The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries.

In India, CHAI works in partnership with its India registered affiliate William J Clinton Foundation (WJCF) under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States’ levels on an array of high priority initiatives aimed at improving health outcomes. Currently, WJCF supports government partners across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis, tuberculosis, COVID-19, common cancers, sexual and reproductive health, immunization, and essential medicines.

Learn more about our exciting work: http://www.clintonhealthaccess.org

Position Summary:

Talent is the fundamental driver of WJCF’s success in helping save lives and reduce the burden of disease. WJCF’s organizational values reflect its relentless endeavor of hiring, nurturing, empowering, and celebrating diverse and high calibre individuals who come together to work as cohesive teams. We place a high premium on providing our staff with an environment that encourages entrepreneurship, alacrity, humility, respect, and an equal share of voice and fosters high impact innovation to address some of the most challenging healthcare issues. All WJCF team members from senior most leadership down are committed to excellence in talent management.

We seek a highly motivated individual with demonstrated experience for the role of Associate Director, HR for WJCF’s strategically critical talent management function encompassing 200+ team members across close to 10 locations in India from diverse professional and educational backgrounds such as public health governance and field implementation, investment banking, management consulting, startups, cultural and social backgrounds. Reporting into the Managing Director; the Associate Director will develop and deploy the talent strategy for the organization in concert with and contributing to the overall organizational strategy, lead the engagement on talent matters with other programme leaders and directors and global teams, engage with external entities for relevant talent activities, and measure and improve the organization’s working health and culture.

The Associate Director will ensure congruence between the HR and programme / business functions and work in close partnership with programme leaders to provide strategically critical support to these functions in terms of organogram design and competency mix, staffing, team culture, performance management, and employee relations. For achieving this congruence and delivering on the partnership mandate, the Associate Director will deploy expertise on HR best practices, analytics, and contextualized appreciation and solution building and collaborate with others in the HR team, the WJCF leadership team, and programme leadership.

As a core member of WJCF’s country leadership team, the Associate Director will play an instrumental role in WCJF’s strategy, organization-wide process building and improvements, and representation with strategically important external leaders and as a key advisor on initiatives, issues, and opportunities related to talent management and organizational health.

The Associate Director must be driven, flexible, and resilient. They should be able to function independently and be comfortable working and coordinating the operations of cross-functional teams. They should be highly adept at managing and excelling in uncertainty, analytical, and have a strong commitment to excellence. WJCF places immense value on relevant personal qualities: leadership and high emotional quotient, humility, resourcefulness, creative problem solving, energy, and work ethic.

• Enhance and execute a comprehensive talent strategy aligned with the organization’s overall goals, emphasizing organizational development and growth.
• Lead the organization’s initiatives in learning and development, performance management, external outreach, internal mobility, and compensation and total rewards.
• Implement innovative talent attraction strategies to source high-caliber candidates from diverse backgrounds.
• Foster relationships with external talent sources and industry leaders to build a robust talent pipeline.
• Drive initiatives to enhance learning and development opportunities for all staff, including skills development, leadership training, and career advancement pathways.
• Create and implement performance management processes that promote continuous improvement and employee growth.
• Develop and execute retention strategies that ensure top talent remains engaged and committed to the organization.
• Identify and address factors that contribute to employee turnover and implement solutions to mitigate attrition.
• Collaborate closely with program leaders to provide strategic support, including organogram design, competency mix, and team culture enhancement.
• Implement innovative approaches to foster a culture of excellence, inclusivity, and employee engagement.
• Apply HR best practices and data analytics to drive informed decision-making in talent management.
• Ensure that HR processes are continuously optimized for efficiency and effectiveness.
• Establish and nurture relationships with external partners, industry leaders, and talent sources to support relevant talent activities and organizational growth.
• Measure and improve the organization’s working health and culture to ensure a positive and high-impact working environment.
• Play a pivotal role in WJCF’s strategy enhancement and execution while contributing to organization-wide process improvements.
• Act as a key advisor on strategic initiatives, issues, and opportunities related to talent management and organizational health.
• Any other tasks as assigned by the Managing Director.

• Master’s Degree with minimum of 12 years proven HR generalist experience.
• Ability to communicate effectively with a diverse group of employees and outside contacts at all levels.
• Expertise in recruitment, creative sourcing, and applicant pipeline development.
• Experience in outreach strategy and assessment tools.
• Experience in developing HR systems and processes.
• Prior experience managing employee relation issues within the India country context.
• Strong knowledge of Indian labour laws.
• Self-motivated, and capable of working independently as well as with a team.
• Ability to provide good customer service with patience and sense of urgency.
• Ability to multi-task and work in a fast-paced environment with limited structure.
• Adept interpersonal skills; strength in developing and maintaining client management relationships.

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