IMPORTANT NOTICE REGARDING APPLICATION DEADLINE:  please note that the deadline for applications is indicated in local time as per the time zone of the applicant’s location.

a.    Organizational Setting

The post is located in the Quality and Training Section, Madrid Operations Division, Madrid Registry, Brands and Designs Sector.  The Section is responsible for the development, coordination, implementation and monitoring of activities aimed at enhancing the quality of the outputs of all operational units of the Madrid Registry, as well as raising the skill and competency levels of the staff of the Registry.

b.    Purpose Statement

As Associate Quality Control and Training Officer, the incumbent will contribute to the development and maintenance of the Madrid Quality Management Framework as well as the Madrid Training Management Framework with a view to assuring their sustainability, overseeing their implementation and assessing their outcome.  The role of the Quality Control and Training Officer is to coordinate and support all operational units of the Registry in the preparation and participation in quality control activities.

c.     Reporting Lines

The incumbent works under the supervision of the Head of the Quality and Training Section.

The incumbent will perform the following principal duties:

a.   Perform quality control of international trademark examination and verify compliance with established legal and quality standards;

b.   Collect documents and report quality performance of the operational units of the Madrid Registry;

c.   Analyze the outputs of quality control and make recommendations to the Head of Section on appropriate corrective or preventive actions;

d.   Document and provide trainings on examination policy and practice;

e.   Support development of training materials, tools and programs;

f.    Liaise and coordinate with all operational units of the Madrid Registry in the execution of the above tasks;

g.   Perform other related tasks as required.

Education (Essential)

First-level university degree in law, business administration, management or other related field.

Experience (Essential)

At least three years of relevant professional experience, preferably in intellectual property law and administration, in particular in the area of trademarks.

Experience (Desirable)

Experience in trademark law and rules and trademark examination.

Language (Essential)

Excellent written and spoken knowledge of English.

Language (Desirable)

Working knowledge of French.

Job Related Competencies (Essential)

Sound knowledge of rules and procedures of the Madrid System.

Excellent analytical skills, including the ability to spot errors, analyze raw data and develop practical recommendations.

Sound knowledge of quality metrics and training standards.

Excellent communication, organizational and planning skills.

Ability to keep records and produce high quality reports integrating data and graphics, using Microsoft Office applications, i.e. Word, Excel, Visio and PowerPoint.

Excellent interpersonal and teamwork skills, and ability to work in a multicultural environment.

1.     Communicating effectively.

2.     Showing team spirit.

3.     Demonstrating integrity.

4.     Valuing diversity.

5.     Producing results.

6.     Showing service orientation.

7.     Seeing the big picture.

8.     Seeking change and innovation.

9.     Developing yourself and others.

Mobility:  WIPO staff members are international civil servants subject to the authority of the Director General and may be assigned to any activities, office or duty station of the Organization.  Accordingly, the selected candidate may be required to move from time to time to new functions and/or to another duty station.

Annual salary:

Total annual salary consists of a net annual salary (net of taxes and before medical insurance and pension fund deductions) in US dollars and a post adjustment.  Please note that this estimate is for information only.  The post adjustment multiplier (cost of living allowance) is variable and subject to change (increase or decrease) without notice.  The figures quoted below are based on the June 15, 2023 rate of 82.2%.

Please refer to WIPO’s Staff Regulation and Rules for detailed information concerning salaries, benefits and allowances.

Additional Information

* Initial fixed-term appointment of two years, renewable subject to satisfactory performance and other applicable conditions.  The selected candidate’s appointment will be subject to an overall term of five years in this position, with no possibility of renewal beyond that term.  S/he may, however, apply and be considered for other positions at WIPO.

This is not applicable to WIPO staff members on fixed-term, continuing or permanent appointments, who were recruited following a competition under Staff Regulation 4.10 (“Appointment Boards”).

This vacancy announcement may be used to fill other posts at the same grade with similar functions in accordance with Staff Rule 4.9.5.

Applications from qualified women as well as from qualified nationals of unrepresented Member States of WIPO and underrepresented geographical regions are encouraged. Please click on the following links for the list of unrepresented Member States and the list of underrepresented regions and the WIPO Member States in these regions.

The Organization reserves the right to make an appointment at a grade lower than that advertised.

By completing an application, candidates understand that any willful misrepresentation made on this web site, or on any other documents submitted to WIPO during the application, may result in disqualification from the recruitment process, or termination of employment with WIPO at a later date, if that employment resulted from such willful misrepresentations.

In the event that your candidature is shortlisted, you will be required to provide, in advance, a scanned copy of an identification and of the degree(s)/diploma(s)/certificate(s) required for this position. WIPO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and these will be reviewed individually.

Additional testing/interviewing may be used as a form of screening.  Initial appointment is subject to satisfactory professional references.

 Additional background checks may be required.