Org. Setting and Reporting

This position is to be filled within the International Civil Servants Associations (ICSMA), for its entity La Mutuelle, based in Geneva, Switzerland. The incumbent reports to the Executive Secretary.

Responsibilities

Under the general supervision of the Executive Secretary, the incumbent is responsible for the following tasks: A. The incumbent is responsible for the entire loan portfolio and oversees all loan-related processes, including: 1. LOAN REVIEW AND APPROVAL a) Verification of the application of and compliance with the rules and procedures in force by the administrative agents; b) Verifying the data provided by members on loan applications, the validity and relevance of documents submitted for review, and the history of loan applications. If necessary, request additional documents; c) Verification of members’ financial situation and indebtedness. If necessary, the incumbent must contact the applicant to request more information and supporting documents on his/her personal financial situation and his/her contractual situation in order to determine the risk associated with the loan application; d) Checking and preparing loan applications to be referred to the Executive Secretary and/or the Credit Committee for approval, and finalizing them (writing letters relating to the decision taken by the Credit Committee); e) Monitoring and processing loans not repaid by members (due to disability, death, separation, unpaid leave, etc.) and deciding on the action to be taken to recover the sums due, in cooperation with the Executive Secretary; f) Approving ordinary loan applications; g) Approving housing loan applications in the absence of the Executive Secretary, h) Sending the results of the loan applications to the applicants, receiving the loan documents signed by them and submitting them to the cashiers for payment. 2. MONTHLY REPAYMENT PROCESS In collaboration with the Administrative Officers, the incumbent carries out and supervises the processes for the monthly repayment of loans and the payment of funds into members’ deposit accounts, carried out by the affiliated organizations. This includes: a) Drawing up monthly lists and tables, for the attention of the affiliated organizations, relating to loan repayments, savings, sums owed by members and by organization; b) Reviewing the relevance of documents relating to loans and issued to members, such as contracts, amortization tables and loan statements; c) Checking and managing the consistency between the amounts received from affiliated organizations and the amounts requested; d) Dealing with any discrepancies, such as changes in interest rates, separation of the organization, failure to repay a loan, changes in loan conditions, etc; e) Liaising with the various Finance and Human Resources departments, with loan insurers and with debt collection agencies; f) Verification of processes carried out by administrative staff. 3. OTHER DUTIES The incumbent: a) Is responsible for writing and updating operational procedures relating to loans; b) Receives borrowing members experiencing financial difficulties in order to study their situation and find improvements or refinancing proposals; c) Receives complaints and appeals from borrowing members; d) Takes part in the Investment Committee and works with the Investment Officer to review portfolios with the banks, make investment proposals, review the investment policy and strategy and meet with the banks. Replaces the Investment Officer in case of absence; e) Participates in the analysis and resolution of administrative, operational and organizational problems; f) Assists the Executive Secretary in the performance of his/her duties and replaces him/her if necessary; g) Is responsible for managing the holiday schedule of the Secretariat staff; h) Shall ensure that a healthy working environment is maintained.

Competencies

Professionalism: In-depth knowledge of customer loans (housing, consumer credit, mortgages, interest rates, debt ratio) as well as financial and economic (markets, interest rates, bonds, shares, etc.). Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Client orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view. Establishes and maintains productive partnerships with clients by gaining their trust and respect. Identifies clients’ needs and matches them to appropriate solutions. Monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems. Keeps clients informed of progress or setbacks in projects. Meets timeline for delivery of products or services to client.

Education

An advanced university degree (Master’s degree or equivalent) in management, finance, accounting or related area is required. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

A minimum of seven (7) years of relevant experience in the financial field is required. A minimum of three (3) years’ relevant experience in customer loan review processes (consumer and housing loans) is required. A minimum of two (2) years’ relevant experience in bank reconciliations is desirable. A minimum of three (3) years’ experience in an international organization within the United Nations Common system is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this position, fluency in both English and French is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.

Special Notice

The position is funded on an annual basis by La Mutuelle, an ICSMA entity. The appointment against this position is limited to La Mutuelle. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.