The salary range for this position is equivalent to 46,000 – 57,000 USD.

Position Overview

At the Digital Impact Alliance (DIAL), our core belief is that everyone, everywhere should have access to the trusted digital tools they need to fully participate in society. We use our expertise to influence the influential, encouraging the world’s largest investors and most effective policymakers to “do digital right”, emphasizing the importance of design, implementation, and governance. By approaching digital transformation from a people-first perspective, tackling pressing topics such as climate change and gender inequality, we can ensure that our world is set up for a positive digital future where everyone can thrive.

Hosted within the UN Foundation in Washington, DIAL is a partnership among some of the world’s biggest digital development champions, including the Bill & Melinda Gates Foundation, the United Kingdom’s Foreign, Commonwealth & Development Office, and the Swedish International Development Cooperation Agency.

The Communications team at DIAL is responsible for designing and delivering strategic communications activities in support of advancing the organization’s vision, mission, and work – including brand and reputation positioning, targeted marketing activities, content development, and media outreach. The Communications Associate, Digital assists in driving how we connect and engage with key audiences through digital channels on our research findings, to advance our policy objectives, and to promote our thought leadership on people-centered digital transformation, in particular providing support to our country engagement efforts. The role will support the team to ensure we are continuously innovating in our approach to digital communications – and communications more broadly – and our practices are best-in-class.

This is a temporary full-time remote position with a 1-year initial term and the possibility of an extension. This position is based in Africa, remote.

Essential Functions

• Assists colleagues in the Communications team and across the organization to deliver strategic digital communication activities in support of our country engagement, research, policy, and influence goals.
• Assists the Communications team to nurture a human-centered approach to DIAL’s storytelling, helping with the development of a suite of brand content that demonstrates the impact of technology and data on people and communities.
• Supports the management of social media channels across DIAL’s work including monitoring, drafting, and scheduling posts and flagging comments for awareness and engagement.
• Produces social content with guidance – videos, graphics, visuals, posts, and tweets – for research and knowledge products, communities of practice, events, launches, and other key moments.
• Supports the design and implementation of quick informative digital media campaigns, working with key colleagues across DIAL.
• Supports the management of DIAL’s website and provides production and publishing support, ensuring the website is always up to date and reflects DIAL’s key priorities, messages, and work.
• Provides reports, insights, and recommendations for improvement on the performance of our website, e-newsletters, and social media channels – and implements them with guidance and oversight from Communications team leadership.
• Undertakes regular digital media and media monitoring and flags opportunities and trends relevant to DIAL and our work.
• Supports digital outreach efforts and influencers including writing tweets, posts, and providing relevant content.
• Provides design support, as needed, for specific initiatives around our research, policy, and country engagement efforts.
• Assists in the development of materials for the purpose of training and support on communications to DIAL colleagues and helps build the knowledge of and capacity of communications organization-wide.
• Other duties as assigned.

Selection Criteria

• Bachelors’ degree or relevant work experience in communications, digital media, and/or journalism and media, with 1-3 years of relevant professional experience.
• Interested in the UN, international affairs, and/or digital transformation and emerging technologies.
• Passionate about the work they do and the impact they make.
• Growth mindset and values continuously learning.
• Dynamic, proactive, and just as comfortable working collaboratively as they are independent.
• Strong attention to detail, results-oriented and solutions-focused.
• Familiar with internet culture.
• Digital-first thinker, with strong social media skills primed to help DIAL extend its influence.
• Experience using creative software, from Adobe Creative Suite to Canva preferred and knows how to bring simple ideas visually to life as graphics, videos, or more.
• Competent writer and an avid communicator, who follows media and communication trends.
• Keen to work and grow in a diverse, international environment with a global team.

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