Position Title: Content Manager

Reports to: Senior Director of Content

Location: Employees in this role can work from our Boston, MA office, remotely within the U.S. or hybrid of these two options.

Travel Requirement: 10%, domestic and international

Position Type: Full Time

Position Overview:

The Content Manager, effectively serving as an internalManaging Editor,is a leader within the Content team of the Marketing & Communications department at Partners In Health (PIH) who drives engagement, educates audiences, and supports fundraising efforts.The Content Managerdevelops a Content plan across the department’s platformsthat adheres to the overarching Content strategy and PIH’s mission, as overseen by the Senior Director of Content. The Content Manager must maintain consistency in messaging, style, and tone across all Content forms and exhibit strong, ethical, independent judgement on quality and direction of storytelling. The Content Managermust also workwith colleagues across the global organization to be aware of the latest news and develop a strong rapport with a multilingual, diverse group of professionals.

Key Responsibilities:

Management and Planning (80%)

• Supervise a growing team of 3-4 writers, helping them prioritize work, plan stories, ensure deadlines are met, and that writing adheres to PIH’s style guide and professional standards.
• Own and drive the Content planning process through PIH’s project management platform, alongside other managers within the department’s Creative, Digital, and External Relations teams.
• Monitor and analyze Content performance metrics, as available, and adjust plans based on lessons learned.
• Represent the Content team during exploratory meetings with PIH staff interested in developing stories for external audiences that share PIH’s global impact.
• Develop standard operating procedures for Content creation and engage in conversations with Local Communications teams about how to best adapt them to their teams’ needs.
• Assist in the hiring, onboarding, and training of Local Communications colleagues, especially those joining in either a Content or Creative capacity.
• Foster a collaborative and creative environment that encourages innovation, exploration, and professional growth.

Writing and Editing (20%)

• Manage the editing process and serve as first editor on the department’s priority projects, such as the Annual Report and key acquisition, engagement, and fundraising campaigns.
• Write Content and lead special projects that focus on cross-program or cross-site work, especially as they relate to PIH Strategic Plan initiatives.
• Travel to PIH sites as needed to gather Content andbuild relationships on behalf of the Marketing & Communications team.

Qualifications:

• Minimum of 5 years writing and/or editing experience, with strong storytelling judgment and editing skills across a variety of platforms.
• Experience in supervising writers and honing their skills, as well as working with experts in the medical, public health, or social justice fields.
• Proficiency in content management systems and other software technology
• Exemplary interpersonal skills; ability to collaborate effectively with culturally diverse staff across departments and countries

Preferences:

• Fluency in English required with a preference for additional languageproficiency in Spanish, French, or Haitian Creole.
• Experience working with issues related to health, international development, and interest in social justice is strongly desirable.

Please note that we are not able to sponsor U.S. work authorization for this role.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Pay and Benefits

The pay range for this position at commencement of employment is expected to be between $70,000 and $90,0000/year. The starting salary offered may vary depending on multiple individualized factors, including market for the position, job-related knowledge, skills and experience.

Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan with employer match, as well as participate in organization-sponsored medical, dental, vision, short-term and long-term disability insurance, and basic life insurance plans for the employee and the employee’s eligible dependents. Full time employees will receive 15 days of vacation, 12 sick days, 3 personal days, and 3 volunteer days in addition to paid time off during the week between Christmas and New Year’s Day, the week of July 4th, and 11 additional holidays annually.