IMPORTANT NOTICE:

– The deadline for applications is indicated in local date and time.

– This post is a project post.

a.    Organizational Setting

The post of Associate Project Support Officer is located in the Enterprise Business Capabilities Section, Enterprise Solutions Division (ESD), Information and Communication Technology.  The Enterprise Solutions Division is responsible for the evolution and maintenance of WIPO’s portfolio of ERP Administrative and Management applications collectively known as the Administrative Integrated Management System (AIMS).  AIMS portfolio of products includes a combination of commercials off the shelf (COTS) and custom developed applications based on Oracle Hyperion, Taleo, PeopleSoft FSCM and HCM, Acuity Stream (for Risk Management) and others.

b.    Purpose Statement

This is a project post under the approved Capital Master Plan AIMS 2.0 Transformation project.  WIPO/AIMS is embarking on a large modernization, involving the migration of existing applications to Cloud platforms, as well as renewing its applications landscape.

The main role of the incumbent is to support AIMS 2.0 project team in their daily activities, applying his/her knowledge, skills, tools, and techniques to project activities to meet identified business needs.  S/he will collaborate with the project team leads and member to ensure that the projects are within the agreed parameters of cost, timescales, and quality, as well as provide support to the AIMS 2.0 Transformation Project Manager.

c.    Reporting Lines

The incumbent works under the supervision of the AIMS 2.0 Transformation Project Manager.

d.    Work Relations

The incumbent interacts with a range of colleagues mainly within the Administration, Finance and Management Sector, but also with other departments as part of the ERP transformation process.  This role also requires collaboration with project team members consist of WIPO staff/ external consultants.

The incumbent will perform the following principal duties:

a.  Contribute to the monitoring of specific aspects of project and program implementation, identify problems, propose actions to expedite project and service delivery, and identify and track follow-up actions.

b.  Assist the AIMS 2.0 project manager in preparing and maintaining realistic project schedules and quality plans and track all activities against them.

c.  Ensure selected project management methodology and standards are clearly defined and used throughout the project.

d.  Ensure project and program documentation is consistently created, updated and made available to stakeholders.

e.  Contribute to the preparation of various written reports, as may be needed, including drafting, reviewing and revising sections or portions of project assessment documents, background papers, project and budget revisions.

f.   Contribute to the preparation and circulation of communication and training materials.

g.  Provide administrative and substantive support to project meetings, such as the preparation of background documents and presentations, handling logistics, writing meeting minutes etc.

h.  Perform other related duties as required.

Education (Essential)

First-level university degree in business administration, finance, human resources management, information technology, computer science or a related discipline.

Education (Desirable)

Certification in project management, e.g. PRINCE2, Agile or PMI.

Certification in Program Management methodology (MSP).

Experience (Essential)

At least three years of relevant professional experience, including experience in supporting the management of projects with direct business impact, by using industry standard project management methodologies, tools, and project planning and control techniques, including budget control.

Experience (Desirable)

Experience working with medium scale, multi-functional IT projects / programs.

Experience with implementing ERP or similar administrative management systems.

Language (Essential)

Excellent knowledge of written and spoken English.

Language (Desirable)

Knowledge of other UN languages (Arabic, Chinese, French, Russian or Spanish).

Job Related Competencies (Essential)

Excellent organizational skills, with the ability to work within strict time constraints and to meet deadlines.

Skills in project planning, including the ability to analyze, plan, execute and evaluate work to time, cost and quality targets, including the assessment and evaluation of risk.

Excellent analytical skills.

Ability to anticipate and evaluate impact of action on dependencies and take appropriate action.

Ability to establish priorities and plan assigned work.

Excellent stakeholder engagement skills.

Excellent communication and interpersonal skills and ability to maintain effective partnerships and working relations in a multicultural environment with sensitivity and respect for diversity.

Ability to contribute to an efficient and transparent Project and Program Office environment through the establishment of processes, toolkits and documentation.

Excellent knowledge and understanding of different types of business and operating models (including hybrid models).

Competent user of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) and the internet.

1.    Communicating effectively.

2.    Showing team spirit.

3.    Demonstrating integrity.

4.    Valuing diversity.

5.    Producing results.

6.    Showing service orientation.

7.    Seeing the big picture.

8.    Seeking change and innovation.

9.    Developing yourself and others.

Mobility:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the March 2025 rate of 73.6%

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial period of one year, renewable, subject to funding and satisfactory performance.  Fixed-term appointments granted for approved projects shall be for a period whose minimum and maximum duration are tied to the funding and terms of reference of the project.  The overall duration of a fixed-term appointment for a project shall normally not exceed five years.  Fixed-term appointments granted for approved projects shall not be converted to a permanent or continuing appointment.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of your identification and the degree(s)/diploma(s)/certificate(s) required for this position. WIPO recognizes higher educational qualifications obtained from institutions accredited/recognized in the World Higher Education Database (WHED), a list maintained by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed here: http://www.whed.net/. Some higher educational qualifications may not be listed in WHED, and will be reviewed on a case-by-case basis.

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

Additional background checks may be required.