Pact is an international nonprofit that works in nearly 40 countries building solutions for human development that are evidence-based, data-driven and owned by the communities we serve. Founded in 1971, Pact works with partners to build resilience, improve accountability, and strengthen knowledge and skills for sustainable social impact.

Programs – Pact strives for a world where all people are heard, capable, and vibrant. The Programs Team helps realize this objective by bridging program management, technical support, and business development, enabling Pact to achieve its global strategy. We ensure program excellence through continuous learning, monitoring and evaluation and provide organizational and industry-wide thought leadership by leveraging a complementary set of cross-functional, multi-disciplinary skills, expertise, and experiences. The Programs team: influences progressive change through the development and implementation of global and regional strategies and business plans; supports advancement of innovative solutions; pursues new business opportunities; and drives effective internal and external engagement to maximize Pact’s impact across the globe. Across all aspects of its role, the Programs Department adheres to and promotes a culture of inclusion, accountability, and respect.

The Capacity Development Officer develops and applies their technical expertise to support Pact in delivering robust, responsive, and innovative programming. S/He work closely with other members of the Capacity Development & Innovation team and wider Programs team, to provide technical support to country offices and a portfolio of projects both in-person and remotely, lead and contribute to business development efforts, and drive thought leadership engagements. S/He provides technical support to Pact’s capacity development activities, ensures vibrant knowledge sharing within Pact’s Capacity Development & Innovation Community of Practice, and represents Pact’s competency in capacity development with key internal and external stakeholders.

1. Quality Programming:

• Support portfolio of projects through in-person and remote mentoring, training and knowledge transfer around key capacity development tools and skills. Develop new toolkits and skills development materials as needed.
• Recruit, train, and mentor new global Capacity Development staff members and consultants.
• Review and contribute to key technical documents such as specific tools (a project specific ITOCA, CD Strategy) and reports (e.g., annual report, workplan, assessment results).
• Design, plan and implement direct capacity development activities in coordination with project staff (e.g., ITOCA assessment, strategic planning, peer exchange workshop).
• Contribute to the development and implementation of Pact’s organizational strategy, the Programs Department work plan and budget, and the Capacity Development & Innovation team’s work plan and learning agenda.

2. Learning and Thought Leadership:

• Represent Pact at external events, including presentations and facilitation of conferences and other public forums, participation in donor meetings, and networking with other implementing organizations.
• Design, contribute to, and lead research and analysis and draft articles, blogs, and other materials that position Pact as a thought leader in the Capacity Development field.
• Support and lead the development of Capacity Development-focused tools, methodologies, manuals, and training materials.
• Maintain and nurture relations with practitioner networks to stay abreast of trends, evidence, and advances within the Capacity Development sector.
• Lead and manage the Capacity Development & Innovation Community of Practice
• Manage all aspects of the Capacity Development & Innovation space on Mosaic including limited layout and widget configurations, development, publishing, and maintenance of content, and managing space permissions.

3. Business Development:

• Engage in and lead project design for proposal development, including the use of appropriate CD approaches.
• Participate in and lead scoping trips, proposal design meetings, recruitment of partners and key personnel, responses to donor questions, and presentations to donors.
• Serve as a technical lead in CD-focused proposals and those proposals with a CD component, at times writing sections or entire technical proposals.
• Forge strategic partnerships for new project opportunities and gather intelligence on upcoming funding opportunities.

4. General:

• Promote a culture of inclusion, learning, support, diversity, innovation, and risk-taking within their team and across their portfolio.
• Frequent, and sometimes extended, travel to countries within the technical portfolio.

• • Bachelor’s degree in a field related to Pact’s mission, such as in international development, international relations, regional studies, economics, business, environmental studies, or public health.
  • Master’s degree and 5+ years of relevant experience or equivalent combination of education and experience. Bachelor’s and 7 years of experience.
  • Experience working overseas.
  • Ability to establish and sustain interpersonal and professional relationships with Pact DC and Country Office staff, donor organizations, and peer organizations.
  • Experience in effective design of CD programs.
  • In-depth knowledge in the CD sector and an understanding of the role of CD in Pact’s other impact and approach areas.
  • Demonstrated training, mentoring and facilitation skills.
  • Demonstrate strong analytical, design and writing skills.
  • Experience supporting international donor-funded programs, particularly USAID and/or FDCO
  • Strong skills in management and coordination of multiple activities and teams. Able to multi-task.
  • Excellent communication (written and verbal) and cross-cultural skills.
  • Highly motivated with strong attention to detail.
  • Fluency in English.
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• Proficiency in at least one other regionally relevant language.
• Prior experience managing or supporting programs funded by major international development organizations, especially USAID.
• Ability to travel internationally frequently, sometimes at short notice.
• Experience with participatory design techniques such as HCD, design thinking and systemic design.