Position: Camp Management Officer – Field Operation
Reports to: Camp Management Team Leader
Supervision of: Community-based Workers (CBW)
Duty station: TKP & MTN Camps Sittwe Township, Rakhine State
Travel: up to 50%
Duration and type of contract: Fixed term – 1 year
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Role and responsibilities: The Camp Management Officer is a member of NRC’s Camp Management Team in Rakhine State that provides direct camp management services to Thet Kae Pyin and Maw Ti Ngar camps as well as capacity building and coaching of committees in the camps. They will also reach out to IDPs living outside camps and the host community.
Generic responsibilities:
Adhere to NRC policies, tools, handbooks and guidelines
Assist with the implementation of the Camp Management portfolio according to the plan of action
Conduct camp management field activities independently according to the work plan and targets
Prepare and develop camp context situation analysis reports weekly basis
Manage, monitor and support camp based team for the daily assignments
Ensure proper filing of the project supporting documents at camp offices and using Microsoft Office 365
Promote and share ideas for improvement of the camp management response
Contribute to the fulfilment of the aims and objectives for NRC’s presence in Myanmar.
Carry out duties with respect to NRC Mission Statement, Values, Code of Conduct, standards of accountability, policy guidelines and handbooks
Specific responsibilities:
The Camp Management Officer – Field Operations (camps based) will be expected to perform the following tasks:
Supervise, recruit, and manage community-based workers from Thet Kae Pyin and Maw Ti Nger Camps
Overseeing camp management activities in the camps according to the project work plan
Organise and facilitate camp-level Camp Coordination meetings with other service providers and representation from camp committees
Maintain and build up good relations with stakeholders; CMCs, service providers, etc. and the communities in the camps
Oversee service monitoring & data collection and use data collection tools proficiently
Lead implementation of the rapid needs assessments, outcome monitoring and post-distribution monitoring exercise
Submit context analysis report to Camp Management senior colleagues which comprises updates of service provisions, contextual changes and challenges
Ensure to running and managing of camp offices and community centres properly with the fully equipped necessity
Oversee and conduct regular shelter monitoring – in order to identify shelter and infrastructure needs and gaps in the camps
Coordinate with service providers on gap filling, arising needs, and referrals at the field level
Conduct qualitative assessments, key informant interviews and focus group discussions to identify community needs and gaps, reducing duplications in the field
Plan and manage distributions of NFIs either for blanket population or specifically to PSNs in line with distribution SOP
Prepare contextualised training materials and conduct training for community members and camp based workers
Assist the team in identifying and responding to emergency cases
Participate in any other activities as needed upon Line Manager Guidance
Critical interfaces:
Liaise with other NRC core competencies in order to maximize synergy/complementarity of field activities
Co-facilitation of community meetings and activities
Joint meetings with host community and IDPs outside camps
Support departments in NRC (e.g. Finance, Admin, HR, Logistics)
Scale and scope of position
Staff:
Camp Focal Points, Community Centre assistants, indirect management of 14 community mobilisers/ 8 Animators/ 10 Security Guards/ 2 Cleaner
Stakeholders:
CCCM Cluster, UNHCR, Camp Service providers, Camp Committees, Camp Community Groups, NRC Core Competences
Competencies
Professional competencies
Relevant academic background [college level]
Experience from working in development or humanitarian /recovery context
Experience from doing community mobilisation and training required
Previous experience from working in complex and volatile contexts
Context related skills, knowledge and experience:
S/He should be fluent in English, Rakhine, and Myanmar languages. Some skills in local/Muslim language an advantage.
Experience from working in insecure environment
Ability to travel in rural areas
Ability to work in a cross-cultural setting
Willingness to learn and adapt to the fast – changing field dynamics
Behavioural Competencies
These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position:
Handling insecure environment
Planning and delivering results
Empowering and building trust
Communicating with impact and respect
The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across more than 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
NRC is an equal opportunities employer and aims to have staffing diversity in terms of age, gender, ethnicity, nationality and physical ability.
At NORCAP, we work to better protect and empower people affected by crises and climate change. With expertise in the humanitarian, development and peacebuilding sectors, we collaborate with local, national and international partners on finding solutions to meet the needs of people at risk. NORCAP is part of the Norwegian Refugee Council.