Through partnerships with the government, municipalities, and civil society, UNDP in Montenegro supports and strengthens democratic governance, advances gender equality, promotes social inclusion, and drives the country’s transition to a green economy. Aligned with UNDP’s Strategic Plan and its vision for a #FutureSmartUNDP, Montenegro’s development priorities remain at the heart of the UNDP Country Office’s mission.

By bridging policy and practice, UNDP provides technical assistance, policy advice, and innovative solutions to advance key reforms in public administration, social protection, gender equality and the environment sectors, with a strong integration of human rights based approach, and gender and digital mainstreaming As Montenegro progresses toward EU membership, capacity and institutions building, enhancing governance, and fostering social and economic resilience remain critical. Effective communication is essential to ensuring the visibility, engagement, and impact of these efforts and programming. UNDP aims to apply a strategic approach that integrates media outreach, digital platforms, and compelling storytelling to promote development goals, help highlight tangible results and strengthen public awareness about UNDP’s position as a long-term, trusted partner in Montenegro.

In this context, the Communications Analyst, under the guidance and direct supervision of the Resident Representative, plays a pivotal role in implementing UNDP’s corporate communications strategy. The incumbent leads the design, management, and execution of the Country Office’s communication strategies, shaping the sustainable development agenda, strengthening public and media outreach, and mobilizing political and financial support for UNDP’s initiatives.

The Communications Analyst collaborates closely with the UNDP Regional Communications Adviser, the Country Office’s Programme and Operations teams, other UN agencies, the UN Joint Communications Team, and UNDP’s Global and Regional Communications Groups to effectively implement the UNDP communication strategy. The Communications Analyst regularly works with international, national, and local media, multilateral and bilateral donors and civil society to successfully implement the UNDP’s Partnership and Communication Plan (PCAP).

Under direct supervision of the Resident Representative in the UNDP Office in Montenegro, the incumbent will carry out the following duties:

Support planning, formulation, and implementation of internal and external communications and advocacy strategies and business development:

• Conduct communications needs assessments for the Country Office (country programme, portfolio, projects, corporate change initiatives, etc.), Analyze requirements and synthesize proposals for elaboration of the Country Office’s communications and outreach strategy based on corporate strategic priorities and the UNDP Partnership and Communications strategy and Action Plan (PCAP);
• Lead the development, promotion, and dissemination of UNDP campaigns and advocacy initiatives, ensuring visibility through national media, public information efforts, and high-profile events such as conferences, roundtables, press conferences, and UNDP’s products launches. Organization and implementation of joint UN information campaigns (UN Days, etc.);
• Develop/produce communication and advocacy instruments and materials for marketing and awareness-raising campaigns, including briefing materials and media materials that amplify UNDP’s programme results and positioning on selected substantive issues;
• Review of reference materials and identification of reference materials for retention;
• Maintenance of information database and photo and video library;
• Support the Country Office and programme/project personnel in effectively mainstreaming gender equality throughout the programme/project cycle, and ensure that communications products and PR documents are prepared using gender-sensitive language;
• Support the CO in maintaining high standard in communications with human rights and gender equality-based approach.

Support UNDP CO strategic communication: 

• Support and assist the Resident Representative with strategic communication and advocacy, providing guidance on media outreach, content development, and public information campaigns while ensuring the effective distribution of corporate materials, donor communications, and contextual analysis;
• Provide regular advice to the Resident Representative on the country’s relevant political, administrative, and institutional contexts;
• Promote and disseminate corporate advocacy materials for launching flagship initiatives and publications;
• Promote and maintain public information campaigns on issues, including UNDP activities, Agenda 2030, SDGs, and the UN Reform, under the supervision of the Resident Representative;
• Prepare and distribute newsletters, donor reports, and materials for public awareness, as appropriate, to support CO in programme and project initiatives.

Supervision of the design and maintenance of the UNDP website and social media networks, intranet, CO web-based knowledge management system: 

• Oversee the Communications Assistant’s management of digital media, content creation, and online engagement, ensuring alignment with UNDP Montenegro’s communications strategy while enhancing visibility, audience engagement, and the impact of key initiatives;
• Manage the development of the content for the websites and social media networks, ensuring consistency of the materials and compliance with UNDP communications strategies and corporate requirements, and ensures contribution from the respective CO teams;
• Oversight of the UNDP Montenegro website and social media networks and channel queries and comments to the appropriate UNDP country office counterpart on a timely basis.

Facilitate knowledge-building and knowledge sharing:

• Identification and synthesis of best practices and lessons learned directly linked to the Country Programme’s goals and activities;
• Contributions to knowledge networks and communities of practice, including corporate communications repositories;
• Support provision of training for UNDP staff on gender responsive internal and external communications for development.

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Country Office and the Organization.

Institutional Arrangement

The Communications Analyst will be responsible for providing daily support to the Resident Representative, Deputy Resident Representative, Team Leaders, and Programme personnel in ensuring effective and sustainable communications. The incumbent will be based in the UNDP Montenegro Office in Podgorica. S/he works in close collaboration with the Country Office Programme and Operations teams, staff of other UN Agencies and members of the UN Joint Communication Team, ensuring successful UNDP communications strategy implementation.

The Communications Analyst works under the direct supervision of the Resident Representative and directly supervises the Communications Assistant (NPSA5).

• Communications:    
  • Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.
  • Ability to manage communications internally and externally, through media, social media and other appropriate channels.
• Customer Satisfaction/Client Management:    
  • Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers’ needs.
  • Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients’ immediate requests.
  • Ability to anticipate client’s upcoming needs and concern.
• Digital Awareness and Literacy:    
  • Ability and inclination to rapidly adopt new technologies, either through skilfully grasping their usage or through understanding their impact and empowering others to use them as needed.
• System Thinking
  • Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.
• Advocacy Strategy and Implementation:
  • Ability to create and implement advocacy strategies which lead to impactful change.
• Digital Content Creation:
  • Ability to coalesce multiple skills to identify a topic to engage intended audiences, decide which form the content should take – e.g., blog, social media, video, paid media, etc. – and produce material to specification and a high level of quality.
• Gender:     
  • Communication and Advocacy for Gender Equality.