Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

Information technology is an integral part of the strategic initiatives for all the Core Business Functions at IFC. Corporate Information Technologies (CIT) Teams provides comprehensive IT applications and support for IFC’s operations. There is a rich and diverse landscape of business applications that encompasses a wide variety of In-house and Customized COTS products (such as ACBS, Summit, etc.,) which meets the business needs of IFC departments.

The CIT Finance (CITFN) unit’s mission is to: 1) partner with clients to provide modern and reliable solutions for evolving finance and accounting business needs, compliance, and requirements, and 2) to collaborate with clients and relevant IT units to enable reliable, transparent, and up-to-date data to facilitate improved business decision-making. CITFN is currently implementing a multiyear program to replace IFC’s Loan Servicing system with a new system.

CITFN is seeking an Extended Term Consultant-Business Process Engineering with strong business analytical and strong operational skills to lead the operational efficiency for the implementation of IFC’s Loan Servicing system (being replaced). The role requires excellent leadership, communication, time management, and organizational skills to manage various stakeholders, resources, and timelines.

The incumbent will be based in Washington, DC and will report to the Loans Systems Lead of CITFN located in Washington, DC. The World Bank Group currently has a goal of four days of physical presence in the office in Washington, DC. The assignment will have a duration of one year, with a possibility for renewal.

Roles and Responsibilities:
•  Assesses existing processes and workflows (current state and future state) and assures cross functional alignment.
•  Optimizes productivity by designing, implementing, and testing new procedures.
•  Utilizes process simulation software or similar tools to test and find the most appropriate product strategy.
•  Redesign, reconstruct, and monitor processes to ensure alignment with best practice future state and the functionality of the Loan Servicing system.
•  Provides thorough instructions for successful implementation of process changes. Conducts risk assessments.
•  Assembles reports to document process status and changes.
•  Tracks metrics to discover areas for improvement and monitor upgrades.
•  Communicates findings and proposals to IT Program Management Office.

Selection Criteria

•  Master’s degree with 8 years of relevant experience or Bachelor’s degree with a minimum of 10 years of relevant experience in the financial services market, managing complex programs across the organization.
•  Substantial experience in accounting and information technology, and in business process optimization.
•  Good requirements collection and interviewing capabilities, strong analytical skills to critically evaluate gathered information, and high proficiency in the development of business/technical requirements documentation for large-scale information systems.
•  Experience in the design, development and implementation of large systems including the transitioning to/from a commercial lending and servicing system will be an especially appealing skill.
•  Understanding of IFC’s business and processes.
•  Excellent ability to manage project milestones to keep all related action owners accountable with timely completion.
•  Experience managing cross-functional teams and complex programs or projects.
•  Strong communication, leadership, and stakeholder management skills.
•  Excellent problem-solving and decision-making skills.
•  Ability to work under pressure and manage multiple priorities simultaneously.

World Bank Group Core Competencies

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