Description

IFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2023, IFC committed a record US$43.7 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of global compounding crises. For more information, visit www.ifc.org.

MIGA promotes cross-border investment in developing countries by providing guarantees (political risk insurance and credit enhancement) to investors and lenders.

The CAO’s mandate is to assist the International Finance Corporation (IFC) and the Multilateral Investment Guarantee Agency (MIGA)—the private sector lending and insurance arms of the World Bank Group—to address complaints from people affected by IFC and MIGA activities in a manner that is fair, objective, and constructive and to enhance the E&S outcomes of activities in which these institutions play a role.

CAO’s Compliance Team carries out reviews of IFC/MIGA compliance with their Environmental & Social (E&S) Policies, assesses related harm, and recommends remedial actions to address non-compliance and harm where appropriate. This involves skilled fact finding, research, and analysis.  The compliance team also monitors and reports on the implementation of Board approved commitments made by IFC or MIGA to address recommendations. In executing its work, the compliance team generates experience and knowledge that can assist IFC and MIGA in developing leading edge approaches to environmental and social risk management and to facilitating access to remedy. For more information visit www.cao-ombudsman.org.

The Office of the Compliance Advisor Ombudsman (CAO) is looking for an Environmental and Social (E&S) Compliance Analyst to join its Compliance Team.
Working under the direction of the Compliance Team Manager and E&S Compliance Specialists, the Analyst will conduct research, data analysis, and project management support for complex analyses of compliance with IFC environmental and social standards with respect to complaints received by CAO.  

Duties and Accountabilities:

•  Conduct research to support CAO compliance appraisals, investigations, and monitoring. This may include reviewing, organizing, and synthetizing data and information; preparing for and writing up interviews and meetings; and preparing for and participating in missions related to compliance processes as assigned.
•  Lead aspects of compliance processes with appropriate supervision and guidance. This may include appraisal processes, monitoring processes, or defined aspects of a compliance investigation as assigned.
•  Contribute to the writing, editing, and translation of CAO compliance reports.
•  Serve as liaison and consult with those who have submitted complaints, IFC and MIGA Management, and other stakeholders, as appropriate.
•  Support E&S Compliance Specialists in planning and monitoring progress made in compliance reviews, preparing budgets, and progress reports.
•  Undertake data collection and analysis and develop appropriate formats of data to disseminate knowledge products, with some senior guidance.
•  Promote and facilitate innovation to improve the effectiveness and efficiency of processes.
•  Support broader CAO office functions including in relation to reporting, strategy, communications and outreach.
•  Other duties as assigned by the head of the CAO compliance function and the CAO Director General.

Selection Criteria

•  Bachelor’s degree in a relevant field, for example, environmental sciences, engineering, law, social sciences, etc.
•  Minimum 3-4 years of relevant experience in compliance analysis, preferably as it relates to the application of environmental and social standards at corporate and operational levels of international financial institutions (IFIs).
•  Demonstrated ability to gather, analyze, and synthesize information from multiple sources and present it concisely and clearly. Attention to detail is a must.
•  Proven project management, basic planning, and budgeting skills.
•  Strong written and oral communication skills.
•  Ability to engage, influence effectively, and build rapport and trust with a broad spectrum of stakeholders in polarized contexts around complex issues.
•  Ability to work in highly sensitive and politically charged environments and to navigate sensitive situations and manage issues of confidentiality appropriately.
•  Demonstrated integrity and ability to remain independent, including from Bank Management and the Board, in the exercise of her or his duties.
•  Proficiency in English required, with other languages an asset. 

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.