Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.

DRC Yemen’s response

Throughout its nine field offices and a workforce of 450 staff, DRC upholds its main programmatic objectives to provide immediate and life sustaining assistance, to strengthen the protective environment, and to reduce displacement related risks and vulnerabilities by promoting self-reliance at household and community level.

About the job

Overall purpose of the role:

We are looking for highly qualified, self-motivated Camp Coordination and Camp Management (CCCM) Manager who is able to work with diverse teams of both national and international staff as well as local government authorities, UN agencies, I/NGOs and other partners under difficult, stressful, and sometimes insecure conditions.

The CCCM Manager is responsible for leading the technical planning, implementation and overall representation of CCCM (camp management and camp coordination) – camp activities and/or projects across Yemen’s West Coast program locations. The CCCM Manager is responsible for coordination of services at site and area level, capacity building, community engagement, monitoring displacement trends, and overseeing camp level Shelter and WASH interventions. S/he ensures the establishment of effective and representative camp governance structures and promotion of beneficiary participation in decision making; ensures information and database management, facilitates effective communication within the camp population and local authorities; oversees the operation within the Area of Responsibility, ensure provision of relevant services; safe and organized reception procedures and distribution of assistance to new arrivals; manages data collection and site monitoring, and takes action to fill gaps when minimum standards are not met. S/he liaises closely with Sector Managers within DRC and develops and sustains strong partnerships with stakeholders in IDP camps. S/he supervises a team of DRC camp management staff – contracted national staff and teams of casual and incentive workers. CCCM Manger plays a leading role as the Area Based Coordination in the West Coast.

Main responsibilities :

Programming

Promote community participation in camp communities.

• Facilitate establishment of camp committees ensuring female representation
• Facilitate and coordinate formal meetings and dialogue sessions with community representatives.
• Develop the capacity of leaders and committee members through training, workshops, and innovative means.
• Establish complaints and feedback mechanisms to ensure two-way communication with community.

Direct management of humanitarian services

• Manage NFI and emergency shelter distributions as required including ensuring sequencing of assistance to new arrivals
• Oversee site-level Shelter, WASH and community infrastructure interventions including latrine construction and water supply to meet minimum standards.
• Facilitate the establishment of and support the running of youth recreational activities

External humanitarian coordination

• Act as the Area Based Coordination focal point for the West Coast, responsible for coordinating with other CCCM partners, Clusters, multi sectoral service providers, other coordination forums and local authority counterparts
• Ensure gaps in assistance to beneficiaries are filled and avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the location, drawing the attention of stakeholders and partners to overarching needs
• Work with the CCCM cluster lead to advocate for adherence to agreed-upon minimum standards of services among stakeholders and partners
• Identify and formalize roles and responsibilities between agencies providing services in the camp
• Work with the Cluster and other CCCM partners to harmonize tools and approaches across the country
• Promote localization in existing response and coordination mechanisms to increase opportunities for local and national actors to respond more effectively

Management of information and facilitation of communication

• Receive, conduct and facilitate baseline information on the characteristics of the population to inform, additional assistance and effective coordination
• Liaise with DRC Protection Department to identify and register people with special needs (child-headed families, unaccompanied orphans and minors, the elderly, people living with disabilities, etc.) to facilitate their timely and convenient access to services
• Liaise with CCCM Cluster Leads, UNHCR/OCHA, Local Authorities in establishing and maintaining up to date population data
• Provide regular updates on displacement trends and key concerns to the CCCM Coordinator to inform advocacy and escalate relevant issues
• Producing information products including Snapshots, Displacement Summaries, Site Profiles

Representation and collaboration

• Represent DRC and actively participate in CCCM cluster at the Hub level, and other meetings relevant to displacement management and coordination
• Forge strong information and experience sharing relationships with CCCM teams elsewhere in the country
• Liaise with partners, local authorities, and the community
• Participate in RCT meetings when requested

Budget management and tracking

• Track the expenditure of camp management budget components, flagging any over and under expenditures promptly and taking corrective action
• Prepare project procurement plans and order for materials and services
• Contribute to budget development for new projects based on field expenses and needs.
• Ensure budget oversight and delivery of projects on targets and in compliance with DRC and donors’ regulations

Human Resources and administration

• Supervise camp management team of contracted and casual staff, ensuring effective staff deployment, performance management and reviews
• Manage casual staff contracts and camp service contracts
• Ensure staff is well versed on the DRC’s Code of Conduct, accountability, respectful dialogue with the IDPs, and prevention of sexual exploitation and abuse

Perform other relevant duties assigned by the Base Manager and/or Area Manager.

About you

Experience and technical competencies

• At least two to three years camp management experience at an international level, preferably in conflict areas;
• Proven technical knowledge of CCCM, project cycle management, SPHERE standards, and NFI and Shelter guidelines;
• Operational understanding of Protection concerns and mainstreaming in displacement settings;
• Experience in engaging the Cluster system in displacement situations;
• The ability for rapid analysis of complex issues and translation into strong decision making;
• The ability to prioritize operational and programmatic action plans in complex settings;
• Clear and professional communication and ability to summarize trends, challenges and needs for action;
• Experience in proposal and budget development and project implementation (including budget management);
• Excellent interpersonal skills, cross-cultural communication, and ease in managing a diverse team.
• Good team leadership and motivation in challenging, stressful contexts.
• Willingness to work in a remote and isolated location with dynamic security situation and basic living conditions.
• Self-motivated and able to work with minimum guidance and supervision.
• Fluency in written and spoken English.
• Efficiency in Microsoft Excel, Word, and PowerPoint

Education:

• A degree in political/social sciences, management, development studies, international development, or any relevant university degree.

Languages:

• Fluency in written and spoken English
• Arabic (basic) considered as advantage

In this position, you are expected to demonstrate DRC’ five core competencies:

Striving for excellence: You focus on reaching results while ensuring an efficient process.

Collaborating: You involve relevant parties and encourage feedback.

Taking the lead: You take ownership and initiative while aiming for innovation.

Communicating: You listen and speak effectively and honestly.

Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: one year contract

Band: F Manager, Level 2

Designation of Duty Station: Non-Family Duty Station

Start date: ASAP

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates; please refer to drc.ngo under Vacancies.

Application process:

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English via the below link. Applications sent by email will not be considered.

Closing date for applications: 10th August 2023

For questions regarding the vacancy please contact [email protected], If you are facing problems with the online application process, please contact [email protected]

For further information about the Danish Refugee Council, please consult our website drc.ngo