Result of Service

UNRWA is an equal opportunity employer and welcomes applications from both women and men.
UNRWA encourages applications from qualified women. Only those applicants shortlisted for an interview will be contacted. UNRWA is a non-smoking environment.

Work Location

Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration

6 to 11 months

Duties and Responsibilities

¿ Review current Ansible and AWX (Ansible Tower) platform and propose improvements
¿ Setup best practices for development and documentation for automation projects
¿ Design inventories for different systems and use cases based on experience and implement through an inventory file or a plugin
¿ Design and develop playbooks for automating end-to-end processes
¿ Design and create new modules if required
¿ Define development best practices for automation with Ansible
¿ Automate Storage tasks in Ansible to:
o Manage the lifecycle of luns (SAN)
o Manage the lifecycle of share (NAS)
o Patching
¿ Automate Network related tasks in Ansible such as:
o VLAN provisioning and configuration
o Firewall rules configuration
o Switch configuration
o Load balancer configuration
¿ Automate Application and Database tasks in Ansible such as:
o Installing
o Stopping and starting
o Configuring
o Hardening
o Patching
¿ Automate OS/Server (Linux and Windows) tasks in Ansible such as:
o Configuring
o Hardening
o Patching
¿ Working with Ansible Vault to encrypt sensitive data
¿ Manage Credentials in Ansible AWX
¿ Best practices for setting up hosts or other systems for Ansible automation
¿ Integrate with ticketing systems (Remedy ITSM)

¿ Perform other duties as required

Qualifications/special skills

Academic Qualifications:

A university degree or master’s degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;

Experience:

¿ A minimum of 7 years of experience for a bachelor’s degree or a minimum of 5 years for a master’s degree in automation and development in automating tasks with Ansible, or software development environment.

ESSENTIAL EXPERIENCE

¿ Automate tasks for one or more of the following areas:
o Application and database deployments and provisioning
o Linux OS tasks
o Windows OS tasks
o Network tasks
o Infrastructure tasks
¿ Enabling/configuring hosts and systems for automation with Ansible
¿ Configuring CI/CD pipelines for
¿ Automated testing of playbooks, modules, and plugins
¿ Error handling of automated tasks

DESIRABLE EXPERIENCE

¿ Setting up an Ansible platform with AWX/Ansible Tower and integrating with a full CI/CD pipeline
¿ Integrating AWX/Ansible tower with an LDAP system
¿ Securing the Ansible platform and the execution of the playbooks on the targets
¿ Automating tasks in one or more of these systems:
o Cisco IOS
o BigIP/F5 equipment
o 3Par storage
o Compellent storage
o Checkpoint firewall
o HP servers
¿ Automating server provisioning
¿ Automating tasks on databases and/or applications:
o Web Applications: Apache, Tomcat, Nginx, etc.
o Databases: MySQL, Postgres, MariaDB, MongoDB
o Oracle software: Database and Applications
¿ Training and/or coaching administrators on best practices for development and automation
¿ Experience in Software Development.
¿ Desirable Experience in Linux System Administration
¿ Desirable Experience in Windows System Administration
¿ Desirable Experience in Network Administration
¿ Desirable Experience in Ansible Automation

Competencies:

¿ Communicating credibly and effectively: Expresses oneself clearly in conversations and interactions with others; listens actively. Produce effective written communications. Ensures that information is shared.
¿ Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Use criticism as a development opportunity. Seek opportunities for continuous learning and professional growth.
¿ Producing results: Produces and delivers quality results. Is action-oriented and committed to achieving outcomes.
¿ Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.
¿ Strong analytical and problem-solving skills.

Skills:

Essential Skills:
• Extensive knowledge in software development best practices
• Comprehensive knowledge of automating tasks with Ansible
• Extensive Knowledge in
• Extensive knowledge in different Ansible modules
• Extensive knowledge of python, YAML, and jinja development
• Good understanding of Ansible AWX/Ansible Tower
• Knowledge in CI/CD best practices for fully automated integration, deployment, and testing
• Strong analytical and problem-solving skills.

Desirable Skills:
• Knowledge in other automation tools (Puppet, Terraform, Chef, etc.)

Language:
¿ Fluent in spoken and written English.

Contract conditions:

• The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
• Remuneration for this consultancy will be $1,800.00 and depend on fund availability, qualifications, and relevant experience.
• The incumbent will be in any UNRWA field of operation (Gaza, West Bank, Lebanon, Syria, Jordan).

Additional Information

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) to enhance livelihood and human development opportunities for Palestine refugees in Gaza.
United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost-recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking a Senior Infrastructure Automation Engineer – ANSIBLE to jumpstart the ICC initiative to automate operational on-premises tasks with Ansible and other tools. The person must have experience and software development and the design and implementation of automating full end-to-end processes with Ansible. The person will also coach and support ICC administrators to script and automate operational tasks with Ansible playbooks, plugins, modules, inventories, templates, and shell scripts.

The consultant will report administratively to the Head Information Technology Service Centre at Headquarters Gaza and technically to United Nations International Computing Center (UNICC).

¿ Please indicate if you are a Palestinian Refugee and provide your registration card number if applicable.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.