Digital Analyst (Home based)
JOB DETAIL
Background
Job Purpose and Organizational Context
At UNDP (United Nations Development Programme), we are on a mission to end poverty, build democratic governance, rule of law, and inclusive institutions around the world. UNDP is the United Nations’ global sustainable development organization working across 170 countries with 17,000 staff.
Digital technology is one of the most fundamental drivers of change this century. Digital not only provides new opportunities and challenges for development, but it is also fundamentally changing the context in which development is taking place. Since the launch of its first Digital Strategy in 2019, UNDP has been on an ambitious transformation journey to harness the potential of digital technology for development. We are now in the next phase of our digital transformation, implementing the Digital Strategy 2022-2025, which puts forth a vision to create a world in which digital is an empowering force for people and planet.
The Chief Digital Office (CDO) at UNDP is leading this effort with the goal of embedding digital technology in the development projects that we implement, supporting government partners to build inclusive digital eco-systems, and transforming the organization internally to enable these changes.
CDO is looking for Digital Analysts to support to the digital programming initiatives within its portfolio through research, capacity building and monitoring and evaluation. This job advertisement is an open recruitment that may be used to fill future vacancies in the CDO. As such, candidates with relevant experience in one or more of the areas listed below in the scope of work are encouraged to apply, if they are interested in potentially working for the CDO.
Duties and Responsibilities
Support CDO’s Digital Transformation and Ecosystem portfolio
- Conduct research on, and draft briefing notes and reports on rights-based and inclusive digital ecosystem best practices and standards and summarize findings for team leadership.
- Support knowledge management of CDO’s digital ecosystem portfolio to improve and accelerate the work, including developing approaches for data collection, documentation, and knowledge sharing.
- Support the coordination of digital/AI readiness assessments for governments and member states, including upkeep of surveys and data, analysing data and compiling reports within the template.
- Work closely with various programming teams across UNDP to support the implementation of digital programming.
- Maintain and update digital guides and knowledge-sharing resources for organizational use.
- Draft presentations, briefing notes, and reports to communicate project progress and insights to stakeholders, in collaboration with the Communications team.
- Contribute to documenting lessons learned and best practices to enhance future initiatives.
- Support in monitoring budget and reporting to donors.
Support digital capacity building efforts within the UN ecosystem and with government counterparts
- Conduct user research to identify learning needs, inform training design, and ensure alignment with stakeholders’ objectives.
- Facilitate digital and data training workshops for relevant stakeholders within UNDP, the UN ecosystem and governments.
- Collaborate with internal and external partners to promote knowledge-sharing, ensure the accessibility of learning resources, and enhance the effectiveness of digital transformation initiatives.
Support partnerships and engagement to build support for UNDP’s digital work
- Organise high-profile events including governments, development agencies, private sector partners, and civil society organisations.
- Support broader partnership, outreach and engagement efforts by CDO in areas such as resource mobilization, inter-agency and multilateral engagement, joint collaborations and stakeholder outreach
Support product development for digital tools
- Support the research, proposal, prototyping, testing, and conceptual development of new digital products.
- Collaborate with internal teams to design, test, and refine digital products, ensuring alignment with user needs and goals.
- Perform user testing on digital tools and incorporate feedback to enhance functionality and user experience.
The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.
Institutional Arrangement
The Digital Analyst will be reporting to the relevant team lead within the Chief Digital Office.
Competencies
| Core | |
| Achieve Results: | LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
| Think Innovatively: | LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
| Learn Continuously: | LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback |
| Adapt with Agility: | LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible |
| Act with Determination: | LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
| Engage and Partner: | LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
| Enable Diversity and Inclusion: | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |
Cross-Functional & Technical competencies
| Thematic Area | Name | Definition |
| Digital | Co-creation | Ability to design and facilitate a process that enables a diverse group of stakeholders to solve a common problem, develop a practice, or create knowledge together.
Ability to embrace diversity, work with a diverse group of stakeholders understand their interests, perspectives and views and tap into to them as a source for creativity. Ability to facilitate processes and create conditions that are open for diverse inputs, stimulate collaboration and sharing. |
| Digital | Digital ecosystems | Knowledge of how they work, understanding of the opportunities and challenges for governments and society. |
| Business
Management |
Project
Management |
Ability to plan, organize, prioritize and controlresources, procedures and protocols to achievespecific goals |
| Business Development | Knowledge Facilitation | Ability to animate individuals and groups, internally and externally, and to design and facilitate activities, to share and exchange knowledge, information and ideas. Knowledge of tools and approaches to stimulate active participation, contribution, and exchange. |
| Business Management | Communication | Ability to communicate in a clear,concise and unambiguous manner both through writtenand verbal communication; to tailor messages and choose communication methods depending on the audience Ability to manage communications internally and externally, through media, socialmedia and otherappropriate channels |
| Business Management | Resource Management | Ability to allocate anduse resources in a strategic or tactical way in line with principles of accountability and integrity |
Required Skills and Experience
Education:
- Advanced university degree (master’s degree or equivalent) in Public Policy, International Development, IT, Economics, Business, Communications or a related field is required. OR
- A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
Experience:
- Applicants with a master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience.
- Applicants with a bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in a management consulting role or industry role, or in the non-profit sector with digital and/or innovation exposure.
Required skills:
- Experience in a management consulting role or industry role, or in the non-profit sector with digital and/or innovation exposure.
- Experience in advanced use of office applications (MS Word, Excel, Teams, etc.) is required.
Desired skills:
- Experience in coordinating multiple stakeholders is desirable.
- Experience working with the UN or other large scale development organizations is desirable.
- Experience in supporting digital products, such as websites or software tools, is desirable.
Required Language(s):
- Fluency in English is required.
- Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
Equal opportunity
As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.
UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.
Sexual harassment, exploitation, and abuse of authority
UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.
Right to select multiple candidates
UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Scam alert
UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.
