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Qualifications

1.      Area of expertise : 

Facilitate Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) trainer

2.      Purpose of consultancy  

To prepare for and facilitate Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) master training of trainers to be piloted in Libya and Tunisia.

3.      Background  

Experiences from different countries of the Region implementing Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) based initiatives programs have shown that organized and aware communities are able to significantly improve basic health and wellbeing within their communities. In 2021, at the beginning of COVID-19 vaccine rolling-out the World Health Organization, Regional Office for Eastern Mediterranean, IFRC-Middle East and North Africa, and UNICEF Middle East and North Africa started the joint work on development of RCCE training package for the Community Health Workers encompasses a series of topics to facilitate community participation and build capacity of community social and refugee and migrant community leaders and volunteers to serve their local communities and bridge the gap between the communities and available primary health care services. Those topics show how communities can become involved at a grassroots’ level to empower people and enable communities to play an active role in health and wellbeing during the COVID-19 vaccine rolling-out.

In today’s globalized world, migration is a significant aspect of society. Individuals move across borders for various reasons, such as pursuing better economic opportunities, escaping conflict, or reuniting with family members. However, migrants often encounter distinct health challenges in their new environments. Risk Communication, Community Engagement and Infodemic Management (RCCE-IM) play an important role in addressing these challenges and supporting the well-being of migrant populations.

Risk communication involves sharing information and advice about health risks among authorities, experts, and people at risk. Many migrants may not speak the language of their host country fluently, which can affect their comprehension of health risks and available healthcare services. Effective communication can help bridge this gap. Migrants come from diverse cultural backgrounds, which can influence their views on health and healthcare. Adapting messages to respect these cultural differences is crucial for their effectiveness. Additionally, migrants may lack access to reliable sources of information in their native language. Providing accurate and timely information enables them to make informed decisions about their health.

Community engagement involves working with communities to address their needs. Migrants may distrust authorities due to trauma or discrimination, so engaging with them builds trust and encourages healthcare use. Understanding migrant health needs through engagement allows better care. Including migrants in decision-making empowers them and ensures their voices shape healthcare planning.

RCCE-IM are vital for migrant health. These ensure migrants have accurate information, suitable healthcare, and community support. Prioritizing RCCE-IM enhances health outcomes and well-being for migrants, creating inclusive and resilient societies.

4.      Deliverables

Under the guidance and supervision of the Health System Resilience Unit, Department of Universal Health Coverage/Health Systems and WCO Tunisia, the consultant will deliver a training curriculum (based on the Regionally adapted version) with facilitator’s guide, support preparation, facilitation and act as a master trainer during the RCCE-IM piloting workshops. The training curriculum and facilitator’s guide will be adapted to target refugees and migrants. The training will be conducted in French and Arabic.

Output 1: Develop new and adapt existing training material on RCCE-IM for migrants in Tunisia and Libya, support preparatory and coordination work with WCO Tunisia and Libya for a master training of trainers
Deliverable 1.1: Prepare agenda and develop training package for the pilot training of RCCE IM.

Deliverable 1.2: Design a materials and presentations related to RCCE IM.

Output 2: Participate in and facilitate training pilot sessions in accordance with the agenda and collect feedback participants and organizers on the curriculum and facilitator’s guide

Deliverable 2.1: Conduct pilot training for the RCCE-IM piloting workshops along with compilation of feedbacks on curriculum and facilitator’s guide.

Output 3: Prepare a comprehensive report on the outcomes of the pilot trainings and prepare recommendation for way forward as well as finalize the training package in English, Arabic and French (translations will be outside the scope of this consultancy).

Deliverable 3.1: Technical Report on the trainings and finalize the RCCE-IM training tool.

5.      Qualifications, experience, skills and languages

Educational Qualifications:  

Essential: Advanced university degree in communication, health promotion, risk communication, social science, public health, medical degree, international studies or a relevant field.

Experience  

Essential:

·         5 to 10 years of relevant experience in Public health programmes , emergency risk communication , health diplomacy

·         International Experience is a requirement for International consultancies

Desirable:

·         Work experience in WHO or another international public health organization.

·         Familiarity with the WHO’s 5-Step Emergency Risk Communication Capacity Building Package

Skills/Knowledge:

·         Thorough knowledge of health issues and effective use of social science-based interventions and effective communication tools and channels.

·         Ability to present and train adults.

·         Ability to structure and coordinate meetings to ensure positive outcomes for the targeted audiences.

·         Ability to develop communication plans.

·         Ability to work both independently and in a team setting.

·         High sense of responsibility for timely and quality delivering.

·         Ability to work under pressure with conflicting priorities.

·         Strong client focus.

Other skills:

·         Interpersonal, communication, presentation and negotiation skills.

·         Organizational competencies

·         Computer literacy (Word, Excel, PowerPoint, etc.).

Languages and level required

Expert knowledge of English , Arabic and French language.

6.      Location 

Cairo, Egypt.

7.      Travel 

Travel will be required.

Additional Information:

·         This vacancy notice may be used to identify candidates for other similar consultancies at the same level.

• Only candidates under serious consideration will be contacted. 
• A written test may be used as a form of screening. 
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For roster vacancy announcements:

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