Cleaner (retainer position)
JOB DETAIL
The United Nations Office for Project Services (UNOPS) is an independent United Nations (UN) organisation since 1995 (Resolution 48/501, 1994), which succeeded two decades of its operations as a part of the United Nations Development Programme (UNDP) since 1974 when it was established.
The mission of UNOPS is to help people build better lives and countries achieve peace and sustainable development. As a part of the United Nations family, and as the only self-financed UN organisation, UNOPS is committed to UN values and private sector efficiency.
In Serbia, UNOPS has been active since 2000 and the organisation provides support in conducting demanding socio-economic reforms and facilitating accession to the European Union. The projects focus on sustainable local development, good governance, the rule of law, social cohesion, environment and emergency response. The projects are implemented with funding from the European Union (EU), the Governments of Switzerland, Sweden, Serbia, and the UN organisations.
UNOPS Serbia Multi-Country Office (RSMCO) also covers Montenegro and North Macedonia, as well as Bosnia and Herzegovina, where the need for support and potential engagements are being assessed. The work of UNOPS and the projects it implements is contextualised within the broader Sustainable Development Goals frameworks and objectives of the countries of its operations.
Under the supervision of the Administration Officer, the Cleaner is responsible for providing a high standard of hygiene and cleanliness throughout the office premises by performing various cleaning duties.
In particular, the Cleaner is responsible for:
- Detailed cleaning of office areas including mopping and vacuuming of floors; dusting furniture, equipment, and partitions; emptying of wastebaskets and recyclables and disposing them to disposable areas.
- Detailed cleaning of toilets including washing/disinfecting of sinks, floors, polishing of metalwork and replenishing of toilet supplies as appropriate.
- Maintaining a clean and orderly kitchen including facilities, equipment, appliances and floor.
- General cleaning of stairways/corridors, balconies and areas around the office premises.
- Washing of windows, door panels, partitions, etc. as appropriate.
- Perform basic gardening activities.
- Reporting to supervisor maintenance requirements.
Perform other duties as may be reasonably required and in line with the incumbent’s scope of services above.
It is expected that the incumbent will perform the duties during working days and in duration of 3 hours per day.
Education
- Secondary school education is required.
Work Experience
- Experience in cleaning services is required.
Language Requirements
- Fluency in Macedonian is required.
- Basic English speaking skills and a good understanding of the English Language in general is an asset.
| Develops and implements sustainable business strategies, thinks long term and externally in order to positively shape the organization. Anticipates and perceives the impact and implications of future decisions and activities on other parts of the organization.(for levels IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above) |
| Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
| Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. For people managers only: Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
| Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
| Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
| Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
| Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
| Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
This is a local position, it is therefore open to Nationals of the Republic of North Macedonia and to individuals who have a valid residence/work permit.
Contract type: Individual Contractor Agreement (ICA) – Retainer position
Contract level: Local ICA 1
Contract duration: Up to 800 w/hours in period of 12 months, with possibility of extension
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Please note that UNOPS does not accept unsolicited resumes.
- Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on retainer contracts you may find here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
Information on a retainer contract:
- The UNOPS recruits various kinds of experts under the retainer Individual Contractor Agreement (ICA) to help us fulfill short-term tasks or projects.
- A retainer ICA is issued for a period of time during which the services of the individual contractor may be required intermittently.
- UNOPS shall have no obligation to obtain any minimum quantity of services from the Individual Contractor during the duration of the retainer ICA.
- A retainer ICA will specify a unit price (e.g. amount per day actually worked). For budgetary purposes, a monetary limit will be specified when the ICA is awarded and issued.
- Payment will be made only after completion of work (if any) or reaching agreed milestones.
- A retainer ICA does not accord any exclusivity to the Individual Contractor with respect to the Services listed in the job description. UNOPS shall have no limitation on its right to obtain services of the same kind from any other source at any time.
- UNOPS Individual Contractors must comply with all applicable UNOPS policies and instructions. This includes the obligation to declare any outside activity that could result in an actual or perceived conflict with the interests of the UN; as well as to refrain from using information gained through the UNOPS Individual Contractor Agreement contract for the Individual Contractor’s own purposes or to help a third party (unless the information is already in the public domain), in particular, but not only in relation to the procurement of works, goods and services.
- The standard terms and conditions of the UNOPS ICA as of the present date can be found at https://content.unops.org/HR-Documents/ICA_contract/Annex-A-ENGLISH.pdf.
- Given the nature of this position, particular attention should be given to section 11 on Confidentiality.
