DEADLINE FOR APPLICATIONS

10 April 2025-23:59-GMT+05:00 Pakistan Standard Time (Karachi)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

PURPOSE OF THE ASSIGNMENT:
To deliver a wide range of business support processes and activities for a specific professional area of work, to facilitate effective service delivery.

JOB TITLE: Business Support Assistant (CD Office)

TYPE OF CONTRACT: G5

UNIT/DIVISION: Management Unit

DUTY STATION (City, Country): Islamabad, Pakistan

DURATION: 12 months

Date of Publication: 27 March, 2025

Deadline of Application: 10 April, 2025

This vacancy announcement is advertised internal to WFP for Pakistani nationals only.

Note: This vacancy announcement will also be used to build a roster of pre-qualified applicants for future opportunities within same job profile at the current or lower level in Pakistan.

ACCOUNTABILITIES/RESPONSIBILITIES:

1. Manage and maintain organized records and databases, ensuring that information is easily accessible and well-structured for staff use.

2. Maintain and strengthen relationships with internal and external stakeholders by facilitating effective communication, supporting information sharing, and coordinating external communications.

3. Ensure proper filing, storage, and retrieval of documents. Proofread reports, documentation, and correspondence, making necessary changes in line with established guidelines to maintain quality and consistency.

4. Schedule and manage meetings, including preparing agendas, taking notes, and following up on action items. Handle travel arrangements for the Country Director (CD) and other staff as needed.

5. Organizing workshops/retreats/events for management unit.

6. Collate, manage, and analyze data for reports, documents, and correspondence, ensuring accurate and timely information is available to support the work of staff and enhance business decision-making.

7. Respond to standard queries from staff and external stakeholders, providing timely and accurate guidance to ensure effective communication and service delivery.

8. Process and oversee routine administrative and financial tasks across various functional areas, contributing to the efficient and timely management of resources and office operations.

9. Contribute to the continuous improvement of front office procedures and processes, identifying opportunities for enhanced efficiency and effectiveness.

10. Provide guidance and support to junior colleagues, helping them perform their duties effectively and fostering a collaborative work environment.

11. Oversee daily office operations, including managing scheduling, facilities, IT support, and following up on tasks assigned by the Country Director (CD).

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education: First level University degree is required in business administration, Public Administration, Social Sciences.

Experience: Five or more years of progressively responsible work experience in a relevant business stream, with a focus on general administrative tasks, preferably within an international organization, the UN, an INGO, or other entities involved in humanitarian or development work. Experience in executive support, office management, or similar roles is required.

Knowledge & Skills:

• Knowledge of specialized common business practices and methods, gained through relevant technical training and experience.
• Ability to develop and maintain relationships with a range of individuals in order to provide a high-quality support service.
• Ability to carry out basic data analysis and independently rectify problems requiring attention.
• Ability to monitor and record financial transactions.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Ability to maintain confidentiality.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), data management systems (e.g., SAP, WINGS), document management software, communication tools (e.g., Zoom, Microsoft Teams, SharePoint), basic data analysis, and general IT systems with basic troubleshooting and cyber security knowledge.

Languages: Fluency in both oral and written communication in English and Urdu

HOW TO APPLY:

To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted. WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at global.hrerecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.