IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities. Our mission is to leverage the power of the private sector to end extreme poverty and boost shared prosperity on a livable planet.

The IFC Sydney office is seeking to recruit a Team Assistant (TA) to assist in the country activities of the IFC. The TA carries out a full range of reception and office support duties. The TA coordinates extensively with service units and frequently liaises with team members at headquarters and in the field, as well as external counterparts. TA may also be assigned responsibility for some of the unit’s administrative functions. The position will report to the Pacific Office Administrator, who will provide supervision and guidance.

Role & Responsibilities:
• Maintaining office reception desk by receiving and distributing communications; maintaining supplies and equipment; picking up and delivering items; receiving & transferring phone calls, taking messages
• Arranging teleconferences and video conferences in coordination with the IT Team
• Drafting routine correspondence and proofreading materials using proper grammar, punctuation, and style. Using word processing or desktop publishing skills to produce complex text, reports, figures, graphs, etc., according to standard Bank formats and distribution. Incorporating agreed comments into documents, fully using shared drives and software capabilities.
• Making travel arrangements, including travel itineraries, hotel arrangements, ground transportation, visa arrangements, etc. Coordinating with travel agency and other regional offices to ensure that logistical arrangements for the trips are well-planned and prepared. Maintaining and regularly distributing accurate schedules of staff travel and visiting missions.
• Participating in regular staff meetings and sharing responsibility with other administrative team members to prepare agendas, chair meetings, and share relevant information. Providing updates and follow-up on any identified action items.
• Providing back-up support to other team members in their absence or during periods of heavy workload.

Selection Criteria

Successful candidates are expected to have the following qualifications:
• Diploma or bachelor’s degree with at least 3 years of relevant experience or demonstrated strong capability to understand and implement corporate policies and Procedures.
• Excellent written communication skills, ability to draft various correspondence and edit materials independently.
• Experienced working within tight deadlines and under pressure; flexibility to work overtime during peak periods on short notice.
• Demonstrated capacity to multitask and prioritize workload, work with minimal supervision with initiative and resourcefulness. Ability to follow through with the team’s priorities and respond to requests for information in a timely manner.
• Excellent time management and organizational skills. Ability to demonstrate good judgment, tact, and high discretion in dealing with confidential and sensitive matters.
• Outstanding interpersonal skills and sound judgment to effectively deal with staff at all levels.
• Full proficiency in English, both written and spoken.
• Proficiency and prior experience in MS Office: Excel, Word, PowerPoint, and Outlook

World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.