ERP and Cloud Specialist (HCM)(P3)
JOB DETAIL
IMPORTANT NOTICE REGARDING APPLICATION DEADLINE: Please note that the closing date for submission of applications is indicated in local time as per the time zone of the applicant’s location.
Organizational Setting
The Department of Management (MT) provides a ‘platform of services’ that serves as a foundation for the successful delivery of the IAEA’s scientific and technical programmes. Its mission statement is as follows: “MT is a partner and a business enabler that champions change and efficiency, leveraging a common purpose”. Thus, among other support activities, it assists a scientific manager in recruiting the right expert, helps a technical officer coordinate the purchase of radiation equipment, and ensures that all Board documents are translated and distributed on a timely basis to Member States.
The Division of Information Technology provides support to the IAEA in the field of information and communication technology (ICT), including information systems for technical programmes and management. It is responsible for planning, developing and implementing an ICT strategy, for setting and enforcing common ICT standards throughout the Secretariat and for managing central ICT services. The IAEA’s ICT infrastructure comprises state of the art hardware and software platforms in a partially decentralized environment. The Division has implemented an IT service management model based on ITIL (IT Infrastructure Library) and Prince2 (Projects in a Controlled Environment) best practices.
The IAEA’s Enterprise Resource Planning (ERP) system, known as the Agency-wide Information System for Programme Support (AIPS), was implemented in a multi-phased phased approach beginning in 2011 and completing in 2017. AIPS provides a single, fully-integrated solution that standardizes and improves efficiency of business processes by leveraging the Oracle ERP suite of products. AIPS encompasses 8 business domains: finance, procurement, programme and project management, planning and budgeting, human resources and payroll, contacts, travel and events management. The AIPS Management Section (AMS) within the Division of Information Technology manages the operations, maintenance, improvements, and support for the AIPS system in collaboration with business process owners. The AMS Section consists of approximately 20 staff members and is led by a Section Head, who reports to the Director of Information Technology/CIO.
Main Purpose
The ERP and Cloud Specialist (HCM) is a member of the AIPS Management Section (AMS) and reports to the ERP Functional Lead , Human Resources and Payroll P4. The ERP and Cloud Specialist (HCM) provides advice, input and contribution on the design, development, testing and support of AIPS Taleo, Human Resources, Oracle Fusion Cloud ERP (HCM), Payroll and Labor Distribution processes.
Role
The ERP and Cloud Specialist (HCM) is: a functional and technical knowledge expert, applying strong knowledge of Oracle ERP, Oracle Fusion Cloud ERP (HCM) and Taleo modules in the area of Human Resources including Oracle Human Resources, Self Service HR, Learning Management, Performance management, Taleo Recruitment, Taleo On-Boarding, Payroll, Labor Distribution, Oracle Fusion Cloud ERP (HCM) and the corresponding business processes; a level 2 support agent, addressing issues and requests not resolved by the first level staff and providing expert guidance on AIPS application; and a configuration manager maintaining configuration information for the AIPS modules. The knowledge is applied to manage and resolve incidents and problems as well as design, implement changes related to the above areas of the AIPS system and manage complex projects as the project manager.
Functions / Key Results Expected
Provide Oracle Human Resources, Oracle Fusion Cloud ERP (HCM)and Taleo functional application and business expertise to advise and support end users.
Handle and provide solutions for incidents and application service requests and identify business process improvement opportunities.
Participate in and provide technical expertise to the implementation of change requests (new features, new RICEFW components, configuration settings, modifications to existing features).
Maintain and update the configuration of live ERP modules in the areas of Human Resources, Taleo Recruitment and On-Boarding, Payroll and Labor Distribution, Oracle Fusion Cloud ERP (HCM) and Oracle Business Intelligence Enterprise Edition (OBIEE).
Actively participate in testing to validate if the implemented features meet requirements.
Document functional requirements to support application change requests.
Provide AIPS Application Level 2 support as needed. Contribute to the development and implementation of user support and training modules and manuals. Ensure proper training of new features/changes to end users.
