NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.

We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.

What do we offer?

• Genuinely meaningful work as part of the most successful alliance in history;
• 3 year contract with competitive tax-free salary and household and children’s allowances;
• Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave;
• Excellent private health insurance scheme;
• Generous annual leave of 30 days plus official holidays;
• Retirement Pension Scheme.

About the job

Based in Braine L ‘Alleud, Belgium, you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. As an Engineer (Application Support – Oracle EBS) working in the Service Support and Business Applications Service Line (SSBA SL), you will act as the SME for Financial aspects of the Oracle E-Business Suite systems used by the NATO Communications and Information Agency (NCIA), Allied Command Transformation (ACT), the Allied Command Operations (ACO) and the International Military Staff (IMS). Your responsibilities will include provision of Level 2 support to end  users as well as assessment and resolution of incidents, problems, service requests and change requests.

For a full list of duties, please review the job description here.

About you

We are looking for a talented and knowledgeable Functional Engineer (Application Support – Oracle EBS) ideally with 5 years post-related experience who holds as a minimum a Bachelor’s degree at a nationally recognised/certified University in a related discipline.  A different qualification coupled with particularly relevant experience may also be considered.

You will be asked to undertake functional Oracle EBS support, including resolution of incidents, analysis of change requests, best practice advice to business users, provision of time and costs estimates for changes, delivery of functional design documentation, testing etc.

Knowledge of English, both written and spoken, is essential.

Competencies

The NCI Agency is looking for individuals have tangible experience and knowledge in the following areas:

• Delivering Results and Meeting Customer Expectations
• Deciding and Initiating Action
• Adapting and Responding to Change
• Achieving Personal Work Goals and Objectives

To learn more about NCI Agency and our work, please visit our website.

The NATO Communications and Information Agency (NCI Agency) will not accept applications prepared, in whole or in part, by means of generative artificial-intelligence (AI) tools, including and without limitation to chatbots, such as Chat Generative Pre-trained Transformer (Chat GPT), or other language generating tools. All applications prepared, in whole or in part, by means of such generative or creative AI applications may be rejected without further consideration at the sole discretion of the NCI Agency.

Please note that ALL SELECTED CANDIDATES, with the exception of currently employed NATO International Civilians (NIC’s) will be appointed at the first Increment of the indicated NATO Grade, i.e. NATO Grade X, Increment 1.This is the salary referred to in this vacancy notice. Extra increments can only be considered for candidates from another Co-Ordinated Organisation.

Selected candidates who are not nationals of the host country and who have not been continuously resident in the host country for at least one year may be eligible for an expatriate allowance. For the purposes of determining continuous residence, NATO considers mainly the work location at the time recruitment started, independent of whether various ties were kept with the home country. For more information on our allowances click here.

All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right away.