Consultant Services for the Preparation of a Manual for Narratives on Migration
Belgrade, Serbia
JOB DETAIL
Project Context and Scope
The project is implemented in close collaboration with the Serbian Commissariat for Refugees and Migration, through partnership of two participating UN agencies UNHCR and IOM. The overall objective of the project is to contribute to further strengthening of migration and asylum governance in Serbia through rising knowledge, awareness and competences of relevant stakeholders on migration facts, regulations and outcomes for evidence-based communication with target groups, and supporting social cohesion, integration of refugees and policy improvements. Through this project, the aim is to enhance communication capacities both vertically (between national and local stakeholders) and horizontally (across sectors such as media, civil society, private sector, and academia). The development and design of the trainings curriculum will take into account the results of the research on public attitudes and narratives on migration and refugee conducted in 2024, results of previous similar researches, the training program and “Manual for Narratives on Migration” developed through a prior project, as well as other relevant IOM resources and tools available in the region and globally (GMMA, DTM, etc.).
The objective of the consultancy is to develop a training curriculum and roll-out of trainings on evidence-based communication and information on migration.
The training curriculum should enable comprehensive knowledge, practical guidance, and access to information and tools for communication on the topic of migration. The trainings aim to strengthen the capacities and role of the local migration stakeholders and media in creating and disseminating fact-based, well-balanced and accurate information in their communities, which counter uninformed, false and discriminatory narratives around migration, migrants and refugees.
Organizational Department / Unit to which the Consultant is contributing
EU Support to Migration Management in Serbia-Fostering positive narrative on refugees and migrants, strengthening social cohesion and improvement of migration and asylum policies
Tasks to be performed under this contract
- Develop the training curriculum on communication and information on migration taking into account the findings from the 2024 research on public attitudes and narratives regarding migrants, asylum-seekers, and refugees, previously developed training program “Manual for Narratives on Migration” and other relevant materials of IOM and project partners.
- Tailor/adapt the comprehensive training curriculum into two training programs for 1) local migration councils and other local stakeholders; and 2) local media representatives, with the accompanying PPT and instructions for trainers.
- Prepare and deliver the final version of the training curriculum, and the two training programs with accompanying materials for both training groups (local migration councils/stakeholders, and local media).
- Roll-out and delivery of 6 one-day trainings in total for both target groups (4 for local migration councils and stakeholders, 2 for the local media).
- Provide all materials in Serbian and English.
Performance indicators for the evaluation of results
- Curriculum developed and endorsed through coordination and consultation with IOM and SCRM.
- Developed agenda, content and training materials on fostering positive narrative (countering negative narrative) on migration for trainings at the local level.
- Developed and deliver one-day trainings for 1) local migration councils (4) and 2) local media (4), to be organized back-to-back and distributed regionally on 4 locations for an average of 25 participants.
- Prepare and conduct training evaluation and prepare the evaluation report.
Education
- University degree in social sciences, humanities, or a related discipline, with a minimum of five years of relevant professional experience in migration or a comparable field.
Experience
- Experience in migration studies, human rights, or related fields.
- Strong background and proven track record in developing training materials, manuals, or guidelines based on research findings.
- Extensive knowledge of the broad range of migration related subject areas dealt and overall understanding of the migratory context, current topics and related. discourse not only in Serbia and the Western Balkans but also globally.
- Proven experience in designing training programs and overseeing accreditation processes.
- Experience in organizing and leading training sessions.
Skills
- Strong analytical skills, with the ability to convey information clearly and succinctly.
- Ability to foster collaboration and facilitate discussions on sensitive topics.
- Candidate should also have a strong ability to assess training needs and ensure the delivery of high-quality, effective learning experiences.
- Ability to adapt content to various audiences.
Languages
- Fluency in English and Serbian.
IOM’s official languages are English, French and Spanish.
Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.
Travel required
- Travel is required for this assignment.
Required Competencies
IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.
Values – all IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
- Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
- Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
- Courage: Demonstrates willingness to take a stand on issues of importance.
- Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators
- Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
- Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
- Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
- Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
- Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Notes
- Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
- Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.
- IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.
- IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
- IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
- IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application.
For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
JOBS YOU WILL LOVE
