World Wildlife Fund (WWF), one of the world’s leading conservation organizations, seeks a Associate Specialist, Fundraising Innovations

As the preeminent global conservation organization, World Wildlife Fund (WWF) operates across nearly 100 countries. We engage collaboratively at all levels, forging partnerships worldwide to pioneer and implement groundbreaking solutions that safeguard communities, wildlife, and their habitats. Our approach involves aiding local communities in conserving vital resources, steering markets and policies towards sustainability, and revitalizing and defending species and their environments. With the end goal of ensuring that the value of nature is reflected in decision-making from a local to a global scale.

On our mission to help people and nature thrive, we are seeking an Associate Specialist to support and champion cutting-edge digital initiatives for WWF’s fundraising and membership programs. Under the mentorship of the Director of Fundraising Innovations and in collaboration with our dedicated team, you will leverage digital tools to expand our membership and enhance engagement with our diverse group of supporters. The ideal candidate should exhibit proficiency in digital and interpersonal communication, have an in-depth knowledge of various fundraising platforms and digital channels, uphold exceptional standards of customer service, and be driven to spearhead innovative fundraising efforts. Join us in our commitment to a thriving planet.

Major Function

The Associate Specialist will support champion cutting-edge digital initiatives for WWF’s fundraising and membership programs. With guidance from the Director of Fundraising Innovations and other colleagues, the Associate Specialist will tap into digital platforms to grow our member base and nurture and support our diverse network of supporters.

Key Responsibilities

Support the Implementation of Digital Fundraising Initiatives focused on emerging technology:

• Support the development and execute fundraising strategies with a primary focus on livestream platforms like Twitch, YouTube Live, Facebook Live, etc.
• Continuously explore and integrate emerging digital platforms and technologies to attract and engage new supporters, turning them into active fundraisers and members
• Collaborate with the marketing team to create compelling content and campaigns that resonate with diverse audiences and encourage supporter signup.

Fundraiser Relationship Management:

• Provide exceptional support and guidance to individuals and groups engaged in various fundraising activities.
• Develop ongoing relationships with supporters including offering fundraising coaching and providing resources tailored to the scale of each fundraiser’s efforts.
• Understand and actively engage with online communities to cultivate a pipeline of potential supporters, adapting strategies to maximize effectiveness.
• Responds to inquiries and requests in a timely manner.

Event and Campaign Management:

• Organize and administer both virtual and hybrid fundraising events, adapting to new digital tools and platforms as they emerge, while maintaining WWF’s commitment to data security.
• Coordinate technical and logistical aspects, ensuring high-quality execution and audience engagement.
• Develop comprehensive materials to recruit and support fundraisers across various platforms and events.

Performance Tracking and Analysis:

• Monitor and evaluate the performance of fundraising activities, gathering insights to continually enhance support fundraising strategies.
• Prepare detailed reports on fundraiser engagement and campaign outcomes.

Internal Collaboration and Strategy:

• Collaborate with different departments to ensure cohesive strategies and messaging across all fundraising activities.
• Complete all necessary tasks to ensure projects are launched successfully and in accordance with standards, timelines, and deadlines.
• Contribute to the overall development and innovation of the organization’s fundraising efforts.
• Participate in exploratory discussions for innovative collaborations and sponsorships.
• Foster a culture of digital creativity and forward-thinking within the teams.
• Plays an active role on the larger Marketing and Membership team – participating in team meetings and initiatives – and engages with industry trends, exploring, researching, and offering ideas and innovation.
• Performs other duties as assigned.

Skills and Abilities

• Bachelor’s degree or equivalent combination of education and experience.
• Must have at least two years of experience similar to in digital marketing, peer-to-peer fundraising, event planning, or community organizing.
  • Adept in both digital and interpersonal communication, possess a deep understanding of various fundraising platforms and digital communication channels.
• Demonstrate a strong commitment to customer service excellence and capable of driving innovative fundraising initiatives.
  • Excellent written, verbal and interpersonal communication skills with ability to write clearly, concisely, and logically.
  • Proven ability to successfully work with members, colleagues from a variety of departments, and outside vendors.
  • Capable of handling diversified assignments and highly adaptable.
• Skilled in leveraging the unique features of livestreaming platforms for fundraising and community building, including an understanding of chat moderation, channel points, emotes, and other interactive elements unique to these environments.
• Strong project management, customer service and organizational skills.
• Strong attention to detail and ability to prioritize workload to set and meet deadlines.
• Ability to complete work independently.
• Experience with Microsoft Excel, Adobe Photoshop and eCRM systems is preferred.
• Proven track record of learning and adapting quickly to new technologies and opportunities.
• Able to travel, on occasion, as needed.
• Committed to building and strengthening a culture of inclusion within and across teams.
• Identifies and aligns with WWF’s core values:
  • COURAGE – We demonstrate courage through our actions, we work for change where it’s needed, and we inspire people and institutions to tackle the greatest threats to nature and the future of the planet, which is our home.
  • INTEGRITY – We live the principles we call on others to meet. We act with integrity, accountability and transparency, and we rely on facts and science to guide us and to ensure that we learn and evolve.
  • RESPECT – We honor the voices and knowledge of people and communities that we serve, and we work to secure their rights to a sustainable future.
  • COLLABORATION – We deliver impact at the scale of the challenges we face through the power of collective action and innovation.

WWF is committed to maintaining a safe and healthy workplace and requires all US-based staff to be fully vaccinated for COVID-19. WWF will consider requests for accommodation from the vaccine requirement based on disability, medical contraindication, sincerely held religious belief, or any other category protected by federal, state, or local law.

To Apply:

• Submit cover letter and resume through our Careers Page, Requisition #24077
• Due to the high volume of applications we are not able to respond to inquiries via phone

As an EOE/AA employer, WWF will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, age, marital status, genetic information, sexual orientation, gender identity and expression, disability, or protected Veteran status. WWF values diversity and inclusion and welcomes diverse candidates to apply.