Work Location

Remote

Expected duration

3 – 6 months

Duties and Responsibilities

Under the supervision of the Ombudsman, the Intern may be assigned matters such as: • Developing a communications and outreach strategy for the Office. • Creating a campaign around the principles of the Office in order to maximise the Office’s outreach to personnel throughout Gaza, Westbank, Syria, Lebanon and Amman. • Designing material, digital and non-digital, to promote the Office to personnel. • Developing and updating the Office’s intranet site. • Contributing to the development of creative and interactive training materials in line with the communications and outreach strategy. • Liaising with colleagues to arrange and manage online events hosted on platforms such as Facebook Live to ensure such events have maximum impact. • Other duties as assigned. On completion of the internship, the candidate will have gained: • Understanding of the work of the Office of the Ombudsman for UNRWA. • Insight into the challenges faced by an organisation in terms of managing and resolving internal workplace conflicts informally. • Experience working in an UN agency in a multicultural context, with a particular focus on communications and outreach. • Skills to design materials to promote and educate colleagues about the Office. • Experience in communications and presentation. • Experience in strategic planning. • An ability to work independently and as part of a small team located across multiple countries.

Qualifications/special skills

Education: Applicants must be students enrolled in, or have recently completed (i.e. commencing the Internship within one year of graduation date), either a graduate school programme (i.e. second university degree or equivalent degree, or higher) or the final academic year of a first university degree programme (minimum bachelor’s level or equivalent). The bachelor’s degree (or higher) must be from an accredited educational institution in the area of communications, marketing, advertising, design, public administration, conflict resolution or related field. Work Experience: Applicants are not required to have professional work experience, although prior work experience may be an advantage. Excellent IT skills are required.

Languages

Excellent command of spoken and written English. Knowledge of Arabic is an asset.

Additional Information

DESIRABLE QUALIFICATIONS • Specialisation in communications or design. • Experience in marketing or outreach. • Advanced IT skills, including an ability to design marketing and/or training materials. COMPETENCIES • Teamwork: Works collaboratively with colleagues to achieve organisational goals. Solicits input by genuinely valuing the ideas and expertise of others; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Learning and researching: Commits to continuous learning. Keeps abreast of new developments in own occupation. Embraces knowledge from diverse areas. Actively conducts research to integrate and organize information. Performs critical thinking and analysing. • Creativity: Offers new and different options to solve problems or meet needs. Promotes and persuades others to consider new ideas. Takes calculated risks on new and unusual ideas; thinks “outside the box”. Takes an interest in new ideas and new ways of doing things. Is not bound by current thinking or traditional approaches. • Technological Awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Seeks to apply technology to appropriate tasks. Shows willingness to learn new technology. APPLICATION PROCESS Should you be interested, please include the following in your motivation letter: • IT skills and programs that you are proficient in; • Explain your interest in UNRWA and why you are the best candidate for this specific internship. The Office of the Ombudsman provides informal conflict resolution services to the staff and complementary personnel of UNRWA on work-related issues, including mediation. This internship opportunity would be uniquely suitable for candidates interested in communications and outreach. Please note that this is not an opportunity to gain direct experience in conflict resolution.

Intern Specific text

Interns are not financially remunerated by the United Nations. Costs and arrangements for travel, visas, accommodation and living expenses are the responsibility of interns or their sponsoring institutions. Interns who are not citizens or permanent residents of the country where the internship is undertaken, may be required to obtain the appropriate visa and work/employment authorization. Successful candidates should discuss their specific visa requirements before accepting the internship offer.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.