain system; depending on the evidence-based assessment and develop an improvement plan of action and on related WHO policy and guidance.

Deliverable 2.2: Develop  the technical specifications for the procured items by WHO, and to be part of the technical evaluation.

Deliverable 2.3: Reviewing and providing technical support during the technical proposal of the received offers.

Deliverable 2.4: Provide technical support in developing an improvement plan based on the recommendations of the National Medical Supply Chain Assessment (NMSCA) conducted.

Output 3:  Revamping the current infrastructure of the warehouses and building a model change management, in addition to applying WHO Good Storage and Distribution Practices (GSDPs) for the existing regional warehouses. (10 working days)

Deliverable 3.1: Provide technical support to set up the specifications of the new ultra-modern centralized warehouse with complete equipment.

Deliverable 3.2: Visiting the existing regional warehouses in different governorates and determining the need to conduct maintenance and revamping, and the requested equipment; to improve the storage condition and apply WHO GSPs.

Output 4: Digitalization of the supply chain; automation of functions and investment in data visibility and connectivity. (10 working days)

Deliverable 5.1: Determine and develop the major intervention and provide recommendations in order to improve the automation of functions, data visibility, and connectivity. Based on the assessment report, discussions with the senior management of the MOH and MODE;

Deliverable 5.2: Develop  the currently existing software systems and hardware dealing with the inventory and pharmacy information management system, identifying gaps and challenges, and suggesting key recommendations.

Deliverable 5.3: Provide technical support and recommendations regarding the agreed intervention, parameters, and KPIs.

4.      Qualifications, experience, skills and languages

Educational Qualifications:

Essential:  Master’s Degree in Pharmacy or other related medical filed, Industrial Engineering, Logistic, Supply Chain, Business Administration, Computer Science, and other related areas.

Desirable:

• Certified Supply Chain Professional (CSCP) by APICS
• Certified Supply Chain Operations Reference (SCOR-P) by APICS
• Certified in Logistics, Transportation and Distribution (CLTD) by APICS
• Certificate in Procurement and Supply Operations by Chartered Institute of Procurement & Supply (CIPS)

Experience:

• A minimum of  7 years of operational experience in supply chain management
• Previous experience as a trainer and managing a professional operational team
• Previous practical experience in conducting improvement plans in supply chain systems, and enhancement of a supply chain system.
• Excellent experience in procurement and international sourcing.

Skills/Technical skills and knowledge:

• Good knowledge of the national (Jordan) medical supply chain management and its context.
• Knowledge of national policy and legislation in the medical supply chain and procurement.
• Experience with WHO or UN organizations is preferable
• Previous experience with writing analytical reports, and adopting policies & SOP

• High-level communication and interpersonal skills.
• Ability to effectively train and motivate staff.
• Ability to work under pressure and with limited resources

·         Good report-writing skills in English

·         Strong organizational skills

Languages and level required:

Expert knowledge of English and Arabic (speaking-writing)

5.      Location

Amman, Jordan (Off-site)

6.       Planned timelines (Subject to confirmation)
50 working days
Start date: 10 September 2023
End date: 10 January 2024

7.      Medical clearance

The selected Consultant will be expected to provide a medical certificate of fitness for work.

8.      Travel

The consultant is not expected to travel but will be providing training and oversee field work.

Additional Information

·         This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO’s operations please visit: http://www.who.int.

·         The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.

Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to  reasonableaccommodation@who.int

·         An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
• WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
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