Are you ready to pursue an exciting opportunity with a progressive humanitarian organisation in a senior management role? Would you thrive working in one of the world’s most challenging humanitarian regions, the Middle East?

Who are we?

Danish Refugee Council is a leading protection agency pursuing our mandate to protect and promote durable solutions to displacement-affected populations based on humanitarian principles. The Iraq Country Office is part of the Middle East Region, which also comprises Turkiye, Yemen, Syria, Lebanon and Jordan.

In 2003, shortly after the start of foreign military operations in Iraq, DRC became one of the first international NGOs on the ground providing humanitarian assistance in the country. More than 20 years later, DRC is present in seven of Iraq’s governorates, assisting IDPs, refugees, returnees and in need host communities. Over the years, DRC has progressively adapted the scope of its response to the changing context in the country, moving beyond large-scale emergency programming to focus on more specialized early recovery and market systems activities, while maintaining capacity to address immediate needs and sudden onset crises.

About the job

The Country Director plays a strong leadership role in DRC’s comprehensive and solutions-based approach to displacement through a high level of strategic leadership, innovation and effective advocacy. He/she is ultimately accountable in country for all aspects of DRC’s work, leading the consolidation and at the same time development of the programme, continuing the process of developing solid impact measurement mechanisms, strengthening accountability initiatives and ensuring that the financial management and organizational setup is adapted to the operational context. The Country Director sets direction, leads, maintains team morale, safety and welfare, and manages resources. He/she delegates specific duties as necessary, while maintaining oversight and accountability.

Duties and Responsibilities

Responsibilities:

Representation:

• Represent the programme to authorities, donors, partners, and in various co-ordination fora;
• Strengthen DRC’s position nationally and regionally;
• Ensure that DRC maintains excellent and productive relations with all key stakeholders, especially beneficiaries, local authorities, the humanitarian community and donors.

Direct managerial oversight and support:

• Conduct overall management of the country operation and provide direct line management to senior staff members.
• Ensure that the senior management team is effective, mutually supporting and sufficiently involved in decision making.
• Conduct frequent travel to the field offices for direct operational support and representation;
• Ensure compliance with internal and external reporting requirements

Fundraising and Advocacy

• Be responsible for all donor engagement and fundraising efforts to ensure solid growth of the country portfolio in size and reputation
• Lead on implementation of DRC’s advocacy strategy and lead on advocacy efforts at all relevant coordination fora

Safety

• Provide overall accountability for security, including development of and ensuring adherence to security procedures, monitoring of the security situation, analysing and provision of recommendations.

Support Services

• Be responsible for the financial health of the organization, working with the Head of Support Services to ensure that requisite systems are implemented to provide overall budget monitoring and financial management, ensuring compliance with minimum DRC and donor requirements
• Manage the resources allocated effectively and transparently by respecting and meeting all legal requirements in country
• Ensure coaching and counselling advice to staff when necessary and lead initiatives to develop staff capacity.

Programe Development

• Be responsible for ensuring an enabling environment for development and implementation of a robust programme strategy that is within DRC’s overall regional and global strategic frameworks.

Accountability and Quality

• Ensure that DRC standard regulations and operational procedures (Code of Conduct, DRC Management handbooks, CHS standards, etc) are followed.
• Utilize the Program Cycle Management tool to ensure sound, quality, accountable programming

About you

Experience and technical competencies: (include years of experience)

To be successful in this role we expect you:

• To have minimum (10) years’ relevant work experience in emergency contexts for a humanitarian agency or similar
• To have minimum (8) years’ management experience in development, post-conflict nexus contexts as country director/senior manager of a humanitarian or development organization or similar, moreover, we also expect the following
• Experience as a people manager;
• Experience representing a large and leading organization to donors, external partners and authorities;
• Experience with networking, advocacy and coordination;
• Experience in managing staff in insecure/stressful locations;
• Experience with conflict related displacement issues;
• Experience of managing budgets and multiple donor contracts;
• Experience in donor contact, fundraising and networking;
• Experience of Humanitarian Mine Action (preferred);
• Experience working in the Middle East region and Syria (preferred);
• Proven leadership skills and a competence in people management;
• Proven communicator with all types of stakeholders; and
• Proven commitment to accountable practices and knowledge of quality assurance systems.

Languages

• Full professional proficiency in English (verbal and written)
• Arabic – preferred

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

We offer

Contract length: (24) months

Start date: As soon as possible

Duty station: Erbil, Iraq

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for Expatriates or Nationals. This position will be placed at Management (D) band.

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications: March 20th, 2024

Applications will be reviewed on a rolling basis. DRC reserves the right of conducting tests and

interviews before the closing date, and can close the advertisement earlier in case of finding a

suitable candidate.

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

• Professionalism, impact & expertise
• Humanitarian approach & the work we do
• Purpose, meaningfulness & own contribution
• Culture, values & strong leadership
• Fair compensation & continuous development

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process.

If you have questions or are facing problems with the online application process, please visit drc.ngo/about-us/job-and-career/support-for-job-seekers.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply!