Emergency Response Officer
Location: London (Hybrid: home, office, and in the community)
Salary: £22,781 per annum based on 35 hours per week plus Inner London Weighting of £3,344 if applicable
Hours: 35 per week (mainly working between Monday to Friday but some evening and weekend working will be required)
Contract: Fixed Term to 29th August 2025

Are you highly motivated and enthusiastic with excellent organisational skills?
Could you see yourself as an Emergency Response Officer promoting our mission of supporting people in crisis?
If so, we have a fantastic opportunity for you to join our team in London, coordinating the amazing Emergency Response Volunteers within the area.
What will a day in the life of a Emergency Response Officer involve? You’ll be:

Managing and supporting volunteers in emergency responses.
Ensuring effective and efficient responses to crisis and emergency situations.
Developing the emergency planning role, engaging with external organisations.
Building and maintaining strong relationships with external organisations, like local authorities and fire and rescue services.

In this really rewarding role, you will be part of a 24-hour on-call rota (duty officer) with potential emergency response duties arising at any time throughout the year.
To be a successful Emergency Response Officer:

Do you have experience of volunteer management?
Do you have experience of delivering high quality services to the public and dealing with complex situations and tasks?
Do you have knowledge of relevant health and safety practices and of legislation for emergency response?
Are you IT proficient, with Microsoft Office programs in particular?
Do you have experience of preparing budgets and interpreting management information and data?
Do you have a full UK manual driving licence held for minimum of two years?

Closing date for your application is Wednesday 24th January 2024.

In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.

We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis