IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

The IFC’s Cairo office is seeking to recruit a highly motivated Team Assistant to provide effective and efficient administrative support to the assigned departmental team. This role will contribute to the effective operation and administrative coordination of the Egypt Country Office CMU and/or Industry Departments and should be ready to step up to undertake new responsibilities and challenges with enthusiasm.

Duties and Accountabilities:

Duties will include, but are not limited to:

• Provide high quality support to the departmental team, including scheduling of appointments, monitor documents for signature/approval; handle incoming correspondence and internal and external queries; draft and handle routine correspondence while ensuring adherence to departmental, and institutional guidelines.
• Handle IFC’s Cairo Receptionist tasks including welcoming visitors; answering telephone calls; assigning meeting rooms upon request; assigning drivers’ duties whilst keeping records of their whereabouts and activities; supporting in managing incoming and outgoing courier/pouch processing.
• Provide specialized support in a specific area(s), e.g. task management, procurement, database management, information technology, editorial assistance, preparation of presentations and reports, etc.
• Provide support for IFC missions coming to Egypt including scheduling of meetings, organization of transportation, updating of agenda etc.
• Provide support for various events including maintaining and liaising with local contractors and supplies concerning the provision of negotiated services and process payments and expenses related to projects, consultants and events.
• Coordinate and monitor work and activities to ensure IFC policies and management decisions and directives are properly carried out.
• Identify and resolve diverse issues/problems as they arise, which often requires interpretation of existing procedures and processes and independently determining the appropriate application.
• Act as back-up to other Administrative & Client Support (ACS) colleagues in the office in their absence or during a busy period.
• Undertake ad hoc duties that may be assigned by the Country Management Unit or the designated Country Office supervisor.

Selection Criteria

• Bachelor’s degree with a minimum of 2 years of relevant work experience or equivalent combination of education an experience.
• Relevant experience in a large multinational organization and private sector experience.
• Proficiency in office productivity tools (including MS Office, Excel, PowerPoint, Word, Outlook).
• High degree of judgment and tact in handling, processing and communicating matters of a sensitive and confidential nature.
• High degree of motivation, initiative, flexibility and reliability.
• Outstanding interpersonal skills to interact effectively with a range of contacts internally and externally and deal effectively with diverse situations which require good judgment, tact and diplomacy.
• Teamwork (Collaboration) and Inclusion – Collaborates with other team members and contributes productively to the team’s work and output, demonstrating respect for different points of view.
• Strong written and verbal communication skills to prepare draft communications and ensure quality of written outputs.
• Ability to produce high quality work under pressure.
• Effective time management and organizational skills.
• Strong Arabic and excellent English (verbal and written), including ability to draft a variety of correspondence and edit and translate materials using proper grammar, punctuation, and style.
• Willingness to perform ad hoc tasks and to travel occasionally.

World Bank Group Core Competencies

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Note: The selected candidate will be offered a one-year appointment, renewable at the discretion of the World Bank Group, and subject to a lifetime maximum ET appointment of three years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their third-year ET appointment are not eligible for future ET appointments.