OBJECTIVES OF THE PROGRAMME

The Department of Administration and Finance provides support to the Regional Office and offices of the WHO Representatives in the eleven Member Countries of the South-East Asia Region in the areas of Human Resources & Talent Management​ (HRM), Budget and Financial Management (BFU), Information Management & Technology(IMT), Administrative Services (ASU)​, Staff Development and Learning (SDL), Security, Purchasing and Contract Services​ ​​(PCS) and legal advice. The Department enables the work of the Region and, at the same time, ensures fulfillment of its obligations towards Member Countries and donors in respect of efficient management of resources in a transparent manner, ensuring accountability and compliance with rules, regulations, and procedures.​The specific objectives of the activity are to ensure smooth replacement of the current ERP, namely GSM, by the new BMS Best-in-Breed solution with a modern set of tools using standard best practice business processes and cutting-edge technology.

DESCRIPTION OF DUTIES

The Regional Coordinator will work closely with core BMS unit heads to determine and understand the Regional BMS activities during the Architect, Configure& Prototype, Test, Deployment and post- roll-out stages of the BMS Programme and manage their timely delivery in coordination with regional SMEs and country colleagues. Specifically, s/he will:

Collaborate with nominated regional SMEs participating in BMS design to identify any established regional policy, practice, process or complementary system and carry out appropriate steps for ongoing simplification, adaptation, scaling back or to make redundant following BMS rollout, bearing in mind the principles of ‘ONE WHO’ for harmonized processes across the 3 levels, to reduce duplication of work for end users and to minimize customizations of the BMS platforms Coordinate input and monitor assigned regional activities such as checking and validating regional/ country/ local data;

Engage with Regional SMEs and continually work towards simplification and improvement to business processes. ​​​​​

Collaborate with nominated regional SMEs participating in BMS design as well as Country Office colleagues to identify relevant national legal or statutory policies (related to e.g. labour law, etc.) that need to be configured into the new BMS systems and take steps to ensure these are taken into account in the design of the system;

Lead the identification of users for assigning BMS system roles in close collaboration with Senior Management Team, Heads of Units and SMEs. Finalize the nominations for ‘master trainers’ to participate in ‘train-the trainer’ sessions who will also support in the testing, carry out end-user training and be the first line of support post rollout.

Identify regional and country testers for testing BMS, data preparation and review for migrating to BMS prior to rollout.

With the support of global BMS Change Management, coordinate and oversee regional change management and end-user training Participate in preparing affected business areas and end users for transition to new ways of working.

Raise awareness on the progress of the project within the Region including country offices and provide periodic briefings. Collaborate with Regional networks (Executive Associates, Regional Administrative Officers and Programme Management Officers) periodically to share progress, seek engagement and represent BMS.

REQUIRED QUALIFICATIONS

Education

Essential: An advanced-level University degree in Business Administration, Management, Human Resources, Finance, Supply Chain, Project Management, or other discipline related to the functions of the position.
Desirable: Training in project/change management

Experience

Essential: At least 10 years of relevant professional experience in programme / project planning, management, and successful delivery of cross-functional or interdependent projects, some of which should be at the global or international level. Demonstrated experience and success in managing business initiatives, within a corporate environment across different locations and/or across different departments/functions. Demonstrated professional experience working with senior-level or executive-level management. Demonstrated experience with business process re-engineering using best practice and standard processes. Demonstrated experience in vendor negotiations and management.
Desirable: Proven ability to coordinate, manage, lead and successfully deliver business programmes and projects across geographical locations and organizational departments. Experience in working in WHO and/or the UN system Knowledge and five years of senior experience of Business Operations in the fields of Programme Management, Human Resources, Finance and/or Supply in the UN environment or a large international environment is a significant advantage three years of experience in implementing, managing, or actively engaging during the implementation of an Enterprise Resource Planning (ERP) project is a significant advantage. Experience of working at different levels in an organization (Headquarters, Regional and/or Country office) is an advantage. Experience of using SAP or Oracle Applications or Workday or any other ERP software package.

Skills

Demonstrated leadership and team management skills in international and multi-cultural settings at the global and regional level. Proven ability to coordinate, manage, lead and successfully deliver business programmes and projects across geographical locations and organizational departments under intense pressure. Demonstrated capacity for strategic thinking and re-engineering current processes, with the ability to quickly comprehend strategic and tactical objectives and to formulate comprehensive plans to address challenges/risks. Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones. Proven ability to successfully interact and negotiate with senior leaders. Proven ability to build successful working relationships with internal and external customers and stakeholders and coordinate activities across multiple parties and multiple locations. Capable of maintaining a high degree of effectiveness in a multi-tasking role, synthesizing information quickly, managing priorities, delivering with quality, and working to challenging timescales. Proven excellence in planning, co-ordination and organization. Proactive, flexible, resourceful and able to work independently with limited supervision.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Producing results
• Ensuring the effective use of resources
• Creating an empowering and motivating environment

Use of Language Skills

Essential: Expert knowledge of English.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 92,731 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 2511 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• Please note applications should be submitted through WHO’s online recruitment portal. Please visit www.who.int/careers to complete an online profile and to apply to this vacancy.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

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• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion)are strongly encouraged to apply for WHO jobs.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to [email protected]

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

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• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

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