Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

IFC has embarked on an ambitious new strategy to stimulate more investment activity by Creating Markets, including in Low Income Countries (LICs) and Fragile and Conflict Situations (FCS). This new strategy requires a shift in our approach to proactively create, deepen and expand markets and projects rather than waiting for clients to propose projects for IFC to finance. This strategy also relies on upstream work with Governments and World Bank colleagues to enable private sector solutions and financing. We call this approach the “Cascade.” Working with clients, we will first seek private sector solutions to address development challenges, where such solutions are advisable and can be effective, and reserve public financing for projects only when other options are suboptimal.

IFC’s 2030 ambitions as outlined in the capital increase commitments, and implementation of the IFC 3.0 strategy require that IFC Operations have the necessary tools, processes, and systems to ensure the highest quality of delivery to IFC clients and to maximize internal efficiencies. To achieve this goal, in Corporate Portfolio Management(CPM) Core Operational Systems vertical is focused on continuous business process improvement, operational systems, risk management, and change management. One of their current programs is IFC Operations Finder a central hub for IFC staff to access information related to IFC Operations and consolidates all lessons learned relevant to IFC operations.

Duties and Accountabilities

The ETC consultant is expected to provide Agile Project Management support as well as strategic guidance to deliver transformative technology solutions for IFC related to Knowledge Management (KM). Responsibilities include but are not limited to:

•  Provide project management and business technical leadership for the implementation of IFC Search, IFC Lessons Aggregator and IFC Operations Finder.
•  Making recommendations on how to improve the effectiveness, efficiency and delivery of KM services using technology and technical methods and methodologies.
•  Setting the product vision, strategy, roadmap, and clearly communicating the business value to stakeholders.
•  Owning the products’ roadmaps, including prioritizing and scheduling the life cycle process from concept to design, prototype, testing, production and support.
•  Collaborating with sponsors to understand business process, needs and pain points to help define the new features and capabilities required to build or enhance the solution.
•  Collaborating with CIT to help prioritize feedback to ensure continual improvement of software solutions.
•  Leading technical consultancy assignments which involve team members from various disciplines, and takes responsibility for the quality, timely delivery and appropriateness of the team’s recommendations.
•  Translating product strategy into detailed requirements and prototypes.
•  Supporting the development process for existing and new solutions by identifying key benefits and value propositions and creating operating plan and other supporting documentation.
•  Ensuring that requirements for products are adequately converted to ‘user stories’; coordinating the releases in an agile manner, including the MVP (minimum viable product), and prioritizing the backlog.
•  Performing solution demos to stakeholders and collecting, analyzing and providing detailed responses to questions.
•  Assisting others in resolving complex technical problems and investigating the root cause of problems and recommends smart (specific, measurable, achievable, realistic, timely) solutions.
•  Providing business context and guidance to UX/UI and business analysts teams to define the solution’s overall user experience.
•  Collaborating with experts and outside influencers to ensure a solid and well-rounded understanding of emerging technologies.
•  Conducting research to define and identify use cases and unmet needs of existing and potential stakeholders and to establish business requirements.
•  Adapting to competing demands, take on new responsibilities, and adjust plans to meet changing priorities.
•  Maintaining positive, constructive approach to problem-solving internally and during client interactions with a focus on timely and accurate issue resolution.

Selection Criteria

•  Master’s degree in Computer Science and at least 8 years of proven work experience in international organization.
•  Proven working experience in Agile project management at IFC for key IT projects and deep knowledge on IFC taxonomies and repositories.
•  Excellent analytical, problem-solving ability, excellent interpersonal and communications skills, creativity and business insight, and project management skills.
•  Strong stakeholder engagement and negotiation skills to identify and prioritize the product demands.
•  Proven experience in Agile Process (Scrum, Agile), defining MVP, User Stories and product roadmaps.
•  Proven work experience in product management and ability to develop product strategies and effectively communicate recommendations to management.
•  Proven ability to manage projects and time management skills.
•  Strong verbal, written communication and presentation skills.
•  Proficient in Microsoft Office suit and collaboration tools.
•  Ability to excel in a fast-paced and demanding work context.
•  Excellent client relationship and business analysis skills.
•  Ability to prepare professional quality documents and PowerPoints and able to make convincing presentations.
•  Proven ability to collaborate with other team members across boundaries and contribute productively to the team’s work and output, demonstrating respect for different points of view.
•  Able to use strong interpersonal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
•  Able to take personal responsibility and accountability for timely response to client queries, requests or needs, working to remove obstacles that may impede execution or overall success.
•  Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.

Core Competencies:

•  Deliver Results for Clients: Achieves results and identifies mission-driven solutions for the client. Develops and implements solutions that show understanding of how clients and/or own work achieves results that are financially, environmentally, and socially sustainable. Shares new insights based on in-depth understanding of the client and recommends solutions for current and future needs of clients. Holds self and team accountable for risk management and outcomes.
•  High level of technological awareness. Keeps abreast of available technology; Understands applicability and limitations of technology to the work of the office; Actively and closely works with business stakeholders and sponsors to apply technology to appropriate tasks and processes; Shows willingness to learn new technology.
•  Collaborate Within Teams and Across Boundaries: Initiates collaboration across boundaries and broadly across the department and brings differing ideas into the forefront. Collaborates across organizational boundaries, internally and externally with a sense of mutuality and respect. Consistently engages others in open dialogue, brings out any conflicting viewpoints and incorporates viewpoints into solutions, giving credit where credit is due. Leverages expertise of all team members to ensure successful outcomes. Makes choices and sets priorities with the department corporate perspective in mind.
•  Create, Apply and Share Knowledge: Creates, applies and shares knowledge from across and outside WBG to strengthen internal and/or external client solutions. Ensures systematic sharing of good practice and learning from lessons from across WBG, clients, and partners. Is known across WBG in their subject area and is sought out by WBG colleagues to advise, peer review, or contribute to knowledge products of others.
•  Make Smart Decisions: Recommends and takes decisive action. Applies critical thinking and seeks inputs and experience from others to recommend a course of action consistent with the WBG’s strategy. Evaluates risk and anticipates the short and long-term implications of decisions. Commits to a decision and takes action once a decision has been reached.

World Bank Group Core Competencies

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