Competencies and Expertise
Core Competencies(Competency Framework)
| Name | Definition |
|---|---|
| Communication | Communicates orally and in writing in a clear, concise and impartial manner. Takes time to listen to and understand the perspectives of others and proposes solutions. |
| Achieving Results | Takes initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the Department/Division’s programme. Evaluates his/her results realistically, drawing conclusions from lessons learned. |
| Teamwork | Actively contributes to achieving team results. Supports team decisions. |
| Planning and Organizing | Plans and organizes his/her own work in support of achieving the team or Section’s priorities. Takes into account potential changes and proposes contingency plans. |
Functional Competencies
| Name | Definition |
|---|---|
| Client orientation | Helps clients to analyse their needs. Seeks to understand service needs from the client’s perspective and ensure that the client’s standards are met. |
| Commitment to continuous process improvement | Plans and executes activities in the context of quality and risk management and identifies opportunities for process, system and structural improvement, as well as improving current practices. Analyses processes and procedures, and proposes improvements. |
| Technical/scientific credibility | Ensures that work is in compliance with internationally accepted professional standards and scientific methods. Provides scientifically/technically accepted information that is credible and reliable. |
Required Expertise
| Function | Name | Expertise Description |
|---|---|---|
| Information Technology – Oracle | ERP Systems (Oracle) Development | Must have minimum of 5 years experience in development of objects using Oracle Technologies for ERP (Oracle) Systems. |
| Information Technology – Oracle | Oracle Developer Tools (SQL/PLSQL/Forms/Reports/WF) | Must have minimum of 5 years experience in development of objects using Oracle Developer Tools (SQL/PLSQL/Forms/Reports/WF). |
| Information Technology – Oracle | Oracle ERP Expertise | Must have minimum of 5 years experience in development of objects using Oracle Technologies. |
| Information Technology – Oracle | Oracle ERP Functional Services | General functional knowledge in Oracle ERP Modules is essential. |
| Information Technology – Oracle | Oracle Human Capital Management | Must have minimum of 5 years experience in Oracle ERP implementation and development using Oracle Technologies in the Oracle Human Capital Management modules. |
| Information Technology – Oracle | Oracle Integration Technologies | Must have minimum of 5 years experience in ERP integration using Oracle Technologies. |
| Information Technology – Oracle | Oracle Labour Distribution | Strong knowledge on Oracle Labour Distribution is an added advantage. |
| Information Technology – Oracle | Oracle Taleo Recruitment | At least one Oracle Taleo implementation and at least two years support is essential. |
| Information Technology – Oracle | Oracle Technical – Fusion technologies | Strong knowledge on Oracle Fusion Cloud ERP (HCM) Technologies and must have minimum of 1 year experience in implementation and development of objects using Oracle Technologies. |
| Information Technology – Oracle | Oracle Technical: OBIEE | Must have minimum of 5 years experience in development of reports using Oracle Business Intelligence Technologies. |
Qualifications, Experience and Language skills
- University degree in human resources, business administration, management, information technology or related field.
- A minimum of five years of progressively responsible experience in working with the implementation and post go-live support for an enterprise scale solution based on Oracle E-Business Suite, of which more than two years’ experience in Oracle eBusiness Suite Release 12. A minimum of one year progressively responsible experience in working with the implementation and post go-live support of Oracle Fusion Cloud ERP (HCM).
- Excellent oral and written command of English. Knowledge of other official IAEA languages (Arabic, Chinese, French, Russian and Spanish) is an asset.
Remuneration
The IAEA offers an attractive remuneration package including a tax-free annual net base salary starting at US $64121 (subject to mandatory deductions for pension contributions and health insurance), a variable post adjustment which currently amounts to US $ 30586*, dependency benefits, rental subsidy, education grant, relocation and repatriation expenses; Other benefits include 6 weeks’ annual leave, home leave travel, pension plan and health insurance. More information on the conditions of employment can be found at: https://www.iaea.org/about/employment/professional-staff/conditions
General Information
- The IAEA’s paramount consideration in the recruitment of staff member is to secure employees of the highest standards of efficiency, technical competence and integrity.
- Staff Members shall be selected without any unfair treatment or arbitrary distinction based on a person’s race, sex, gender, sexual orientation, gender identity, gender expression, religion, nationality, ethnic origin, disability, age, language, social origin or other similar shared characteristic or trait.
- The IAEA is committed to gender equality and to promoting a diverse workforce. Applications from qualified women and candidates from developing countries are strongly encouraged.
- Applicants should be aware that IAEA staff members are international civil servants and may not accept instructions from any other authority. The IAEA is committed to applying the highest ethical standards in carrying out its mandate. As part of the United Nations common system, the IAEA subscribes to the following core ethical standards (or values): Integrity, Professionalism and Respect for diversity.
- The IAEA has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and the IAEA, including sexual harassment, abuse of authority and discrimination.
Evaluation process
- The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the selection criteria stated in the vacancy announcement. Applicants must provide complete and accurate information. Evaluation of qualified candidates may include an assessment exercise, which may be followed by a competency-based interview.
- Candidates under serious consideration for selection may be subject to reference and background checks as part of the recruitment process.
Appointment information
- Appointment is subject to a satisfactory medical report.
- Staff members may be assigned to any location.
- Candidates appointed to posts in the Professional and higher categories are subject to IAEA rotation policy and their maximum tour of service shall normally be seven years.
- The IAEA retains the discretion not to make any appointment to this vacancy, to make an appointment at a lower grade or with a different contract type, or to make an appointment with a modified job description or for shorter duration than indicated above.
