Associate National Project Officer (ICT)
JOB DETAIL
OVERVIEW
Parent Sector : Education Sector (ED)
Duty Station: New Delhi
Job Family: Computer Sciences / Information Technologies
Type of contract : Non Staff
Level : Level 4 (Equivalent to NOA)
Duration of contract : 1 year
Recruitment open to : Internal and external candidates
Application Deadline (Midnight Paris Time) : 15-May-2024
UNESCO Core Values: Commitment to the Organization, Integrity, Respect for Diversity, Professionalism
Duration of Contract is one (1) year, with the possibility of an extension subject to the availability of funds and satisfactory performance. Only Indian Nationals are eligible to apply for this position.
OVERVIEW OF THE FUNCTIONS OF THE POST
The UNESCO Mahatma Gandhi Institute of Education for Peace and Sustainable Development (MGIEP) is UNESCO’s first education-related category 1 institute in the Asia and the Pacific region towards the development and promotion of new approaches to education for a more peaceful and sustainable world. The Institute is a globally regarded centre of excellence for research and implementation of socio-emotional learning (SEL) through innovative digital pedagogies empowered by Artificial Intelligence.
Long Description
Under the overall authority of the Director and direct supervision of the National Information Technology Officer of the Institute (NITO), the incumbent will serve as “Associate National Project Officer (ICT) and will be responsible for the following duties
Duties and Responsibilities
(1) Technical Course Administration:
- Ensure accurate and efficient management of technological aspects related to course administration on FramerSpace (UNESCO MGIEP’s in-house developed learning experience platform).
- Maintain certificate configurations, cohort configurations, and other technological administrative tasks for FramerSpace courses.
Long Description
(2) Coordination with FramerSpace Support Team
- Act as a focal point for communication between the FramerSpace support team and FramerSpace development team.
- Ensure timely resolution of technical issues and user support.
(3) Liaison with Program Team
- Collaborate with program teams to understand course requirements and ensure effective integration of FramerSpace features.
- Track bugs and new feature requests from program teams, providing regular updates.
(4) Monitoring and Course Enhancement
- Regularly monitor courses on FramerSpace and identify opportunities for improvement.
- Collaborate with course creators and moderators to integrate new technology affordances into FramerSpace courses.
Long Description
(5) Administration of Training Programs
- Ensure that the tutorials on FramerSpace know-hows are up-to-date.
- Coordinate and administer training programs for FramerSpace users, both within and outside UNESCO MGIEP.
- Provide guidance on the affordances and features of FramerSpace to FramerSpace users.
(6) Engagement with External Software Vendors
- Communicate with external software vendors responsible for developing and maintaining FramerSpace features.
- Coordinate the implementation of new features and ensure seamless integration.
Short Description
(7) Software and License Management
- Ensure all software licenses within UNESCO MGIEP are up-to-date for optimal IT processes.
- Collaborate with relevant officers to manage software procurement and licensing.
(8) Any other related task as assigned by the supervisor/ Director.
COMPETENCIES (Core / Managerial)
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REQUIRED QUALIFICATIONS
Education Qualification: Advanced university degree (Masters or equivalent) in education, educational technology, computer science, or a related discipline.
Work Experience: Minimum two years’ experience in working with educators in delivering online and in-person education programmes and/or working with education and/or other social sectors, and/or ministries in government.
Position-Related Skills and Competencies:
- Competence and familiarity with digital learning design.
- Substantial experience in information and communication technology.
- Good knowledge of programme and project related to IT in Education.
- Excellent interpersonal and communication skills.
- Global teamwork experience and ability to work in multicultural environments.
- The ability to multi-task, deal with ambiguity, and cope with rapidly changing and pressurized circumstances
Languages: Very good knowledge (written and spoken) of English.
DESIRABLE QUALIFICATIONS
Education
- Ph.D. in education, educational technology, information technology, or related discipline.
Work Experience
- Professional experience within an international environment/United Nations Agency and experience working in a multidisciplinary team will be an asset.
Languages
- Working knowledge of other UNESCO Official languages (Arabic, Chinese, French, Spanish, and Russian).
BENEFITS AND ENTITLEMENTS
UNESCO’s salaries consist of a basic salary and other benefits, which may include, if applicable: 30 days annual leave, reimbursement of medical insurance (up to 5% of base salary), pension plan (up to 10% of base salary), etc. The annual base salary of NOA R1 is INR 1,405,397 (Negotiable).
SELECTION AND RECRUITMENT PROCESS
Please note that all candidates must complete an on-line application and provide complete and accurate information. To apply, please visit the UNESCO careers website. No modifications can be made to the application submitted.
The evaluation of candidates is based on the criteria in the vacancy notice, and may include tests and/or assessments, as well as a competency-based interview.
UNESCO uses communication technologies such as video or teleconference, e-mail correspondence, etc. for the assessment and evaluation of candidates.
Please note that only selected candidates will be further contacted and candidates in the final selection step will be subject to reference checks based on the information provided.
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UNESCO recalls that paramount consideration in the appointment of staff members shall be the necessity of securing the highest standards of efficiency, technical competence and integrity. UNESCO applies a zero-tolerance policy against all forms of harassment. UNESCO is committed to achieving and sustaining equitable and diverse geographical distribution, as well as gender parity among its staff members in all categories and at all grades. Furthermore, UNESCO is committed to achieving workforce diversity in terms of gender, nationality and culture. Candidates from non- and under-represented Member States (last update here) are particularly welcome and strongly encouraged to apply. Individuals from minority groups and indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the highest level of confidentiality. Worldwide mobility is required for staff members appointed to international posts.
UNESCO does not charge a fee at any stage of the recruitment process.
