Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Mercy Corps currently works in ten countries in Asia. The MC Asia regional management team faces a capacity gap when it comes to strategic financial planning, budgeting and forecasting beyond the business-as-usual support needs provided by headquarters; and requires surge capacity for new business development support and gap-filling.
Background and Rationale
Gender Diversity and Inclusion (GDI) data is essential for understanding root cause and addressing the current limitations in HR and leadership decision-making to address gender imbalances and foster workplace environments that are inclusive. Recent discussions have highlighted significant gaps in the availability and routine analysis of regional HR-related data, which is crucial for informed decision-making and assessing our current status. A review of priorities set by Mercy Corps (MC) technical advisors during the development of the regional overview revealed similar needs, emphasizing the necessity for consolidated country data analysis.
By systematically gathering and analyzing disaggregated HR data, our aim is to establish a comprehensive baseline to form our strategies and goals. This initiative will enhance our ability to monitor progress, identify gaps, and implement targeted interventions, ultimately supporting Mercy Corps’ (MCs) commitment to becoming a more diverse organization. Additionally, it will demonstrate our dedication to empowering the communities we serve by ensuring that our internal practices align with the principles of diversity, equity, and inclusion.
Objective of the Consultancy
The consultant will conduct data collection exercise, analyze, and create a GDI dashboard. The consultant will:
Review existing HR data, collection practices and make recommendations for how they can be strengthened.
Identify new / alternative data-sets that can be systematically collected to achieve MCs GDI metrics reflecting external trends and good practice.
Develop a comprehensive methodology for primary data collection and analysis.
Work with country HR, regional HR and People Systems Analytics teams to collect data and report on findings from qualitative and quantitative data results.
Create a regional GDI HR dashboard for tracking progress and informed decision-making.
Offer recommendations for sustaining the workstream, including their resource implications.
Purpose / Project Description:
The consultant will undertake the following tasks:
Contextual Understanding:
Engage with Regional leadership and Global GDI team, to gain comprehensive understanding of MC vision and objectives related to GDI.
Gain contextual understanding by reviewing the Asia regional strategy and related workplans.
Review existing data-sets and practices pertaining to GDI from previously completed work.
Primary Data Collection with ‘priority countries’:
Collaborate with the regional and country leadership, SMTs, HR leads to ascertain specific GDI data requirements.
Collect HR-related disaggregated data with detailed breakdown by country, sub-office, job level, grade or position, including metrics related to diversity and inclusion across all aspects of the employee lifecycle (e.g., all steps of recruitment and selection process, engagement, access to training, promotions etc.)
Ensure data collection aligns with the legal and ethical standards.
Create a Regional GDI Dashboard:
Develop a comprehensive regional GDI HR dashboard.
Present the analysis of the collected data, thereby facilitating tracking and monitoring for evidence based and informed decision making.
Sustainability:
Provide recommendations on how to maintain and continue the GDI workstream after project completion.
Offer recommendations on the optimal frequency and methodology for data collection to ensure accuracy and consistency.
Draft action plans for each priority country with recommendations on next steps and process improvement plan.
Deliverables
Inception Report: A detailed methodology, work plan, and timeline.
GDI Data Collection Framework: A document detailing the methodology for collecting disaggregated HR-related data by region, country, job grade, etc.
Interview Reports: Summarizing key findings from meetings with Regional & Country SMTs, HR leads, and other stakeholders.
Data Analysis: Conduct data analysis to identify key trends.
Regional GDI HR Dashboard: An operational dashboard, along with user guidelines for tracking and decision-making.
Presentation: A detailed presentation to the regional and country senior leadership teams.
Final Report: A comprehensive report summarizing the methodology, analysis, key trends, and recommendations.
Consultant Responsibilities
Engage with Mercy Corps’ HQ, Regional and country leadership, SMTs, HR teams, and strategic partners.
Conduct data analysis and provide insights on GDI trends.
Provide recommendations based on legal and ethical data collection.
Lead the development of the GDI dashboard.
Ensure that deliverables meet the agreed timelines and quality standards.
Required Qualifications
Proven experience in GDI initiatives, data collection, and analysis.
Strong understanding of legal and ethical considerations in data management.
Expertise in developing dashboards for tracking GDI or similar metrics.
Excellent communication and collaboration skills to work with diverse teams.
Timeline & Work Plan
The consultancy is expected to be completed within 4-6 months. The consultant will work closely with Mercy Corps to develop a detailed work plan during the inception phase.
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.