Org. Setting and Reporting

This position is located within the United Nations Stabilization of the Democratic Republic of Congo (MONUSCO) in the Office of the Chief of Staff (OCOS) in Kinshasa. The incumbent will be in charge of the internal communication of MONUSCO on substantive matters while supporting the Chief of Staff in her coordination role, including addressing mis/disinformation issues, under the overall supervision of the Chief of Staff and her Deputy.

Responsibilities

Within delegated authority, the Communication Officer will be responsible for the following duties: – Prepare or oversee the development of multimedia content across multiple platforms ensuring accurate and consistent messaging, branding, and alignment with the communications strategy of the Mission. – Prepare a diverse range of communication products in support of Mission’s priorities, including photos, videos and other multimedia products. Coordinates with other departments, funds, and agencies to develop common messaging . – Draft material for key messages Q&As, talking points, digital content, UN newsletters, reports, and books; edits materials prepared by junior colleagues. – Prepare multimedia products, including video reports and creative visuals with key messages and relevant leadership engagements. – Conceptualize, manage, implement, and evaluate communications strategies and activities: – Based on the Mission communication strategy, updates and executes a strategy for publications, web, and digital media, internal outreach, and/or podcasts, with the objective of promoting awareness, understanding, support, and respect for the Mission’s work and support for its mandate and priorities. – Report on communications activities, developments, trends, and attitudes and coordinate and share communication activities and guidance with other sections/components within the Mission and the leadership when appropriate. – Provide advice and expertise to managers, senior officers, and staff on a range of communicaton issues, methods, and approaches. – Digital producers/editors with detailed advice on story ideas, video shoots, treatment, and guidelines before coverage. – Identifie and seek new opportunities for advancing the Mission, anticipate and resolve communications/public relations issues/problems on substantive matters. – Oversee internal communication analysis and adapts editorial and outreach priorities accordingly. Strengthens partnerships: – Fluency in digital communication with a strong understanding of social media and keep abreast of changing developments, trends, and technologies. – Arrange interview and/or background briefings with senior Mission officials for video explainers and messages. – Develop contact list and a successful process of communicating and maintaining regular contact and close collaboration with relevant stakeholders. – Respond in a timely fashion to mis/disinformation that could impact negatively on the public perception of the Mission, etc. – Develop partnerships and represent the Head or Deputy Head of the Section in meetings/conferences, speaking engagements related to internal communication strategy/issues. – Develop initiatives to raise understanding within the mission by organizing and/or participating in seminars, lectures, and meetings on major issues and events concerning substantive matters in the organization. In consultation with the supervisor, develop strategic partnerships with key constituencies to elicit support for and maximize the impact of internal communication objectives of OCOS. – Serve as a principal liaison to governmental bodies, private sector organizations, educational organizations, international organizations, on substantive internal communication matters. – Represent OCOS in meetings and conferences; fulfils speaking engagements, makes presentations to groups on Mission’s activities, and advocates for issues of concern. – Assist the Chief of Staff in her coordination role within the Mission including for addressing mis/disinformation issues and for creating a respectful work environment. – Build communication capacity and team management: – Manage the day-to-day OCOS multimedia/communication operations including participating in the coordination of substantive and administrative activities of the section, interpreting and disseminating policy, providing procedural advice, improving reporting systems, handling operational and administrative queries, preparing budget submissions, establishing and/or coordinating training programmes and monitoring and evaluating results. – Provide clear directions that are translated from organizational strategy. Encourages others to pursue development opportunities and creates genuine learning opportunities for them. – Supervise internal communication/ information perspective within the Mission to achieve the outputs and quality assurance of activities; required resources, priorities, timelines, and performance benchmarks. Monitors progress and takes timely action and/or decisions to ensure objectives are met. – Performsother related duties that may be assigned.

Competencies

PROFESSIONALISM: Ability to conceptualize, design and implement campaigns using high quality social and digital communications products and relevant platforms; Ability to advocate and engage on sensitive public affairs issues and understand opportunities and risks in an international environment; Knowledge of the full range of communications approaches, tools, and methodologies essential to planning and executing effective campaign strategies and programmes, e.g. campaign management, advocacy, engagement, media operations, marketing and promotion, audience outreach, message targeting; Knowledge of user experience, accessibly and metrics; Ability to use a web content management system; Ability and willingness to apply these skills in innovative ways in conflict and post-conflict settings; Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations; takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others, and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style, and format to match audience; demonstrates openness in sharing information and keeping people informed. CREATIVITY: Actively seeks to improve programmes or services; Offers new and different options to solve problems or meet client needs; Promotes and persuades others to consider new ideas; Takes calculated risks on new and unusual ideas, thinks “outside the box”; Takes an interest in new ideas and new ways of doing things; Is not bound by current thinking or traditional approaches. CLIENT ORIENTATION: Considers all those to whom services are provided to be ‘clients’ and seeks to see things from the clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; and meets timelines for delivery of products or services to clients.

Education

An advanced university degree (master’s degree or equivalent) in communication, journalism, international relations, media, or related field is required. A first-level university degree, combined with qualifying experience, may be accepted in lieu of an advanced university degree.

Job – Specific Qualification

Not available.

Work Experience

At least seven (7) years of progressively responsible experience in public information, journalism, international relations, or related areas is required. Experience in producing multimedia content is required. Experience in coordinating or managing a multi-cultural team is required. Experience working as a Communications Officer (or similar) in the United Nations Common System or a comparable international governmental organization in a conflict or post-conflict setting is required Previous work experience addressing or in a context of mis/disinformation is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. Fluency in English and French, both oral and written, is required.

Assessment

Evaluation of qualified candidates may include an informal interview.

Special Notice

• This position is temporarily available for 3 months. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. • While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. • Subject to the funding source of the position, the eligibility for this temporary job opening may be limited to candidates based at the duty station. • This temporary job opening may be limited to “internal candidates,” who have been recruited through a competitive examination administered according to staff rule 4.16 or staff selection process including the review of a central review body established according to staff rule 4.15. • Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. • Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as “retirement.” Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.