Assistant Shop Manager
Job Location: British Red Cross, 200 Bath Road, Cheltenham GL53 7NE
Salary: £20,909 per annum based on 35 hour week
Hours: 35 hours per week (includes weekends as part of a rota)
Contract Type: Permanent

Do you want to be part of the world’s greatest stories in one building?
Do you know the difference between Dickens and Brontes?

We are looking for an enthusiastic Assistant Shop Manager to join our friendly charity bookshop team in Cheltenham.
If you believe life is better with books then this is a fantastic opportunity for you to contribute to our cause of helping people in the local community, across the UK, and abroad.

“I’m not delivering to a profit target to enhance someone’s personal wealth – I’m making a real, visible contribution to supporting the work of my chosen charity” – Joanne, Regional Retail Manager

A day in the life of an Assistant Shop Manager will involve:

Supporting the shop manager to run a profitable, customer-focussed shop that is the ‘window of the British Red Cross’ on the high street. From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
Creating a brilliant shopping environment and provide an excellent customer experience in store.
Supporting the shop manager to oversee a team of dedicated volunteers, supporting their induction, management, and development.

To be a successful Assistant Shop Manager, you’ll need:

Experience and know-how from working in a shop environment.
To provide an excellent customer experience, supporting a team, and meeting people from all walks of life.
To be commercially savvy with a good understanding of financial targets and measures.
Proven IT skills.
To be flexible (weekend working is required as part of the rota).

The closing date for applications is 23.59 on Sunday 23rd July 2023

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your commitment and expertise, you’ll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with huma n crisis