Females are highly encouraged to apply.

What we are looking for

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs guide our actions and relationships.

What you will do:

1. Role and responsibilities

The Area Support Manager actively contributes to the Darfur Sudan Response Area Office strategy. The purpose of the Area Support Manager is to coordinate the support functions of the Area Office and relevant Field Offices in Darfur states. As a member of the senior management team, the Support Manager shares the responsibility to establish and maintain work systems that ensure maximum impact for people affected by the conflict.

Key objectives for this role include:

1. Line management for support staff such as Finance, HR & Admin and Logistics/ICT.
2. Member of the Area Management Team.
3. Compliance with and adherence to NRC policies, guidance and handbooks and donor/auditor requirements.
4. Provide input on operational support to the Area Plan of Action, and to coordinate and align operational support with programme plans at area level.
5. Responsible for ensuring quality support to project implementation.

Specific Responsibilities:

Strategic Resource Management

1. Contribute to the strategic direction of the area office for an efficient structure
2. Ensure adequate and fit-for-purpose support strategy rooted in national staff capacity development

Compliance and Internal Control

1. Ensure that all rules, regulations, routines, procedures, SOPs are accessible to and known by all staff.
2. Perform regular spot-checks on supporting documentation to identify areas of improvement in regards of quality of documentation.

Systems and Procedures

1. Ensure that all rules, regulations, routines, procedures, SOPs are available, accessible to and known by all staff.

Responsible for ensuring that HR, finance, logistics and administration systems provide relevant and adequate support to the area office’s programmes throughout the whole project cycle

1. With the Area Manager, ensure that the area office’ work processes are in place, understood by all staff, and carefully followed.

Emergency Response 

1.   Provide support to the Area Emergency response programme ensuring that support functions are working well to ensure the success of the response.

2.    Work with programme functions to ensure the reconciliation of all distributions with the  reconciliation of deliverables.

Other

1. When requested by the Area Manager, represent NRC externally in different fora

2. Act as Area Manager when appointed

Please download the detailed job description to learn more about the position. As the above responsibilities are just a snapshot from the Job description.

Generic professional competencies: 

• Minimum 5 years in middle management position in humanitarian/recovery context.
• Previous experience working in a Finance, Logistics, HR managerial position (or at least one of them).
• Solid knowledge of HR, finance and logistics routines in a humanitarian context.
• Previous experience from working in complex contexts.
• Fluency in English, both written and verbal.

Context/ Specific skills, knowledge and experience: 

• Experience of remote management.
• Experience of partnership an asset.
• Experience in large scale support systems management.
• Experience managing large teams and offices.

What we offer

• Duty station: Geneina, Darfur – SUDAN
• Salary/benefits: grade 8 on NRC’s salary scale.
• Duration of Contract:  12 Months (With possibility of extension)
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• Internal candidates only: To apply as an internal candidate, log in with your official email or click on Opportunity MarketPlace.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• Only shortlisted candidates will be contacted. We receive many applicants for each vacant position.
• This position is open to all nationalities but for NRC internal staff only.
• If you have any questions about this role, please email ESA Recruitment  [email protected]with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

NRC returned to Sudan in 2020, and currently operates in four area offices, although has temporarily suspended work in Khartoum and North Darfur. We are dedicated to helping people affected by war, protracted displacement and natural disasters by supporting their survival, protection and dignity.

We provide lifesaving multi-sectoral emergency responses prioritising cash assistance. We respond through education, protection, livelihoods and food security, access to clean water, sanitation and hygiene, shelter, and information, counselling, and legal assistance programmes, as well as site management support. We use technology to improve our programmes, work closely with local partners and grassroots networks, and advocate for those in need.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• Do demanding and professional work, often in challenging contexts.
• Join a work culture that empowers every employee to share ideas and take responsibility.
• Be part of a welcoming and supportive community committed to human dignity.

Learn more about NRC