Communications Officer
JOB DETAIL
South East Asia and Pacific Multi Country Office (EAPMCO)
The South East Asia and Pacific Multi Country Office (EAPMCO) supports, develops and oversees the UNOPS portfolio of projects in South East Asia and the Pacific. EAPMCO was established in January 2023 following the merger of the Thailand Multi-Country Office, which covered 20 countries across North East Asia, South East Asia and the Pacific, and the Cambodia Multi-Country Office, which covered 4 countries South East Asia – 3 countries in the Mekong Sub-region (Cambodia, Lao PDR and Vietnam) and the Philippines. EAPMCO currently covers 24 countries across North East Asia, South East Asia and the Pacific. With its head office in Bangkok, the Multi-Country Office comprises nine business units: EAPMCO Thailand, EAPMCO Indonesia, EAPMCO Pacific Operations Cluster, EAPMCO Papua New Guinea, EAPMCO China, EAPMCO Vietnam, EAPMCO Mekong, and EAPMCO Philippines.
In 2024, the UNOPS EAPMCO implemented projects worth more than USD 80 million, in the areas of Energy Transition, Digital Transformations, Sustainable Environmental Management, Climate Change, Waste Management, Rule of Law and Access to Justice, Water, Sanitation and Hygiene (WASH), Post Conflict Reintegration, Emergency Relief, Post COVID19 Economic Transformations, and Health, through HR, procurement, construction, contract management, fund and program management services.
The Multi Country Office head office in Bangkok provides strategic direction, operational support, delivery oversight and assurance of the excellence of business processes and quality standards across all of the entire Multi Country Office locations. It is also responsible for developing, delivering and managing the portfolio of engagements in the country of the MCO location itself.
The Partnerships and Outreach Unit at UNOPS EAPMCO:
The Communications team for the Multi-Country Office is part of the Partnership and Outreach Unit. It works to set and implement the strategic direction for communication and outreach across the 24 countries of implementation, and oversees the communications and outreach of all project teams and Business Units across the Multi-Country Office.
The unit works to increase UNOPS visibility across East Asia and the Pacific to become better known and recognised. As a part of this, the team works to strengthen internal communication and knowledge sharing, as well as increasing the quality and effectiveness of external visibility and outreach.
Within this context, the communications team is looking for the support of a communications officer to strengthen the communication offering to all Country Offices falling under EAPMCO, at a time of repositioning communications and visibility within the Multi-Country Office.
| Under the overall guidance of the Head of Partnerships, the Communications Officer will undertake the following duties and responsibilities, as relevant and applicable based on the detailed work plan to be established with the incumbent.
Summary:
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1. Content development:
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2. Backstop project based communications:
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3. Strategic communications planning:
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4. Support to stakeholder management:
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5. Knowledge management:
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6. Other:
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| Treats all individuals with respect; responds sensitively to differences and encourages others to do the same. Upholds organizational and ethical norms. Maintains high standards of trustworthiness. Role model for diversity and inclusion. |
| Acts as a positive role model contributing to the team spirit. Collaborates and supports the development of others. Acts as positive leadership role model, motivates, directs and inspires others to succeed, utilizing appropriate leadership styles. |
| Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first. Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role). |
| Efficiently establishes an appropriate course of action for self and/or others to accomplish a goal. Actions lead to total task accomplishment through concern for quality in all areas. Sees opportunities and takes the initiative to act on them. Understands that responsible use of resources maximizes our impact on our beneficiaries. |
| Open to change and flexible in a fast paced environment. Effectively adapts own approach to suit changing circumstances or requirements. Reflects on experiences and modifies own behavior. Performance is consistent, even under pressure. Always pursues continuous improvements. |
| Evaluates data and courses of action to reach logical, pragmatic decisions. Takes an unbiased, rational approach with calculated risks. Applies innovation and creativity to problem-solving. |
| Expresses ideas or facts in a clear, concise and open manner. Communication indicates a consideration for the feelings and needs of others. Actively listens and proactively shares knowledge. Handles conflict effectively, by overcoming differences of opinion and finding common ground. |
Education:
- Advanced University degree (Master’s degree) in social sciences, journalism, international relations, development studies, political science, Economics, Engineering or related fields is required.
- First University degree (Bachelor’s degree) in the above mentioned field with additional two years of relevant experience may substitute an advanced degree.
Experience:
- Minimum one (1) year of relevant experience in business development, external relations, communications, program management or related fields is required;
- First university degree in combination with an additional two (2) years of relevant work experience may be accepted in lieu of the education requirements outlined above.
- Minimum one (1) year of relevant work experience in international development is an asset;
- Experience in developing, disseminating and monitoring the reach of knowledge products, social media content and articles for a wide range of audiences is an asset;
- Experience working with graphic design and video production, and familiarity in making slide decks, info sheets, social media content and other standard communication products is desired;
- Experience of working in an international context is desirable;
- Understanding of local contextual knowledge in South East Asia and the Pacific is an advantage; and
- Experience of working in the UN system is an added advantage.
Languages:
- Full working Knowledge of English is required.
- Working knowledge of other UN languages, or local languages, is an asset.
- Contract type: International ICA
- Contract level: ICS 8 / IICA 1
- Contract duration: Ongoing ICA – ‘Open-ended, subject to organizational requirements, availability of funds and satisfactory performance.’
For more details about the ICA contractual modality, please follow this link:
https://www.unops.org/english/Opportunities/job-opportunities/what-we-offer/Pages/Individual-Contractor-Agreements.aspx
Vientiane is a family duty station.
Disclaimer: If the selected candidate is a national of the duty station, a Local Individual Contractor Agreement (LICA) will be issued.
- Please note that UNOPS does not accept unsolicited resumes.
- Applications received after the closing date will not be considered.
- Please note that only shortlisted candidates will be contacted and advance to the next stage of the selection process, which involves various assessments.
- UNOPS embraces diversity and is committed to equal employment opportunity. Our workforce consists of many diverse nationalities, cultures, languages, races, gender identities, sexual orientations, and abilities. UNOPS seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.
- Qualified women and candidates from groups which are underrepresented in the UNOPS workforce are encouraged to apply. These include in particular candidates from racialized and/or indigenous groups, members of minority gender identities and sexual orientations, and people with disabilities.
- We would like to ensure all candidates perform at their best during the assessment process. If you are shortlisted and require additional assistance to complete any assessment, including reasonable accommodation, please inform our human resources team when you receive an invitation.
Terms and Conditions
- For staff positions only, UNOPS reserves the right to appoint a candidate at a lower level than the advertised level of the post.
- For retainer contracts, you must complete a few Mandatory Courses (they take around 4 hours to complete) in your own time, before providing services to UNOPS. For more information on a retainer contract here.
- All UNOPS personnel are responsible for performing their duties in accordance with the UN Charter and UNOPS Policies and Instructions, as well as other relevant accountability frameworks. In addition, all personnel must demonstrate an understanding of the Sustainable Development Goals (SDGs) in a manner consistent with UN core values and the UN Common Agenda.
- It is the policy of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the results of such checks.
