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Qualifications

OBJECTIVES OF THE PROGRAMME

Managing a comprehensive service platform, the main purpose of the programme budget area covered by the Office of the Director, General Management and coordination is to ensure the efficient delivery of WHO’s fundamental mandates through the provision of timely, targeted support in terms of overall Administrative Services, Human Resources, Budget and Finance Services, Procurement and Supply Chain, Security, Information Technology, Compliance, Risk Management and Quality Assurance, and Translation, Interpretation and Printing, as well as Management of the Regional Office Campus and conference services.  In addition, to provide leadership on the prevention of and response to sexual exploitation and abuse in the region. This work is to be carried out in compliance with WHO’s rules and regulations, policies and procedures, and with internal and external audit observations and recommendation, and in collaboration with the Member States of the countries covered by the Regional Office.

PURPOSE OF THE POSITION

The purpose of the position is to provide strategic direction and vision across a multidisciplinary

programme area of work within the General Management and Coordination Cluster by effectively managing coordinated service delivery support in the areas of finance, administration and human resources across the entire WHO Region and all its country-operations, ensuring the highest level of integrity and compliance with WHO’s rules, regulations and procedures as well as risk mitigation and management. Extending across a wide range of interlocutors in and outside of the Organization, this position is to motivate, inspire, lead and empower expert staff across a wide range of subject areas, encompassing all aspects of programme facilitation and support. The Director provides senior level advice and guidance to the Regional Director and the AFRO senior management and is accountable for the overall management and galvanization of Cluster’s specialized teams to meet the objectives of the Organization.

DESCRIPTION OF DUTIES

·         Provides the overall leadership, management accountability, and direction of the Cluster in delivering its objectives through managing and galvanizing a diverse

workforce and financial resources to optimize the Cluster’s deliverables and mandate.

·         Plan, coordinate and lead the Cluster of General Management’s support with overall responsibility for all aspects of human resources, financial management and budget support, general administration organizational assets and properties, security, logistics and operations, procurement and supply chain, information technology, Compliance, Risk Management and Assurance, Translation, Interpretation and Printing, as well as Management of the Regional Office Campus and conference services and WHO’s change of ERP-system from the global management System (GSM) to the Business management System  (BMS) across the Region and all its country-level operations including sub regional and regional structures.

·         Provide leadership on the prevention of and response to sexual exploitation and abuse in the region.

·         Advising the Regional Director, technical programme Managers, Cluster Directors and Heads of WHO Country Offices on all non-health technical aspects of operational planning, covering a wide range of management, administrative, financial, budgetary and human resources management related issues.

·         Providing guidance, overall coordination and oversight for operational managers and program administrative support across the region.

·         Builds strong partnerships and fosters consensus building with External Partners, UN Agencies, Donor and other stakeholders in the various administrative areas.

·         Exercising primary responsibility in scrutinizing the finalization of project proposals and agreements in respect of administrative, legal, financial and staffing implications.

·         Exercising primary responsibility for staff relations, including incentives and disciplinary matters. Promoting a culture of consistent compliance with rules and regulations as well as ethical behaviour.

·         Providing advice in and outside of the Regional Office on financial aspects of operations and their implementation, aiming at optimizing service delivery and arriving at economies-of-scale within the given financial parameters, while at the same time ensuring meticulous adherence to financial rules and guidelines in a transparent manner, best suited to instill trust by key stakeholders such as donors and Member States in WHO’s operations.

·         Creating an empowering and respectful working environment in the Region that promotes and supports the implementation of the best management practices, which are aligned with the overall changes in management/administrative roles, responsibilities and practices in WHO globally.

·         Leading the effective and efficient implementation of WHO’s internal control framework in the region and reporting any major discrepancies to the Regional Director and the relevant functional lead at WHO Headquarters/General Management and taking corrective action where required.

·         Collaborating with interlocutors outside WHO on matters of security, project implementation frameworks, host agreements, privileges and immunities, protocol and diplomatic issues with host governments including dialogue and direct interface with government entities through Ministries of Foreign Affairs, technical partners, donors, NGOs, etc., and taking responsibility for these areas ensuring smooth operations across the Regional Office and in country operations.

·         Promoting integration of Regional and Country Office perspectives and operational capacities into the programmes and technical clusters.

·         Provide the stable managerial framework that demonstrates the Regional Office’s efficiency and ability to deliver results-driven services to a consistent high standard.

·         Oversees the monitoring and evaluation and reporting of the Cluster’s area of work to ensure development of key performance indicators and global reporting requirements

and mechanisms to ensure optimal performance of Cluster’s deliverables.

·         Perform all other related duties as assigned.

REQUIRED QUALIFICATIONS

Education

Essential

An advanced-level University degree in Business Administration, Management, Human Resources, Finance, Supply Chain, Project Management, or other discipline related to the functions of the position.

Desirable

Certification on business process management re-engineering methodologies; training in WHO’s Project Management framework

(from the Project Management Centre of Excellence).

Experience

Essential

At least 15 years of relevant professional experience in managing programmes at international level. Experience in programme / project planning, management, and successful delivery of cross-functional or interdependent projects, some of which should be at the global or international level. Demonstrated experience and success in managing business initiatives, within a corporate environment across different locations and/or across different departments/functions. Demonstrated professional experience working with senior-level or executive-level management. Demonstrated experience with business process re-engineering using best practice and standard processes. Demonstrated experience in vendor negotiations and management.

Desirable

Knowledge and 5 years of senior experience of WHO Business Operations in the fields of Programme Management, Human Resources, Finance and/or Supply is an advantage including experience at all 3 levels of WHO.

Skills

WHO Competencies

1. Teamwork

2. Respecting and promoting individual and cultural differences

3. Communication

4. Producing results

5. Ensuring the effective use of resources

6. Creating an empowering and motivating environment

Use of Language Skills

Essential: Excellent knowledge of French or English with a good working knowledge of the other.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 117,280 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 5,150 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO’s operations please visit: http://www.who.int.

• The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.

• The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (

https://www.who.int/careers/diversity-equity-and-inclusion

)are strongly encouraged to apply for WHO jobs.

• Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to

[email protected]

• An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• Mobility is a condition of international professional employment with WHO and an underlying premise of the international civil service. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.

• The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

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