Result of Service

UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location

Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration

6 to 11 months

Duties and Responsibilities

• Ensure continuous operation of the operating systems and directory services in ICC Data Centers and partners’ operations.
• Manage and maintain OS standard configurations (Windows/Linux/Unix) and enhancements, as well as assist with the resolution of incidents and problems as a part of ISO 20000 established processes.
• Final testing and deployment of operating systems, underlying services, and solutions, as well as all related technical documentation.
• Provide ongoing support to ICC Unix/Linux/Windows environment and related services and participate in the automation projects and tasks for ICC and Partners.
• Provide other ad hoc support as required.

Qualifications/special skills

Academic Qualifications:
A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience:
• A minimum of 5 years of experience for a bachelor’s degree and a minimum of 3 years for a master’s degree in in Windows/Linux Server Administration and systems support in large environments.
• Expert in Windows Server patching technologies and best practices using WSUS, SCCM, and SCOM monitoring.
• Experience in Directory Services components, such as Active Directory, GPO, FSMO roles, DNS and DHCP.
• Knowledge of Linux systems (Red Hat, Oracle Enterprise Linux, CentOS) and Linux management tools (e.g. Red Hat Satellite, RH IDM, etc.)
• Experience with the common Linux service (Apache, MySQL, SMB, postfix, …).
• Knowledge of PowerShell and scripting.
• Extensive experience troubleshooting OS and communication issues (TCP/IP)
• Experience with reporting and monitoring tools.
• Good knowledge of networking protocols.

DESIRABLE Qualifications
• Experience in Virtualization technologies such as VMware and Hyper-V.
• Experience with Puppet, ANSIBLE, and automation tools.
• Good knowledge of TCP/IP stack.
• Industry-related certifications.

Competencies:
• Excellent planning and organized skills.
• Strong analytical and problem-solving skills.
• Ability to work well in a demanding, dynamic environment. Ability to act calmly and competently in high-pressure, high-stress situations.
• High level of personal integrity and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
• Write documentation and reports.
• A high degree of initiative, dependability, and ability to work with little supervision.
• Experience working within remote and virtual teams.
• Willing to learn on the job.

Language:
• Fluent in spoken and written English.
• A good level of Spanish spoken and written is an advantage.

Contract Conditions:
• The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
• Remuneration for this consultancy will be 1600.00 USD, depending on the fund availability, qualifications, and relevant experience.
• The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Additional Information

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) to enhance livelihood and human development opportunities for Palestine refugees in Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost-recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking a platform administrator responsible for supporting the global operations of platform services hosted at UNICC Data Centre and partners. The selected candidate will join the T2 platform operations team of UNICC.

The consultant will report administratively to the Head Information Technology Service Centre at Headquarters Gaza and report technically to United Nations International Computing Center (UNICC).

• Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.