Communication Assistant
JOB DETAIL
Job: Summary
Job Title: Communications Assistant
Project: USAID Tunoze Gusoma (Schools and Systems) project
Location: Kigali, Rwanda
Job Type: One year contract renewable
The Communications Assistant will support the USAID Tunoze Gusoma project in promoting foundational literacy in Kinyarwanda by developing, organizing, and disseminating high-quality communication materials that highlight the project’s progress, impact, and successes. This role will contribute to increasing project visibility and awareness by engaging with internal and external stakeholders, including government officials, educators, and the public. The Communications Assistant will work under the direct supervision of Social Behavior Change and Program Communications Advisor and will support the USAID Tunoze Gusoma project in managing project communications.
KEY RESPONSIBILITIES
- Assist to collect, organize, and write compelling communication content that highlights the project’s achievements, milestones, success stories and testimonies on the project impact on improving Kinyarwanda foundational literacy in preprimary and lower primary school learners.
- Organise and conduct targeted interviews with beneficiaries, stakeholders, and project staff to gather insights and human-interest stories for digital and print media.
- Assist to produce high-quality content tailored for various audiences, including USAID, government partners, local communities, and the public.
- Support the management of project social media platforms by creating posts and ensure monitoring impact of posts that highlight project activities, events, and outcomes and provide feedback where necessary.
- Track and analyze project social media performance metrics to refine the communication strategies.
- Assist in creating multimedia contents, including graphics, videos, and photos, to visually document project events and activities.
- Support video production from scripting and planning through to filming, editing, and post-production and ensure consistent and high-quality branding across all project communications and materials.
- Provide communication and media coverage support for events, workshops, and field activities.
- Assist in logistics and coordination for events, ensuring effective media coverage and content capture.
- Design infographics, presentations, and other visual aids that simplify, amplify and convey key project messages.
- Maintain an organized archive of multimedia content, photos, videos, stories, and communication materials.
- Executes any other tasks as assigned by FHI 360/and or supervisor.
QUALIFICATIONS
- Bachelor’s degree in Communications, Journalism, Multimedia Studies, Public Relations, Information Management or a related field.
- Minimum of 2 years of work experience in communications, social media, or multimedia content creation, preferably within an international development or education-focused organization.
- Strong storytelling and writing skills in English; proficiency in Kinyarwanda is highly preferred.
- Proficiency in digital media tools (e.g., Canva, Adobe Creative Suite) for multimedia production and graphic design.
- Experience managing social media platforms and working knowledge of social media analytics tools.
- Basic photography and videography skills, with an understanding of editing software such as Adobe Premiere or similar tools.
- Ability to work in a fast-paced, collaborative environment and manage multiple tasks effectively.
- Mastery of IT tools for administrative and management tasks (office automation)
- Strong organizational skills and attention to detail.
DESIRABLE SKILLS
- Experience working on USAID or similar donor-funded projects.
- Knowledge of the Rwandan education landscape and Kinyarwanda literacy challenges.
- Excellent organizational and time management skills.
- Attention to detail and a commitment to quality in all communications work.
- Proactive, creative, and willing to learn new skills.
Typical Physical Demands:
- Typical office environment.
- Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.
- Ability to sit and stand for extended periods of time.
- Ability to lift/move up to 5 lbs.
Technology to be Used:
- Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, camera, and standard office equipment.
This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.
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