As the Country Representative based in Fiji, you will lead CRS’s operations and programming across the Pacific Islands, ensuring alignment with the mission to serve the poor and vulnerable. This position will be based in Fiji, supporting Pacific Island countries, including Micronesia. Your strategic leadership will be crucial in enhancing CRS’s reputation and impact, while proactively managing security concerns and mitigating risks.

You will work closely with government agencies, donors, and key external partners to identify opportunities for collaboration, advocate for shared priorities, and drive regional initiatives focused on climate change, disaster risk reduction, and emergency response. By mapping donor and partnership opportunities across the Pacific Islands and representing CRS in key forums, you will help secure resources and ensure the continued success and effectiveness of CRS programs in the region. Additionally, you will work to strengthen and deepen existing partnerships with local Caritas partners, reinforcing our collective impact and ensuring alignment in our shared mission.

This role will involve finalizing the Pacific Islands Strategy, ensuring it aligns with CRS’s mission and addresses the region’s evolving needs. Your leadership will foster collaboration, influence decision-making, and advance CRS’s strategic goals.

Roles and Key Responsibilities:

• Champion and lead the vision, mission and strategy. Lead the design of medium and long-term goals. Ensure program and operations leads coordinate their objectives in alignment with the strategy.
• Ensure that all projects meet and exceed donor expectations and are designed and implemented for maximum impact and reach. Ensure that CRS’ program quality standards are adhered to per MEAL policy and procedures.
• Lead efforts to explore and assess opportunities where CRS can add value through programming across Oceania. This will involve mapping potential opportunities and ensuring they align with CRS’ strategic objectives and the evolving needs of the region.
• Effectively manage senior programming and operations talent and supervise. Manage team dynamics and staff well-being. Provide coaching and mentoring for HOP and Head of Operations. Strategically tailor individual development plans and complete performance assessments for direct reports. Oversee the development of staffing plans for large and complex projects and the recruitment process of senior staff.
• Lead the development of strategic partnerships with national and international organizations that leverages resources, reputation, and expertise in line with CRS partnership principles. Strengthen relationships with key stakeholders, including Caritas partners, local and national governments, US government, and donors.
• Manage and mitigate risk through monitoring national and regional issues that may impact staff and programming. Ensure all staff understand and adhere to CRS staff safety and security policies and plans and ensure the updating of such plans.
• Promote, uphold and model a commitment to the efficient use of agency and donor resources. Ensure compliance in operations functions. Provide oversight and analysis regarding monthly expenditures.
• Lead and direct the pursuit of strategic growth opportunities, prepositioning and capture planning.
• Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing application of the MEAL policy, as well as cross-sectoral and cross-department learning.

Required Languages – List languages required to perform the job

Travel – include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 40%.

Supervisory Responsibilities: to be determined

Knowledge, Skills and Abilities:

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Excellent relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities with diverse/multi-disciplinary teams. Coaching/mentoring skills.
• Strong communications and presentation skills; able to develop tailored and persuasive messaging for varied audiences.
• Proactive, resourceful, solutions-oriented and results-oriented.

Basic Qualifications:

• Master’s degree in international development, International Relations or a related field.
• 10 or more years’ experience managing complex relief and development programs.

Preferred Qualifications:

• Demonstrated experience successfully managing a variety of complex, high-value projects from multiple international donors, including USAID, DFID, and UN agencies; understanding of relevant donor regulations.
• Experience engaging partners and strengthening partnerships. Experience working with Church partners a plus.
• Staff management experience and abilities that are conducive to a learning environment. Experience coaching and mentoring senior program staff.
• Ability to represent the agency at high levels.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information and budget management systems.

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. Catholic Relief Services works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality.  Catholic Relief Services’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.  We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse.  The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.

CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position. 

CRS is an Equal Opportunity Employer.

General Requirements

CRS offers are contingent on the selected candidate’s ability to legally work where the position is to be performed. Every government has a unique set of work permit eligibility requirements.  All positions requiring residence or frequent travel outside a home country must undergo and clear a pre-employment medical clearance; some work permit processes require clearing a separate government administered medical examination.

CRS prioritizes candidates who are citizens/ permanent residents of the countries where we have CRS offices.