Description

Position Title: Associate Director of Learning, Development, and Systems Optimization

Reports to: HR Director PIH-US

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or a hybrid of these two options.

Employment Type: Full Time

Position Overview:

The Associate Director of Learning, Development and Systems Optimization is responsible for building, maintaining and improving systems in both the area of general human resources (HR) as well as the area of learning and development. The Associate Director is responsible for reviewing all current HR processes to identify gaps and areas for improvement and subsequently developing and implementing new or updated processes to advance the overall efficiency of the HR team, both in how the team operates internally as well as how the team supports external stakeholders. The Associate Director is also tasked with establishing a global strategy for learning and development by reviewing existing materials, developing a network of training focal points, leveraging existing resources, identifying existing gaps and advancing new initiatives. The Associate Director will establish and maintain solid collaboration with HR colleagues at care delivery and university sites to promote best practices and to partner as a subject matter expert.

Responsibilities:

HR Systems (50%)

• Evaluate current internal HR business processes and identify gaps and areas for improvement: processes include performance management, recruiting and hiring, compensation, onboarding, and employee relations practices, among others.
• Develop and implement solutions to optimize internal HR systems with the aim of improving team efficiency and efficacy.
• Identify and facilitate implementation of improvements to global HR team systems spanning both U.S. Coordination Site and care delivery site HR teams with the aim to enhance cross-site outcomes.
• Evaluate current HR systems as they relate to PIH entities and identify gaps and areas for improvements, particularly those processes connecting HR to budget, finance, IT, legal and Office of the CEO teams.
• Develop and partner with cross-team stakeholders to implement solutions to optimize external HR systems.

Learning and Development Systems (50%)

• Assess current learning and development resources across the organization, including existing trainings, training focal points, professional development practices, gaps in learning and development offerings and opportunities for improvement.
• Develop and implement short, medium, and long-term solutions to improve learning and development program at PIH, leveraging existing resources as well as building new system components.
• Identify and implement strategy for learning management systems organization wide, including building library of existing trainings.
• Set initial standard for learning and development program, including train-the-trainer initiatives, cultivation and dissemination of best practices and generation of consistency across sites and teams.
• In close collaboration with HR team, design, deliver and promote relevant learning opportunities.
• Cultivate a long-term vision for training and development for PIH-US and U.S. Coordination Site with active input from cross-site partners.

Qualifications:

• Bachelor’s Degree and 8+ years of relevant work experience
• Advanced project management experience, particularly in complex settings involving multiple stakeholders.
• Experience in building and launching new systems as well as developing and implementing improvements to existing systems.
• Exemplary interpersonal skills; ability to communicate and collaborate effectively with culturally diverse staff across departments and country.
• Interest in social justice and global health strongly desirable

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.