Description

IFC — a member of the World Bank — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. Our mission is to leverage the power of the private sector to end extreme poverty and promote shared prosperity in a sustainable way. For more information, visit www.ifc.org.

The Corporate Portfolio Management (CPM) Dept is responsible for (i) providing a corporate and strategic level view of IFC’s investment portfolio, including granular data and analytics of portfolio trends; (ii) providing thought leadership on how IFC can create a portfolio that balances profitability, risk and development impact; (iii) systematically capturing lessons of experience and ensuring they are fed into IFC’s strategy and new investments, with the goal of improving IFC’s performance; and (vi) managing the LIBOR transition process for IFC’s existing debt portfolio.

IFC’s 2030 ambitions as outlined in the capital increase commitments, and implementation of the IFC 3.0 strategy require that IFC Operations have the necessary tools, processes, and systems to ensure the highest quality of delivery to IFC clients and to maximize internal efficiencies. To achieve this goal, in CPM Systems vertical is focused on continuous business process improvement, operational systems, risk management, and change management. The Core Operations Systems Replacement (COSR) project has been established as the project to replace existing IFC’s legacy operations systems (iDesk/iPortal) with a new and modern system which will be one stop workspace for IFC operations.

CPM’s Core Operations Systems (CPMCO) is looking for a dynamic, adaptable, high performing ETC to do Business Analysis for solutions.  The ETC will report to the PMO Lead in CPMCO.  The Business Analyst should have strong business analytical and technical skills to work with internal clients to successfully develop, build and implement business solutions. The position will suit a highly motivated and versatile candidate who can demonstrate relentless attention to detail. The candidate requires strong theoretical background and substantial experience in banking or investment operation, good requirements collection and interviewing capabilities, strong analytical skills to critically evaluate gathered information, and high proficiency in the development of business requirements documentation.  

Duties & Accountabilities

•  Organize and facilitate requirements elicitation and review meetings with stakeholders for solution being assessed and analyzed. Create and maintain requirements documentation, including business analysis models, functional specs, use-case models, and supplementary specifications.
•  Assess overall project requirements, business needs, pain points and areas of process improvement.
•  Conduct business process analysis meetings with business users and document in detail system processes in diagrammatic and textual format.
•  Create High and Detailed level Business Process mapping documentation.
•  Gain an understanding of existing systems’ functionality, compare current/envisioned business processes to system functionality, and document gaps.
•  Engage IT Analysts and system owners to identify and document systems specific requirements.
•  Assist in user acceptance testing, and staff training in assigned systems.
•  Obtain sign off to ensure all the participants are on the same page with regards to any issues
•  Create implementation approach categorized in logical sections based on criticality and priority.
•  Assess dependencies, potential issues, and risks.
•  Participate substantively in testing the functionality of systems being developed to determine whether requirements captured and approved are being met.
•  Review IFC’s policies, procedures, and practices to determine specifications and requirements for any customization.
•  Act as a liaison between the business units, and technology teams.

Selection Criteria

•  Master’s degree with 8 years relevant experience or bachelor’s degree with a minimum of 12 years relevant experience.
•  In-depth experience in conducting business process analysis, mapping complex enterprise processes, activities, workflows and identifying gaps between current and future states. Ability to synthesize and document large volume of data.
•  Experience and knowledge of IFC’s processes and systems would be added desirable.
•  Experience with software tools used in Requirements discipline and Software Testing discipline.
•  The candidate must have proven skills in requirements elicitation, analysis, definition, and management, process modeling and diagramming, use case modeling and development. The candidate should be able to demonstrate artifacts they have produced.
•  Experience in documenting business requirements, use cases, functional and non-functional requirements, traceability matrix, etc.
•  Excellent writing skills for functional and technical documents.
•  Strong communication (spoken and written) skills, including the ability to advise and train users in the use of complex systems/applications and effectively prepare specifications and other written reports/documentation in a clear, concise style.
•  Strong experience with facilitation skills to lead requirements elicitation workshops for, session planning and preparation, presentation, knowledge capture and follow-up.
•  Organizational skills, to work with the vast array of information gathered during elicitation and analysis and to cope with rapidly changing information.
•  Interpersonal skills, to help negotiate priorities and to resolve conflicts among projects stakeholders
•  Understanding of Software Development Life Cycle (SDLC) process and Agile Methodology
•  Ability to structure and prioritize requirements to allow iterative implementation.
•  Excellent teamwork and interpersonal skills in operating collaboratively across organizational boundaries. Coordinate and develop partnerships with colleagues and clients.
•  They should also thrive in a highly dynamic and collaborative work environment.

World Bank Group Core Competencies

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