The Organisation

Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls.

We believe in the power and potential of every child. But this is often suppressed by poverty, violence, exclusion and discrimination. And it’s girls who are most affected.

Working together with children, young people, our supporters and partners, we strive for a just world, tackling the root causes of the challenges facing girls and all vulnerable children.

We support children’s rights from birth until they reach adulthood. And we enable children to prepare for – and respond to – crises and adversity. We drive changes in practice and policy at local, national and global levels using our reach, experience and knowledge.

We have been building powerful partnerships for children for over 85 years, and are now active in more than 80 countries.

ROLE PURPOSE

CPIMS Officer is responsible for implementation of the information management system as part of case management responses for children vulnerable to abuse, exploitation, neglect and violence.

This role will be responsible for efficient and accurate information management of individual case, and produce biweekly, monthly, disaggregated statistics and qualitative updates of progress upon demand according to the protocol. The CPIMS Officer assumes the responsibilities given under the purpose and undertakes his/her regular tasks in accordance with a well-defined framework of policies and procedures under immediate supervision.

Dimensions of the Role

• Promote Effective and efficient case management for individual vulnerable children
• Assist child protection programs in delivering quality care
• Strengthen the quality of data collection, information sharing, and data protection as part of the child protection case management service
• Focusing on bringing better information management to protection sector

Accountabilities

• Ensure the information on the individual case files registered under case management are safely and accurately synchronized into the CPIMS+ data base, and exported on a regular base
• Review the quality of the data, identify any inconsistency and report the project team members and line manager for corrective and follow-up actions
• Make sure each step of the case management process is maintained properly, and Support the data collection process to ensure data quality.
• Responsible for ensuring all data protection and information sharing protocols are observed while managing information
• Closely support the Child Protection Officers, and Case Management teams on the use of CPIMS+ including filling of the case management forms, data backups, and proper use of devices.
• Ensure handling and/or configuration of tablets & software update is according to set standards and provide support in maintenance
• Monitor technical problems associated with the system and devices to make troubleshooting when necessary.
• Managing and maintaining camp level CPIMS+ to the level of high-quality standard
• Provide induction to new case management staff joined CP and facilitate refreshing training, and on-job support on new features of the system.
• Participate in CPIMS+ biweekly meetings concerning case management and related administration issues. Contributes to ongoing reflection and learning within the team to improve programme performance.
• Alerts team members about recurring problems & communicates updates on issues in a timely manner to ensure productivity;
• Perform CPIMS+ Data synchronization on weekly bases, Connect tablets with Internet/WIFI and make sure that the data collected offline goes into the main database in collaboration with CPiE team including charging tablets.
• Perform Data harmonization with UNHCR between proGres V4 and CPIMS+
• Work closely with the CPIMS+ Coordinator, CP officers and case management team on the roll out of the CPIMS+
• Perform any other activities as delegated by line manager.

Safeguarding Children and Young People (Safeguarding) and Gender Equality and Inclusion (GEI)

• Understands and puts into practice the responsibilities under Safeguarding and GEI policies and Plan International’s Code of Conduct (CoC), ensuring that concerns are reported and managed in accordance with the appropriate procedures.
• Ensures that all staff signed safeguarding policies;
• Implement Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in day to day work.

Technical expertise, skills and knowledge

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

Qualifications/ experience essential:

• Degree or equivalent in Computer Science, Information Technology, Information System, Information Management, Statistics, or other relevant fields
• At least 3-years of experience in Information management, Database management, and Data analysis.
• Experience with managing child related data, more preferably CPIMS/CPIMS+.
• Excellent understanding of data protection and information sharing protocols.
• Very good conceptual understanding of the job
• Fluency in English/ verbal and written
• Highly developed interpersonal and communication skills including influencing, negotiation and coaching
• Ability to work effectively as a team member and independently
• Commitment to PIE’s values

Qualifications/ experience desirable:

• Experience working in refugee operations preferred
• Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
• Experience in producing clear and simple reports, including charts & graphs, for end-users
• Experience of providing training and capacity building
• Strong communication and interpersonal skills, with experience working in multicultural, multi – location, values driven teams.
• Proven skills and experience in system development, repair and maintenance.
• Preferably basic knowledge on case management and child protection programming
• Strong Information management skills and proficiency in IT/computer skills (including sound Power BI, KOBO, CPIMS+ proficient).

Languages required:

• Fluency in English language is essential
• Local language is a Mandatory

Plan International’s Values in Practice

We are open and accountable

We create a climate of trust inside and outside the organisation by being open, honest and transparent. We hold ourselves and others to account for the decisions we make and for our impact on others, while doing what we say we will do.

We strive for lasting impact

We strive to achieve significant and lasting impact on the lives of children and young people, and to secure equality for girls. We challenge ourselves to be bold, courageous, responsive, focused and innovative.

We work well together

We succeed by working effectively with others, inside and outside the organisation, including our sponsors and donors. We actively support our colleagues, helping them to achieve their goals. We come together to create and implement solutions in our teams, across Plan International, with children, girls, young people, communities and our partners.

We are inclusive and empowering

We respect all people, appreciate differences and challenge inequality in our programmes and our workplace. We support children, girls and young people to increase their confidence and to change their own lives. We empower our staff to give their best and develop their potential.

Location: Tigray Program Area, Mekelle

Type of Role: Child Protection

Reports to: Child Protection in Emergency Coordinator

Grade: C1

Closing Date: June 25, 2023

Equality, diversity and inclusion is at the very heart of everything that Plan International stands for.

We want Plan International to reflect the diversity of the communities we work with, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

Plan International is based on a culture of inclusivity and we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

We foster an organisational culture that embraces our commitment to racial justice, gender equality, girls’ rights and inclusion.

Plan International believes that in a world where children face so many threats of harm, it is our duty to ensure that we, as an organisation, do everything we can to keep children safe. This means that we have particular responsibilities to children that we come into contact with and we must not contribute in any way to harming or placing children at risk.

A range of pre-employment checks will be undertaken in conformity with Plan International’s Safeguarding Children and Young People policy. Plan International also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme we will request information from applicants previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Please note that Plan International will never send unsolicited emails requesting payment from candidates.