1. Improve water service delivery and ensuring equitable access to Water, Sanitation and Hygieneservices, in urban and rural areas;2) Improve food security and nutrition;3) Promote diversifiedlivelihoods, economic recovery and development. Mercy Corps DRC’s humanitarian programs aimspecifically to assist populations affected by the conflict and crisis in Eastern Congo with multi-purposecash assistance and emergency WASH (water, sanitation, and hygiene) support to displaced and hostpopulations.

• Oversee and coordinate the work of the analytical unit, including Senior Analysis Officers and the Technology for Development (T4D) Officers.

• Develop and ensure the implementation of workplans, milestones, and timely delivery of analytical products by the analytical unit.

• Build the capacity of the team by enhancing Analysts’ skills in analysis, methodologies, writing, and editing.

• Support the team in defining professional development goals in research and analysis, and provide opportunities for practical application.

• Ensure efficient workload management of unit staff.

• Coordinate CAT’s work with other analytical actors to ensure relevance and complementarity to existing capacities.

• Plan strategic thematic reports and agendas to ensure relevance to the humanitarian ecosystem and timely report planning.

• Support the drafting of periodic, flash, and thematic analytical products, ensuring they meet current and future information needs of identified audiences as a quality assurance technical expert.

• Identify new areas of focus based on an understanding of audience needs.

• Ensure gender equality, diversity, and social inclusion (GEDSI) aspects are integrated into the methodology and analysis.

• Develop and maintain an awareness of humanitarian principles, international humanitarian law, and Mercy Corps’ culture and values.

• Inform programmatic and operational decision-making through the production of insightful and concise analysis products and briefings to the MC mission.

• Ensure timely delivery of regular products and accessibility in various formats.

• Distill complex analytical outputs for easy consumption by high-level stakeholders.

• Support the CAT director during high-level program briefings as needed.

• Implement and uphold rigorous quality assurance processes to maintainhigh standards of quality, methodology, and analysis.

• Oversee the application of robust analytical frameworks and methodologies, ensuring consistency and accuracy in data collection, analysis, and reporting.

• Foster a culture of continuous improvement within the team, encouraging innovative approaches and non-traditional tools to generate insights.

• Coordinate activities with the Research Unit Coordinator, and Stakeholder Analysis and Engagement Specialist

• Develop and maintain an in-depth understanding of Mercy Corps’ programming.

• Support the CAT Director in identification and understanding of the information needs of program teams.

• Work closely with allocated program teams and partners to understand their information needs and provide timely and relevant advice through the development of methodologies.

• Support program teams to define their information needs and develop methodologies, protocols, and/or products to address these needs.

• Build and maintain partnerships with external stakeholders in the analysis field to produce joint analysis, and improve the DRC analytical ecosystem.

• Support building strong relationships with Mercy Corps’ DRC main donors and partners/

• Ensure compliance with security procedures and policies as determined by country leadership.

• Proactively ensure that team members operate in a secure environment and are aware of policies.

• Ensure compliance with and implementation of Mercy Corps safeguarding measures.

• Participate in mission-level scenario building, risk assessment and crisis cells meetings upon Director’s request.

• Ensure data security protocols are being implemented throughout the research cycle.

• Master’sdegreeinarelevantfield.

• Minimumofthreeyears’experienceinresearch, conflictanalysis,investigativejournalism,humanitarianprogramming,ordata analysis.

• Able to demonstrate extensive experience in a variety of formal and informal approaches to datacollection,preferablein theGreatLakesregion orAfrica.

• Experienceinremoteaccessprogrammingandanalysis.

• Demonstratedcapacityfor analysisthatsupportsdecisionmaking.

• DemonstratedhighcapacityforwritinginEnglishandFrenchontechnicalsubjects.FrenchandEnglishfluency required.

• Ableto convey complex informationto avarietyofaudiencesthroughpublicspeaking.

• Abilitytobuildandmaintainnetworksofinformationsourcesacrossdifferentgeographiclocations,sectorsandperspectives.

• Experience in liaising with diplomatic and multi-national organizations as well as internationalNGOs (Non Government Organizations), other non-governmental organizations, donors andacademic institutions.

• Competency in quantitative and qualitative analysis tools is an asset (Power Bi, MAXQDA, R, etc.) or willing to learn

• Advanced competency in use ofMicrosoft Office systems including Word, Excel, PowerPoint,andcollaboration platformssuch asTeams.

• KnowledgeinGIS(GeographicInformationSystem) andGISsoftwareis aplus

• CompetencyinsocialmediatoolsincludingFacebook,Twitter, WhatsApp.

• Highlydevelopedinterpersonalandcommunicationskills.

• Experienceleadingandcoachingateam, adaptive management approach

• Experienceworkinginafast-pacedenvironmentwithhigh-levelsofcollaboration.

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