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Qualifications

Purpose of consultancy

To advise on resource management and compliance as well as collaborate on progress tracking, reporting and focus on the activities of the PMO Governance (GOV) team in IMT.

Background

IMT has an operational and strategic role, providing relevant, quality, reliable, and cost-effective IT services to enable the Organization to achieve its mandate. Moreover, IMT is a strategic enabler for WHO by creating partnerships with business units (administrative and health technical), capturing business needs, and establishing and managing projects to address these requirements. Within IMT, the PMO ensures proper capture of requests, assignment of resources, and timely monitoring of financial and technical progress.

Deliverables:

• Output 1: Develop approaches to resource management and the onboarding of project resources and provide coaching and technical support to resource requestors.
  • Develop revised processes and procedures to improve existing processes in coordination with the GOV team.
  • Develop project plan with tasks, critical paths, and resource tracking.
  • Contribute to preparing project-related financial reports and updates.
  • Implement improvements to the resource management process.
  • Follow up on resource management activities and processes.
  • Collaborate with relevant stakeholders on changing priorities and setting timeline and budget expectations.
  • Review and advise on technical and financial contract structuring with existing and new vendors.
  • Undertake research and analysis to keep management up to date on emerging market trends and relevant industry shifts.
  • Consult on financial reconciliation and monitoring, maintaining dashboards, and coordinating activities.

• Output 2: Prepare and dashboard the reporting of project compliance.
  • Contribute  in compliance checks for Project Managers adherence to agreed processes, quality, standards, and reporting requirements.
  • Consolidate project and financial reporting for higher management review.
  • Adhere to and promote the use of standard IT PMO templates.
  • Ensure timeliness and quality of deliverables.
  • Create dashboard of compliance for specific metrics.
  • Advise on monitoring project costs.

Qualifications, experience, skills and languages.

Educational Qualifications:

Essential:

• First-level university degree in Business Administration, Project Management, Engineering, Computer Science, or related discipline.

Desirable:

• Professional qualification or foundation certification in project management methodologies such as PMI, Prince 2, & Agile SCRUM.
• Certification on Lean, Six Sigma, or ITIL v4.

Experience

Essential:

• At least five (5) years of relevant experience in programme / project planning and management.
• Demonstrated international experience.
• Experience in screening project resources and preparing documentation.

Desirable:

• Experience in project estimation, establishment of tracking systems, and improvement initiatives.
• Experience in working across multiple time zones without the need for face-to-face meetings.
• Experience with change management and an understanding of fundamental procurement principles.

Skills/knowledge

• Proven skills in the areas of project & resource management, planning, and organizing.
• Attention to detail to continuously monitor progress actions and initiatives.
• Ability to adapt and manage deliverables and resources in a climate of change, and to effectively think and act quickly under pressure.
• Ability to effectively collaborate with teams in an international, multi-cultural, multi-disciplinary environment separated by geographical locations and working in different time-zones.
• Ability to promote best practices, advise on improvements, independently perform research, and apply information from a broad range of sources.
• Excellent interpersonal skills with the ability to influence, negotiate, advocate, motivate, resolve conflict, and adapt relevant leadership styles to a variety of situations.
• Excellent oral and written communication.
• Excellent analytical and problem-solving skills.
• Strong organizational, time management, and consultancy skills.
• Proactive, flexible, resourceful, and able to work independently.
• Proficiency in MS Office Suite (Word, Excel, Outlook, PowerPoint, etc.), MS SharePoint & MS Visio, Microsoft PowerApps, and ServiceNow Project and Portfolio Management.

Languages required:

Essential:

• Expert knowledge of English.

Desirable:

• Working knowledge of another WHO official language.

Location

Off-site – Home based.

Travel

The consultant is not expected to travel.

Remuneration and budget (travel costs are excluded):

Remuneration:

Band level B-USD 7,000 – 9,980 per month.

Living expenses (A living expense is payable to on-site consultants who are internationally recruited):

N/A

Expected duration of contract:

6 months. Additional contracts may be offered based on satisfactory performance and funding availability.

Additional Information

• This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
• Only candidates under serious consideration will be contacted.
• A written test may be used as a form of screening.
• If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
• For information on WHO’s operations please visit: http://www.who.int.
• WHO is committed to workforce diversity.
• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
• Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority. The execution of the work under a consultant contract does not create an employer/employee relationship between WHO and the Consultant.
• WHO shall have no responsibility whatsoever for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
• Consultants working in Switzerland must register with the applicable Swiss cantonal tax authorities and social security authorities, within the prescribed timeframes (Guidelines issued by the Swiss Mission are available at: https://www.eda.admin.ch/missions/mission-onu-geneve/en/home/manual-regime-privileges-and-immunities/introduction/Manuel-personnes-sans-privileges-et-immunites-carte-H/Non fonctionnaires et stagiaires.html