Are you passionate about storytelling and communication? Do you want to enhance our brand visibility as the leading source for independent humanitarian data and analysis, maximise our impact, engage our audience, and drive our mission forward? We can’t wait for you to apply!

• Position: Communications Manager
• Reports to: CEO
• Supervision of: Communications team (x4)
• Budget responsibility: Approx. €600,000 per annum
• Duty Station: The Netherlands – Visa/work permits can be sponsored
• Travel: Up to 20%
• Duration & contract type: 100%, 12 months subject to funding, renewable
• Starting Date: 1 June 2025

About ACAPS

ACAPS believes that evidence must be at the heart of humanitarian action and together with our partners we turn data into decisions that truly matter. We cut through the noise and make sense out of chaos. We analyse complex data and provide clear insights so that decision-makers can take the best possible course of action.

We do this by:

• Providing independent analysis that helps humanitarians make informed choices.
• Deploying experts to support assessments and analysis in crisis.
• Driving innovation to collect better, faster, and more reliable data.

We are embarking on a new exciting chapter building up the core of the organization in the Hague. That’s why we’re looking for builders, problem-solvers, and innovators, people who thrive on challenges, love creating structures out of complexity, and are excited to be part of something new and impactful.

If that sounds like you, we’d love to have you on this journey!

This position will be filled alongside new hires joining our new office in The Hague.

Role Overview

If you’re passionate about storytelling, communication, and innovation, and you thrive in a dynamic, fast-paced environment, we want you to join our team!

As the Communication Manager, you will be responsible for crafting and executing our communication strategy to enhance our brand visibility as the leading source for independent humanitarian data and analysis, maximise our impact, engage our audience, and drive our mission forward.

You will lead a team of communication professionals located in different countries and work closely with various departments to ensure a consistent and compelling narrative across all channels.

Key Responsibilities

• Strategy Development: Design and implement a comprehensive communication strategy that aligns with ACAPS’ vision and goals and contribute to amplify our voice and impact, and attract more donors. Provide strategic inputs to the Senior Management Team and advocate for data-driven approaches in organisational decision-making.
• Brand Management: Build and maintain a strong brand identity, ensuring all communications reflect our values and mission.
• Content Creation: Oversee the creation of high-quality content for various platforms, including press releases, social media, website, and internal communications and ensure every piece resonates with our audience and tells stories in the most impactful way.
  Remain innovative, agile, and up to date with latest initiatives to enhance the organisation’s digital presence, optimising for user engagement and impact.
• Stakeholders and Medias Engagement: Develop and nurture relationships with external stakeholders, including partners, donors, influencers, and key media outlets to foster collaboration and secure positive coverage and manage public perception.
• Crisis Management: Lead crisis communication efforts, providing clear and effective responses to protect the company’s reputation.
• Team Leadership: Inspire, mentor, and manage a team of communication professionals, fostering a collaborative and innovative work environment. Ensure effective resource allocation.
• Metrics and Analysis: Monitor and analyse communication metrics to assess the effectiveness of campaigns and make data-driven improvements.

• Education: A degree in Communications, Marketing, Public Relations, or a related discipline.
• Experience: A minimum of 10 years in communications, public relations, or a related field, with at least 5 years in a leadership role.
• Skills: Exceptional written and verbal communication skills (English), strategic thinking, and a creative mindset.
• Expertise: Proficiency in using communication tools and platforms, and a strong understanding of digital media trends.
  Understanding and use of data analysis, data visualisation, and graphic design tools are a big asset
• Attributes: A visionary leader with a passion for innovation, excellent problem-solving abilities, and a proven track record of delivering results in a fast-paced environment. A supportive manager with strong emotional intelligence, solid coaching skills, able to work closely with a diverse team of individuals.

Operate in line with the ACAPS values

ACAPS is a dynamic and independent organisation. We share and strive to maintain the values of agency, candour, integrity, diversity, evolution, ambition, and collaboration in everything we do. The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content and engage with stakeholders.

We are an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

Working environment

In ACAPS, we provide an office space for team members to gather, share ideas, and get to know one another. We find that these unscheduled moments of interaction help foster a great culture and allow for more moments of collaborative inspiration. Many of us also work from home or other ‘out of the office’ locations, splitting our time between home office and ACAPS office. We feel going to the office should be something you want to do, not have to do.

Why Join Us?

• Innovative and Dynamic Environment: Be part of an organization that is shaping the future of the humanitarian data landscape, with innovative solutions, in a supportive and dynamic workplace.
• Collaborative Culture: Work with a diverse team of talented professionals who are passionate about making a difference.
• Impact: Contribute to meaningful projects that have a real impact on the humanitarian responders and affected population.

How to Apply

If you’re ready to lead our communication efforts and help us tell our story to the world, please submit your resume and a cover letter.