Org. Setting and Reporting

This position is located in the United Nations Interim Administration Mission in Kosovo (UNMIK) based in Pristina. The Chief of Mission Support (CMS) reports directly to the Special Representative of the Secretary-General (SRSG).

Responsibilities

Within delegated authority, the Chief of Mission Support will be responsible for the following functions. • As a member of the Senior Management Team, S/he will contribute to the implementation of the mission mandate by providing the necessary managerial, logistical, technical and administrative support required for the fulfilment of the mandate, including such areas as budget, finance, human resources management, logistics, communications, transport, etc. • Certify mission expenditure. • Advise the SRSG/Head of Mission on all matters pertaining to administrative, technical and logistical support. • Plan, organize, implement, manage and oversee the activities of all administrative, technical and logistical support operations. ‘Provide effective management of human, financial and material resources of the mission. • Identify broad strategies required for the development and implementation of the mission support’s work programme. • Ensure development, preparation, coordination and monitoring of overall work plans, strategies and programmes for the support activities of the mission and takes the lead in securing the required human and financial resources for the mission. • Establish a set of sound policies, procedures, practices, standards and tools that are consistent with UN regulations, rules, policies and practice in order to ensure proper budget, accounting, financial and human resources management and control. • Develop and implement a service optimization programme to promote continuous improvement in the quality and delivery of services to mission’s clients. This will include the establishment of relevant strategic mission performance indicators which provide data and analysis for review of legislative bodies. Ensures that all processes and systems in place are relevant and cost effective. • Ensure, through collaboration with all stakeholders, the implementation of Organizational Support Strategies including, among others, implementation of the SG’s Data Strategy and Vision UN 2.0, commitment to supply chain management and integrated/shared service delivery that is client-oriented, responsive and allows for efficiencies wherever possible. • Liaise, negotiate and coordinate with local authorities with respect to administrative and logistical matters in close coordination with Legal and as directed by the SRSG. • Ensure cooperation and integration of administrative and logistical resources with substantive, military, and police elements of the mission as required. ‘Provide guidance, support and supervision to senior administrative, logistics and technical support staff as well as audit and evaluation services, as appropriate. ‘Ensure the provision of guidance, performance evaluation, supervision and mentoring to all administrative support and other staff in the areas of his/her responsibility. • Maintain good order and discipline of staff under his/her overall supervision. • Represent the mission before legislative bodies, providing information and clarification in support of budget proposals. ‘Represent the mission support component at meetings, protocol and ceremonial occasions, etc. Performs related duties as may be required by the Head of Mission, e.g., provides briefing to visiting senior officials on mission, administrative and technical support activities, etc. ‘Perform other related work as required.

Competencies

Professionalism: Demonstrates professional competence and mastery of principles, techniques and practices related to the seasoned, effective specialized advice in a broad range of human resources, financial, logistical, procurement and administrative areas to Head of Office/Mission, and to Headquarters and senior mission staff; ability to ensure adequate preparation of reports and rationale with respect to key logistics and administrative decisions; proven ability to represent the Organization before governmental counterparts and UN legislative committees, strong negotiations and conflict-resolution skills. Shows pride in work and achievements; demonstrates professional competence and a mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced difficult problems or challenges; remains calm in stressful situations. Takes responsibility of incorporating gender perspective and ensuring the equal participation of women and men in all areas of work. Communication: -Speaks and writes clearly and effectively; -Listens to others, correctly interprets messages from others and responds appropriately -Asks questions to clarify, and exhibits interest in having two-way communication -Tailors language, tone, style and format to match the audience -Demonstrates openness in sharing information and keeping people informed Leadership: -Serves as a role model that other people want to follow; -Empowers others to translate vision into results; -Is proactive in developing strategies to accomplish objectives; -Establishes and maintains relationships with a broad range of people to understand needs and gain support; -Anticipates and resolves conflicts by pursuing mutually agreeable solutions; -Drives for change and improvement; does not accept the status quo; -Shows the courage to take unpopular stands Managing Performance: -Delegates the appropriate responsibility, accountability and decision-making authority; -Makes sure that roles, responsibilities and reporting lines are clear to each staff member; -Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; -Monitors progress against milestones and deadlines; -Regularly discusses performance and provides feedback and coaching to staff -Encourages risk-taking and supports creativity and initiative; -Actively supports the development and career aspirations of staff; -Appraises performance fairly Judgement/ Decision-making: -Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; -Gathers relevant information before making a decision; -Considers positive and negative impacts of decisions prior to making them; -Takes decisions with an eye to the impact on others and on the Organization; -Proposes a course of action or makes a recommendation based on all available information; -Checks assumptions against facts; -Determines that the actions proposed will satisfy the expressed and underlying needs for the decision; -Makes tough decisions when necessary

Education

Advanced university degree (Masters or equivalent) in business or public administration, human resources management, finance, accounting, or related area. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

A minimum of 15 years of experience in administration, finance, logistics, information technology, communications or related field is required. At least two years of experience in the field managing large complex operations is required. A minimum of five years management experience with responsibilities in human, procurement, and financial resources management is required. Experience in a wide range of logistics areas is desirable. Prior experience in having served as a DMS or CMS in a UN peacekeeping or political mission is desirable.

Languages

Fluency in spoken and written English is required. Working knowledge of a second UN language is highly desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

• This position is temporarily available for six months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.