Responsibilities
Within delegated authority, the Conduct and Discipline Officer will be responsible for the following duties:
• Advises management on all issues related to complaints about and questions on alleged acts, omissions and improprieties committed by the mission’s civilian, military and police personnel.
• Identifies trends/patterns, lessons learned and best practices related to conduct and discipline issues with a view to furthering mission’s objectives in policy development, preventive actions and awareness-building initiatives.
• Provides information to UN personnel on the UN rules and procedures in place that regulate conduct and discipline.
• Oversees case management, as well as undertakes reviews of alleged misconduct by UN peacekeeping personnel; receives and documents complaints, gathers information and determine whether further investigation is warranted.
• Liaises with the UN’s Office of Internal Oversight Services (OIOS) and with missions’ investigative entities on investigations into allegations of misconduct, in order to ensure effective follow-up.
• Reviews and analyzes investigation reports prepared by investigative entities in field missions, or OIOS, and prepares recommendations for further actions by the mission.
• Takes the lead in identifying, establishing and maintaining contacts and partnerships with UN and other actors (national and international) with a view to pursuing the agenda for conduct and discipline activities and ensuring participation and effective integration of ideas in the planning and realization of such activities.
• Provides input for the development of various process, monitoring and control mechanisms to facilitate coordination, implementation and evaluation of conduct and discipline activities.
• Oversees data management and tracking of all forms of misconduct for all categories of peacekeeping personnel; develops systems to monitor the implementation and effectiveness of the mission’s efforts to address and prevent misconduct.
• Keeps current on developments and trends in the field of conduct and discipline and proposes strategies to increase awareness of UN peacekeeping personnel on the UN standards of conduct and measures to prevent instances of misconduct, (e.g. assists in the development and implementation of awareness raising programs, including through the provision of training on conduct and discipline matters) and develops mission-specific measures to detect personnel misconduct and ensures compliance with UN standards of conduct.
• Contributes to the development and implementation of public information and community outreach measures on conduct and discipline issues.
• Organizes and/or undertakes quantitative and qualitative research and analysis on the consistent application, within the mission, of UN and DPKO policies, procedures, and guidelines related to various aspects of conduct and discipline work; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties; identifies and tracks follow-up actions; produces progress and briefing reports.
• Carries out regular reporting functions (e.g. quarterly reports to senior management containing statistical analyses on conduct and discipline activities and recommendations resulting from the analyses, etc.); organizes and prepares written outputs, e.g. draft background papers, analysis, reports and studies, inputs to publications, etc.
• Engages in day-to-day coordination of activities with other mission components (e.g. legal officers, human resources, security, training, child protection, and UN entities).
• Manages and supervises junior staff.
• Performs other duties as required.
Competencies
Professionalism: Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines, and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others, and responds appropriately. Asks questions to clarify and exhibits interest in having two-way communication. Tailors’ language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with a final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Judgment/decision making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.