Position Title: Cross-Site Mental Health Officer

Reports to: Co-Director of Mental Health

Location: Boston, MA or Remote US (25% travel)

Position Type: Full Time

Position Overview

The Partners In Health (PIH) Cross-Site Mental Health Officer will be responsible for program management and implementation, grants and financial management, and administrative and communication aspects of the Cross-Site Mental Health program, and support the Cross-Site Mental Health Collaborative and academic training, curriculum, and monitoring and evaluation (M&E) efforts. Time will be spent in collaboration with teams at the U.S. Coordination Site and across all PIH sites. This is a site-facing role requiring support and technical assistance to colleagues in the field and time will be spent with both Care Coordination colleagues, care delivery sites, and external partners.

Specific Responsibilities

Program Management and Implementation (40%)

• Serve as the program manager of the PIH Cross-Site Mental Health program, coordinating Cross-Site team efforts, day-to-day operations, projects, and providing mid-level mental health technical expertise to drive key cross-site program initiatives forward.
• Collaborate on strategic planning, operational documents, and reports for the Cross-Site Mental Health Team and with site teams.
• Update Cross-Site and site work plans (in coordination with sites) annually, reviewing team progress quarterly, coordinating internal activities against work plans, and ensuring all team members are working towards individual and shared priorities that are communicated externally.
• Oversee communications, impact and dissemination in coordination with the Senior Cross-Site Mental Health Coordinator, Impact and Marketing & Communications teams
• Support the Cross-Site Mental Health Collaborative, Quality Improvement collaborative, knowledge sharing and capacity building, ensuring success with the Senior Coordinator and Senior MEL Manager.
• Provide program management support with training, curriculum development, psychiatry education efforts, e-learning initiatives, and academic partnerships across sites.

Grant and Financial Management (35%)

• Manage mental health grant funding across sites and discrete budgets for the mental health budget portfolio, including serving as project manager Many Voices Collaborative, budget manager for the Cross-Site portion of the Many Voices Collaborative budget, and budget manager for restricted and unrestricted direct to Boston mental health grants.
• Collaborate with award management and site teams on the Many Voices Collaborative, existing and new cross-site and site-specific funding processes including proposal development, pre-award, implementation, and managing and reporting.
• Support development of prospect research opportunities and new grant proposals coordinating with Cross-Site Mental Health leadership and the resource mobilization cluster by providing relevant program information and inputs to concept notes and pitch decks, informed by cross-Site and site priorities.
• Collaborate with Senior Monitoring, Evaluation, and Learning (MEL) Manager to ensure programs, grants, research and evaluations are closely linked, outcomes are documented and disseminated for quality improvement and programmatic use.
• Serve as a relationship manager to partners and funders as appropriate.

Administrative and Communication (25%)

• Supervise the Cross-Site Senior Mental Health Coordinator to ensure administrative needs of mental health teams across sites and Cross-Site Mental Health team are met
• Manage daily administrative operations, including overseeing team calendar, procuring supplies, supervising interns, overseeing volunteers and collaborators as needed, supporting with HR processes and recruitment, submitting financial and legal documents, coordinating knowledge management, overseeing travel plans and visitors, liaising with OnePIH teams and submitting relevant financial reports.
• Provide program management support with training, curriculum development, psychiatry education efforts, e-learning initiatives, monitoring evaluation and quality improvement, and academic partnerships across sites.

Qualifications:

• Master’s Degree and experience in health care management and administration required (e.g. MPH, MSW, MPA, or a related field).
• Background in the field of global mental health, experience living or working in resource-limited settings preferred.
• Strong administrative and program management background, familiarity with grants management, finance, and writing skills, and at least 3-5 years of program coordination experience required.
• Formal experience with Adobe Creative Cloud, Esri ArcGIS/StoryMaps, Microsoft Excel and/or Power BI is strongly desirable.
• Proficiency in English required. Fluency/proficiency in Spanish or other languages seen as an asset.
• Experience and comfortable working and collaborating with and coordinating culturally diverse staff on long term goals and day-to-day activities.
• Ability to prioritize and take initiative on multiple and complicated tasks while producing high quality outcomes, problem solve within complex systems; take initiative independently and develop/utilize strong organizational systems.
• Excellent interpersonal and rapport-building skills required.
• Demonstrated maturity and judgment, and ability to assess priorities.
• Passionate about community building, sustainability and instilling a community-based approach to global mental health.

Organizational Profile

Partners In Health (PIH) is a non-profit, global health organization that fights social injustice by bringing the benefits of modern medical science first and foremost to the most vulnerable communities around the world. PIH focuses on those who would not otherwise have access to quality health care. PIH partners with the world’s leading academic institutions to create rigorous evidence that shapes more sound and all-inclusive global health policies. PIH also supports local governments’ efforts to build capacity and strengthen national health systems.

As of today, PIH runs programs in 11 countries (Haiti, Kazakhstan, Lesotho, Liberia, Malawi, Mexico, Navajo Nation, Peru, Rwanda, Sierra Leone, United States), where it provides direct care to millions of patients, through public facilities and community engagement.

Partners In Health (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.

Partners In Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.