COA Curriculum Coordinator
Ottawa, Canada
JOB DETAIL
Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal candidates are considered first-tier candidates.
Context
Since 1998, in partnership with the Government of Canada, the International Organization for Migration (IOM) has been providing pre-arrival information and Orientation sessions to refugees approved for resettlement to Canada in over 90 locations worldwide. This flagship programme is called Canadian Orientation Abroad (COA).
Under the direct supervision of the COA National Programme Officer in Ottawa and the overall supervision of the COA Senior Programme Manager in Geneva, the successful candidate will research, develop, adapt and update curricula for the Canadian Orientation Abroad information and orientation sessions, and materials for refugees/immigrants selected under the resettlement programme and any other category of immigration identified as a priority by Immigration, Refugees and Citizenship Canada (IRCC). The individual will be responsible for providing guidance, training and support to the COA Facilitators globally on curriculum-related questions and develop reference documents for facilitators and supervising the COA Senior Curriculum Assistant.
- Regularly research, follow-up, compile, develop and present new pre-arrival content, as well as extensively analyze and adapt existing content in the COA Adult and Youth curricula with accompanying activities for refugees/immigrants including information on employment and workplace expectations in Canada
- Independently lead the review and update of the content of current pre-arrival information and orientation materials (Participant Workbook, Mobile Application, Audiobook) for Adult and Youth refugees as necessary, as well as any other category of immigrants identified as a priority by IRCC
- Analyze and develop content for new pre-arrival information and orientation tools and resources for refugee and immigrant clients, in collaboration with COA facilitators and the COA Communications and Information Assistant
- Serve as the focal person for Global COA staff on questions related to COA content and curriculum, respond to staff inquiries and provide specialized support and guidance to them so they can answer clients’ questions accurately
- Review and update content of existing reference tools for internal use by COA facilitators, such as Thematic Fact Sheets, Frequently Asked Questions, Reference Guides and Cultural Profiles, and identify and develop new resources to support COA Facilitators in providing pre-departure orientation to refugees/immigrants and referrals to other services
- Plan and coordinate comprehensive delivery schedules for the development of curricula/tools, with the breakdown of activity milestones, division of roles and regular review by COA Management and other internal colleagues/departments. Provide instructions to reviewers, facilitate internal discussion meetings, and implement feedback. Track the progress of activity milestones to ensure delivery of the product by the deadline
- Coordinate surveys and consultation with COA Management and Staff to inform the content of the COA curricula, activities and reference tools
- In collaboration with COA Management and with support from the COA Programme Assistant, coordinate, plan and facilitate virtual and in-person collaboration workshops for COA facilitators to discuss best practices and frequently asked questions, staff meetings to present programmatic updates, as well as Training of Trainers (ToT) about new curriculum or topic areas for newly recruited staff or professional development of existing staff
- Contribute to the development of Standard Operating Procedures (SOPs) related to COA content and curricula; Identify, document and disseminate best practices and lessons learned related to pre-departure orientation trainings for refugees to COA staff
- Elaborate and disseminate the COA curricula with/to service provider organizations in Canada and propose strategies to increase continuity of information for clients between the pre-arrival and the post-arrival stages
- Attend relevant meetings and sector conferences for clients between the pre-arrival and the post-arrival stages
- Attend relevant meetings and sector conferences with donors, and non-governmental organizations (NGOs)
- Assist in providing guidance and training to other locally recruited internal staff within the unit relating to the overall COA programme and the curriculum
- Perform such other duties as may be assigned
Education
- Bachelor’s degree in Immigration, Education, Law, International Relations or a related field from an accredited academic institution with at least 5 years of relevant experience in Canada; or
- Master’s degree in Immigration, Education, Law, International Relations or a related field from an accredited academic institution with at least 2 years of relevant experience in Canada.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Understanding of international refugee migration issues, and more specifically, the pre and post-arrival stages, in the context of Canada’s resettlement programme.
- Experience in curriculum development targeting newcomer refugees/immigrants in Canada.
- Experience in implementing professional development initiatives and facilitating workshops for staff.
- Demonstrated ability to analyze and interpret information from difference sources.
- Demonstrated ability to collect, compile, and consolidate information and share it with a variety of partners, clients and stakeholders.
- Experience in developing a long-term multi-stakeholder curriculum project within the timeline.
- Knowledge of the Canadian Resettlement Program and the settlement challenges faced by refugees and immigrants settling to Canada is an asset.
Languages
- Fluency in English and French (Oral and Written Communication) is required
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators (Level 2)
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managerial Competencies – behavioural indicators (Level 2) (applicable only if position is with direct reports)
- Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
- Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
- Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
- Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
- Humility: Leads with humility and shows openness to acknowledging own shortcomings.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
- This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. Vaccination against COVID-19 will be required for IOM personnel who are hired or otherwise engaged by IOM. As part of the mandatory medical entry on duty clearance, candidates will be requested to provide evidence of full vaccination.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
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